Customer reviews of Cuirs Guignard

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 363 published reviews

Summary of reviews

Cuirs Guignard consistently delivers quickly and securely, with fast delivery and careful packaging that keeps products in excellent condition. Customers highlight high-quality items across categories, including leather jackets, boots, and handbags, praised for their fit, soft texture, and durable construction. The store provides attentive, personalized service over the phone, with knowledgeable guidance that helps customers choose the right sizes and products, enhancing the overall shopping experience. Overall, the shopping experience is described as reliable and satisfying, with consistent praise for professionalism and quality.

Reviews 1, 3 and 5 stars

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C
Carlo
Rating: 1 out of 5
Bought leather 2xl does not fit too small even though I provided all the requested measurements, it was marked on the ad that they would check so I returned it a week ago following the procedure and still nothing. The sizes do not correspond to any other brand, you need to plan 3 to 4 sizes up, I am disappointed
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Response from Cuirs Guignard
Hello, We are really sorry if the product did not fit in terms of size. In your case, it was a perfecto style, so very fitted to the body especially in the chest since the closure is slightly to the side. We note that we are available to help you by email or phone in your choice. It is not always easy to choose your size, as we know leather generally runs quite small, after all it depends on the cut, the shape. We received your return on 23/01 in the morning and the refund was made the same day, it just takes 24 to 48 hours for the bank to validate the refund. Best regards. ETS GUIGNARD
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Charles
Rating: 5 out of 5
Perfect, very good buying advice, fast shipping, careful package. Congratulations.
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Gm
Rating: 5 out of 5
Order placed on Thursday at 11 am; delivered by Colissimo on Saturday at 12 pm. The promotional product meets expectations. It's perfect.
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Jean R.
Rating: 5 out of 5
Perfect in every way
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Guedj G.
Rating: 3 out of 5
Good and fast but a bit small in size
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Perroit Y.
Rating: 5 out of 5
Good quality at a reasonable price
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Client
Rating: 5 out of 5
Very good value for money. And above all, it's French.
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H.b.
Rating: 5 out of 5
Excellent phone reception - Very good availability of the seller - Jacket received in 2 days - Superb
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Nguyen
Rating: 5 out of 5
Thank you for your professionalism and kindness.
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Mme R.
Rating: 5 out of 5
Hello, loyal customer since 2011, I highly recommend, fast shipping, item of very very good quality, really very pleasant staff and attentive, BRAVO Mrs. TRAIA
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Me C.
Rating: 5 out of 5
The parka corresponds to the photos, beautiful item, the shipping was very fast (3 days!)
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Chantal J.
Rating: 5 out of 5
Fast delivery, within the indicated time, pants completely conform to the description. Address that I recommend
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Client
Rating: 5 out of 5
Very satisfied with my leather skirt, as well as with the efficiency of Cuirs Grignard: presentation of items online, promotion and delivery, everything is very good, thank you!
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Leclerc
Rating: 5 out of 5
Efficient, fast, serious! I recommend!!
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Client -.
Rating: 5 out of 5
Sometimes it is important to highlight excellence when we encounter it. This review only reflects my experience. Item ordered and shipped the next day to be received the day after. In perfect condition but too large. Return made for exchange and as soon as the package is received at Cuir Guignard, an email is sent to us and the package follows. The quality of the items is really top-notch. It's clear, it's fast and efficient. To nitpick; sizes could be more explicit on the site or an indication could appear when an item is a bit larger. Also, the hanger was forgotten during the return of my second item. Aside from these details, it's absolutely perfect.
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Brice
Rating: 5 out of 5
Perfect! I contacted Cuir Guignard twice because I needed information about a product and I got the answers I was expecting. The package was well packaged and was delivered quickly.
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Mr J.
Rating: 5 out of 5
Easy phone contact. Extremely competent, friendly, and very accommodating interlocutor. A big thank you to Frédéric, the delivery time was short but he did his best for my wife's birthday and it was successful. Thank you again.
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Francis
Rating: 5 out of 5
Top service... They answer the phone and advise you... It's French! I returned my order by mistake and they refunded me as soon as they received it without discussion.
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Cl
Rating: 5 out of 5
Very good seller. Response and shipping very fast
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Régine
Rating: 5 out of 5
Completely meets my expectations, magnificent product of very good quality, extremely fast delivery, perfect packaging. Small downside, I was supposed to have a 5% discount for my first order but when I validated the order at the time of payment, the 5% disappeared and I paid full price, too bad.
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Madame D.
Rating: 5 out of 5
I gave my husband the Julien blazer jacket and I am delighted with the quality, my husband is thrilled! I highly recommend Cuirs Guignard and their team! I was very well guided with great kindness to order my item. Very professional advice! Thank you for selling such good quality!
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Client R.
Rating: 5 out of 5
Completely satisfied. I recommend to friends very good quality. No waiting time. RONDEAU Valérie
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Serrano R.
Rating: 5 out of 5
Simple and effective because I had a very competent person on the phone to guide me in the size to order.
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Philippe
Rating: 5 out of 5
Purchase of a leather jacket and cowboy boots after a phone call for information on sizes and measurements. Very well received and very well informed. Package received in good condition and on time. Satisfied with the quality of my purchases.
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Dong H.
Rating: 5 out of 5
Leather jacket as described. The quality of the leather seems good. The shipping is fast. I am satisfied with my order from Cuirs Guignard.
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Patricia R.
Rating: 5 out of 5
Very good service and beautiful jacket. I had been looking for such a product for a long time.
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Client
Rating: 5 out of 5
Good product, delighted.
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Alex
Rating: 5 out of 5
The leather jacket did not fit from a "morphological" point of view, so after trying it on, I returned the item and requested a refund. A few days later, it was refunded without any problem! This jacket was of very good quality and as pretty as in the photo, so I recommend this store!
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Client
Rating: 5 out of 5
Very good product, really not disappointed. I recommend this site.
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Client
Rating: 5 out of 5
Attractive price - sales. Careful packaging, fast delivery. Thank you.
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Client
Rating: 5 out of 5
On the internet, I saw the brown leather lighter.
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Jiin
Rating: 5 out of 5
Nothing to report. Easy order. Simple payment in 3 installments. Fast delivery. Suitable packaging.
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Hervé
Rating: 5 out of 5
To renew my leather purchased ten years ago at the Mauléon store, I tested the online order. I am far from being disappointed; the delivery is efficient and fast. I even quickly corrected the ordered size via messaging. The quality is there for a nice and pleasant black lambskin three-quarter coat. A store that inspires confidence that I recommend.
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Viviane
Rating: 5 out of 5
Order received quickly and in line with my expectations. I recommend.
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Patrick L.
Rating: 5 out of 5
Hello, I received my boots, and I am particularly satisfied. They are magnificent. Perfect delivery and packaging. Regards.
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Client
Rating: 5 out of 5
Very happy with everything, the delivery was not long, the quality of the leather is perfect. In short, I bought two leather jackets without any problems, thank you very much, you are a very serious company.
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Client P.
Rating: 5 out of 5
Very very good, even excellent. Compliant product, careful packaging, fast delivery well within the time frame.
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Markus74150
Rating: 5 out of 5
Very friendly and competent phone reception staff. Alteration service with free return. I also benefited from a refund of a third of the price because I had purchased a few days before the sales. I just had to inform the reception staff that the price of the down jacket had just dropped for them to immediately pass the info to the manager... quite rare to be noted.
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Allienne
Rating: 5 out of 5
I am very happy with my purchase, the leather is of very good quality, the person I spoke to on the phone gave me good information about the size and was very kind.
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Guy E.
Rating: 1 out of 5
When wet, the leather bleeds black! Worse, the inside fabric bleeds too, I am disgusted! Long live Chinese suppliers (following the email below, I will detail what happened to me... after exchanging for a size up, I will leave a comment, a review where I am very satisfied... but here it is, a very strong smell similar to leather is coming from the product, and I put it for a while in the bathroom, unable to stand it anymore... then last night I had the idea to take the shower head and quickly pass it under cold water as if I had been caught in the rain to lessen the smell... and there, to my surprise, I saw the water dripping with a deep black as if I was removing shoe polish and unfortunately also saw red to my astonishment, coming from having accidentally wet the inside.... both the outside and the inside bled with just a simple jet of water.... I dare not imagine what would have happened to me in a real rain ruining jeans, shoes, and what to think of the inner fabric that could have ruined a shirt or t-shirt or worse, soaked into my skin without knowing if the product would have been harmful or not for my health! ... I reported this to the site which tells me they cannot refund me and are surprised that I could throw it in the trash..... would you have kept such a product??? I am extremely disappointed! I thought I had found a very good site and even thought of recommending a three-quarter jacket for my next Christmas, but instead, I have to realize that I was simply deceived and that the supplier must be located far from France! Obviously, they will not refund without the product returned, and that angers me even more... because beyond this purchase, I had also bought two pairs of shoes elsewhere to match.... make your purchase on this site if you want... but I swear I will never do it again....)
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Response from Cuirs Guignard
Hello Mr. ETIENNE, We are really very surprised by your message; we have been offering this product for several months now. To date, we have never had any returns from our customers regarding a color fixation issue. Unfortunately, it can very well happen depending on the reaction of the skin that the color is not well fixed. If that is the case, it is perfectly normal to return the jacket at our expense by contacting our customer service for a refund. Please accept our apologies for this inconvenience, and we hope to fully satisfy you on your next purchase. Best regards, ETS GUIGNARD.