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G
Rating: 4 out of 5
The size corresponds to the given measurements
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Customer reviews of Cuirs Guignard
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 287 published reviews
Summary of reviews
Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
Reviews 1, 4 and 5 stars
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Rating: 5 out of 5
Very satisfying
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A
Rating: 4 out of 5
I particularly appreciated being able to enter my measurements to check that the coat I wanted was the right size. Very appreciated for an online purchase. Fast delivery.
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C
Rating: 5 out of 5
Perfect jacket, very fast delivery
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C
Rating: 5 out of 5
Top quality leather!! Super phone reception!! I recommend!
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C
Rating: 5 out of 5
Everything was perfect. I am super satisfied. I would recommend items in the future without the slightest hesitation.
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A
Rating: 5 out of 5
Very happy with my purchase. Good quality and delivered before the announced deadline. I recommend.
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C
Rating: 5 out of 5
Impeccable service
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P
Rating: 5 out of 5
Very nice jacket
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C
Rating: 5 out of 5
Very nice product, arrived on time for Christmas: THANK YOU!!!
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C
Rating: 5 out of 5
I was very happy to have purchased from Cuirs Guignard: fast delivery, perfectly packaged parcel (leather jacket protected in a bag, with gift bag and brand hanger). Really a very good service. Unfortunately, when it came time to give the jacket for Christmas, we discovered a snag on the sleeve; that can happen, no problem. The issue is that I can't reach customer service... Email sent on December 25 and still no response; the phone number listed on the site does not answer. I fear I can no longer make an exchange now, which is very unfortunate for a product at this price... Everything was sorted out, return handled by Cuirs Guignard, and a new jacket received very quickly afterwards. Thank you!
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Response from Cuirs Guignard
Hello, We have duly noted your return request and have responded to your email, we have attached a return label for sending the jacket back at our expense for exchange. The jacket has been waiting for your return since December 26. Best regards, ETS GUIGNARD
C
Rating: 4 out of 5
ORDERED 3 JACKETS UNFORTUNATELY ONE NOT THE RIGHT SIZE THE OTHER 2 PERFECT!!! I AM WAITING TO SEE IF RETURNS ARE NOT VERY COMPLICATED AND ABOVE ALL TO SEE IF BY TAKING A CHEAPER ONE THERE WILL BE A REFUND
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C
Rating: 5 out of 5
Hyper fast delivery and very good products
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C
Rating: 5 out of 5
Deadline well respected
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C
Rating: 5 out of 5
Perfect and clear communication. Professional reception. I cannot judge the product quality at this time as I gifted it to my wife a week ago, but I can say that it is what we were looking for and I have no worries. The Mauleon store is superb with choices for all tastes.
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V
Rating: 4 out of 5
very responsive service, very serious.
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C
Rating: 5 out of 5
Very good phone reception, quality product true to the description, fast delivery time. PERFECT!!! Thank you
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C
Rating: 5 out of 5
very good product
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C
Rating: 5 out of 5
Super service, super quality
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B
Rating: 5 out of 5
Very good, no unpleasant surprises. Nice jacket, size as expected
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C
Rating: 5 out of 5
Received quickly, perfect for the holidays. Very nice jacket and good quality.
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A
Rating: 5 out of 5
I have ordered several times from this site. Total satisfaction. The after-sales service is top-notch and the quality of the products is also excellent. Really nothing negative to say, keep it up!!!
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D
Rating: 5 out of 5
Boots delivered quickly, true to the photo. Excellent quality
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C
Rating: 5 out of 5
Very serious, very nice leather, received quickly. I would recommend without hesitation.
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B
Rating: 5 out of 5
GOOD VALUE FOR MONEY COMPLIANT WITH THE DESCRIPTION TIMELY DELIVERY AND HAND DELIVERED I RECOMMEND
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J
Rating: 5 out of 5
Fast shipping of a very good quality product, designed with practical use in mind and yet aesthetic.
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C
Rating: 5 out of 5
Super Professional! I was missing photos of the inside of the jacket and I wanted to see a photo of the jacket worn to get an idea. I sent a contact email and less than an hour later I received photos taken by a seller who tried the jacket on for me. Product received and of very nice quality. I recommend!
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C
Rating: 5 out of 5
Excellent at all levels purchase, return, exchange, professionals I recommend ??
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P
Rating: 5 out of 5
Order compliant, very nice quality, completely satisfied
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G
Rating: 4 out of 5
Friendly and professional person, warm welcome, good advice. Next purchase to redo with you without problem. Guillaume Proquin
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P
Rating: 5 out of 5
Very good follow-up, promise kept for a phone call, commercial gesture granted due to the wait, speed for shipping and solid packaging. Congratulations!
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C
Rating: 5 out of 5
Fast and careful shipping
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C
Rating: 5 out of 5
Nothing to report, I am satisfied with my purchase thank you
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C
Rating: 5 out of 5
magnificent jacket. it corresponds completely to the description on the site. the leather is of very nice quality, supple. and that smell! the size: perfect. I am completely satisfied
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C
Rating: 5 out of 5
The jacket is magnificent and we were very surprised by the speed of delivery as well as the seriousness of the follow-up. The jacket was delivered by colissimo for free and you also have the option to have it delivered to a relay point. We received the jacket in 48 hours, business days, very meticulously packaged with the bag featuring the brand and the jacket was already on its personalized hanger with the brand name. You have the option to pay for the jacket in three installments. Everything is perfect. Thank you again for the great quality of the leather and the choice of raw material.
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C
Rating: 5 out of 5
Very good service!
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M
Rating: 5 out of 5
very good timing and the product did not disappoint us
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C
Rating: 1 out of 5
I am outraged that the return is CHARGEABLE when the product does not fit!!!!!
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Response from Cuirs Guignard
Hello, we have received your review. We would like to point out that the return conditions are indicated on the site. You can read and approve or not before your order. However, we remain open and at your disposal if you have any questions or if you would like more information. We wish you happy end-of-year holidays from Ets Guignard of Mauléon. Best regards.
C
Rating: 5 out of 5
Very satisfied with the product with fast delivery. I know where to turn for my next order.
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C
Rating: 5 out of 5
Leather and craftsmanship of super quality! Perfect delivery service and top customer service! I recommend!
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