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C
Rating: 5 out of 5
Everything is perfect
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Customer reviews of Cuirs Guignard
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 286 published reviews
Summary of reviews
Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
Reviews 1, 3 and 5 stars
Reset filtersC
Rating: 5 out of 5
Very happy with the product and the delivery very well
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G
Rating: 5 out of 5
It is a serious site that I would recommend to anyone looking for a very good quality leather jacket. - Accessibility - Professional - Premium quality - Speed
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V
Rating: 5 out of 5
Cuirs Guignard always on top fast shipping and always very well protected
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F
Rating: 5 out of 5
Package received quickly and item conforms to the description, be sure to follow the size guide and no surprises upon arrival. It's perfect
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C
Rating: 5 out of 5
Beautiful and comfortable boots
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C
Rating: 5 out of 5
I called for information, which I received with more details than I asked for. Order delivered quickly, items conform. Nothing to say.
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C
Rating: 5 out of 5
Very satisfied! I recommend this site!
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M
Rating: 5 out of 5
very beautiful cowboy boots, quality leather, top finishes, a very nice result, I will come back to you for other purchases
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M
Rating: 5 out of 5
the boot is very beautiful, the leather is of very good quality and the finishes are top
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P
Rating: 5 out of 5
for 'Cuirs Guignard': great and professional, but for 'La Poste' it would need negative stars! Philippe C
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C
Rating: 5 out of 5
Package well received, careful packaging and the bag is superb! Completely conforms to the description!
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S
Rating: 5 out of 5
Very good advice, very attentive and ready to do everything to satisfy the customer.
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D
Rating: 5 out of 5
Positive review for this first purchase made without problems, concerned about satisfying you when ordering, you are asked to certainly provide measurements to be sure you made the right choice in terms of size, very fast shipping, careful packaging, very nice quality leather at a really very reasonable price, regarding the making and size everything is perfect. Thank you for these quality garments, they are becoming increasingly rare.
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C
Rating: 3 out of 5
I have not received my order yet, so this is not a comment on your products. I am happy to do a product review once I receive my order. My order date is 31 August. My order wasn't prepared until 9 September. And just today, a week after it was prepared and 16 days after my order date, my order has shipped. I've received 2 rating requests since I placed my order, so I am giving the feedback. Still very excited for my order. But shipping 16 days after my order date is very long. And I'm still not sure when delivery is expected, hoping delivery date will soon be available too.
Response from Cuirs Guignard
Hello Indeed, your order was placed on 31/08 for three items a bag shipped within 10 days a jacket shipped within 2 days and a pair of boots shipped within 15 days / 3 weeks. Your delivery address is in the United States, so we warned you by email that we are grouping the 3 items, your package was therefore shipped in full on Friday, September 16, your package is currently being delivered, so we are now waiting for your opinion on the products.Thank you ETS GUIGNARD
P
Rating: 5 out of 5
A nice bomber a bit expensive but still affordable.
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F
Rating: 5 out of 5
Order taking, perfect. Delivery perfect. Product perfect. I will use this company again.
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M
Rating: 5 out of 5
Superb biker jacket, excellent quality leather, perfect finish, color conforms, size conforms, ultra-fast delivery, just a small downside the delivery person rang and left the package on the stairs and left without waiting for us, we live on the 4th floor, it could have been stolen. What more can I say, I am completely satisfied.
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C
Rating: 5 out of 5
Ultra competent and attentive, a unique product and high-end service, I recommend
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K
Rating: 5 out of 5
I received my order very quickly. The ordered cowboy boots are beautiful and the quality is evident. Thank you
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J
Rating: 5 out of 5
Merchandise that corresponds to my request, fast delivery and well protected
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M
Rating: 5 out of 5
Excellent surprise, high quality leather, very neat finish, color conforms, large elegant bag, just everything I wanted.
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C
Rating: 3 out of 5
long a preparer
Response from Cuirs Guignard
Bonjour, Nous prenons en compte votre remarque, vous avez passé commande sur notre site d'une sacoche cuir hexagona , nous indiquions un délai d'envoi de 10 jours ouvrés , votre colis a été expédié sous 6 jours , nous avons donc largement respecté nos engagements. Désolés que vous trouviez ce délai trop long, nous espérons que le produit vous convient et vous revoir prochainement sur notre site pour un autre achat , bonne journée ETS GUIGNARD
N
Rating: 3 out of 5
The service from Cuirs Guignard was okay even though they did initially give me the wrong tracking number. The item took about two weeks from placing the order to receiving it here in Australia which was okay. Unfortunately, the Sendra Boots I ordered had a fault in them. Not up to Sendra's usual standard. Very disappointing but not worth the effort to return from here in Australia. They should have been checked by Cuirs Guingnard before dispatching them to me.
Response from Cuirs Guignard
Hello We are very sorry if the product is not suitable, sendra products are of very good quality and finish, what's going on? we did not have any emails to let us know, we would have seen for an exchange or a refund. As for the tracking number when sending it by email, there was indeed a one-digit error, following your message we immediately rectified it, cordially ETS GUIGNARD
L
Rating: 5 out of 5
I am completely satisfied with my purchase at Cuirs Guignard. The delivery was extremely fast, the product conforms to the description and seems to be of good quality. I will undoubtedly place another order if needed. Thank you.
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C
Rating: 5 out of 5
I am ordering for the first time, but I am satisfied! Very good customer service! The order was delivered quickly! I recommend!
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C
Rating: 5 out of 5
Fast, careful shipping, quality product
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V
Rating: 5 out of 5
Fast shipping, good quality apparently, to see in the long term but nothing to say for now
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C
Rating: 5 out of 5
Very nice quality boots conform to the description. Fast shipping, I recommend!
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S
Rating: 5 out of 5
Boots faithful to the description!! Normal size!!
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C
Rating: 5 out of 5
Very satisfied, order arrived quite quickly, gracious commercial gesture for a small delay and I am very grateful to you, you were not at all obliged. Small downside that has nothing to do with you, I followed the recommendations for size (1.83m 108 chest circumference and 100 waist circumference, size 44 American recommended) but I find the jacket a bit tight, maybe it's normal and it will give with use. Very happy with my purchase however.
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M
Rating: 3 out of 5
I received the jacket, it is too small despite the provided measurements that matched. When I requested a return and refund, there was no offer for an exchange in a larger size.
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Response from Cuirs Guignard
Hello, We are really sorry that the product does not fit. We try to advise our customers as best as we can with the information you provide us, but an error is possible. In this case, it is indeed possible to return the jacket either for an exchange or a refund. For your order, you sent us a request for a refund, we followed your request; otherwise, we would have offered you an exchange. Best regards, ETS GUIGNARD
L
Rating: 5 out of 5
Order arrived very quickly.
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C
Rating: 5 out of 5
Fast and efficient, very good advice, I highly recommend
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P
Rating: 5 out of 5
As usual, fast and perfect ??
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V
Rating: 5 out of 5
Very fast and efficient delivery. The product corresponds perfectly to the order.
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F
Rating: 5 out of 5
Excellent experience: order placed before noon and coat received the next day, it couldn't be better! Very happy with the coat, perfect size, very high quality and warm.
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S
Rating: 3 out of 5
Order not received because the supplier is closed until August 28, so 3 to 4 weeks of waiting. Order placed on August 15, so a total of 1.5 months of waiting, I think.
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Response from Cuirs Guignard
Hello, indeed during the month of August, the delays can be a bit longer than expected, but don't worry, we do our best. Your package was sent today; we indicated a delay of 15 days / 3 weeks, and we even took less time! Wishing you a good reception, best regards.
D
Rating: 5 out of 5
I am not too disappointed; I would have liked them to be a bit thinner!!
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F
Rating: 5 out of 5
Well-designed site, quality products perfectly matching the many photos. Bravo and thank you
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