Customer reviews of Cuirs Guignard

Hello, thank you for your message, it's very kind. The bag is indeed super nice in this cognac color, vintage look but it is true that the leather may appear marked, it is not clear. We wish you happy end-of-year holidays. ETS GUIGNARD

Good evening, we are aware of this issue as we have not been informed either by email or by phone. We just tried to reach you by phone without success, a message was left on your voicemail. The package was taken in charge on 16/12 by the post office, on 18/12, it is noted, Package not delivered, the recipient has been informed of its next availability at their usual post office. And on 19/12, that the package is available at the pickup point chosen by the recipient. You can therefore go pick it up since 19/12 at the address you chose. Best regards, ETS GUIGNARD

Hello Mrs. Cambier, We are truly surprised by your message, we are not used to throwing jackets as you note, quite the opposite, and you will notice that you are the first to make this remark. We ship the clothing in our 100% recyclable CUIRS GUIGNARD plastic bags, the garment is folded flat inside to avoid bad creases during transport. The package is indeed in cardboard, of very good quality to arrive in good condition at delivery, it is plain without advertising to avoid theft. As you note, this product is of very nice quality and worth its price, it makes a nice silhouette and the quality is top, we have no returns on this product. If however, you are really disappointed with us, we prefer that you do not keep the garment. We wish you a nice day and happy end-of-year holidays. Best regards, ETS GUIGNARD

Hello, we are really sorry if there is a color error, you had chosen dark brown, if it is not the one received, contact us, we will proceed with the exchange. Have a good day ETS GUIGNARD

Hello, We acknowledge your comment regarding your purchase. However, you are talking about a specific item, while we offer different qualities, we are sorry that the product does not suit you and that you generalize. You purchased a product ref 10355 on sale at the price of 116 €. It is clearly stated in the description that it is very slightly lined and glued on the leather a bit like on stretch pants. Moreover, you note assembled pieces of leather, there we do not quite understand, all leather models necessarily have several pieces of leather, imagine the size of a lambskin! For the leather cutting, it is just at the bottom, it is a clean cut, it is done on purpose you guess it is not an oversight of the cutter, it is to bring a touch of originality! If the product is really disappointing, we do not force customers to keep the garment, return it and we will refund you. Best regards ETS GUIGNARD