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E
Rating: 4 out of 5
Very fast shipping, good quality product
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Customer reviews of Cuirs Guignard
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 285 published reviews
Summary of reviews
Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
Reviews 1 and 4 stars
Reset filtersJ
Rating: 4 out of 5
Very fast shipping and great!
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D
Rating: 4 out of 5
I am still hesitating to return it because in 2XL the bomber is a bit tight.
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O
Rating: 4 out of 5
beautiful lamb leather coat. The coat is made of lamb leather and not adult sheep leather as indicated on the site.
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Response from Cuirs Guignard
Hello, You have indeed ordered a coat made of sheepskin with wool inside and leather outside as indicated on the site, the wool is shaved as short as possible for more comfort and flexibility. Best regards
V
Rating: 4 out of 5
My first satisfaction, and not the least, is receiving the package. The choice of product satisfies me, which concerns vintage cowboy boots.
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A
Rating: 4 out of 5
The quality is undeniable, I think the jacket will last a long time. No bad surprise on the size. The jacket is true to the photo, the color is very beautiful. We are very satisfied. I found the delivery time a bit long, that's why I took away one star but nothing to do with the merchandise where a 5-star rating is warranted. Thank you, I will not hesitate to buy another item
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L
Rating: 4 out of 5
Serious establishment.
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D
Rating: 4 out of 5
I am very happy with the jacket I just bought, thank you Jose.
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V
Rating: 4 out of 5
I have no particular thoughts. My main goal is to be delivered and not to be a victim of theft during shipping. The cowboy boots I am currently ordering please me, the vintage side.
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T
Rating: 4 out of 5
Buying online is convenient but you don't really see the item.
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E
Rating: 4 out of 5
Speed. Quality. Very good.
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E
Rating: 4 out of 5
Good product, to see later over time.
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C
Rating: 4 out of 5
Hire different delivery company for Croatia. DPD , DHL or GLS
F
Rating: 4 out of 5
Perfect. Delivery on time and good quality jacket.
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V
Rating: 4 out of 5
The delivery was carried out professionally and my item is in very good condition.
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S
Rating: 4 out of 5
Very good! The bag is just as I wanted. Thank you.
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P
Rating: 4 out of 5
Everything went smooth, great quality and customer service ??
Y
Rating: 4 out of 5
Order received very quickly and jacket very well packaged. Leather as I wanted, the only downside is that the description of the item does not indicate that it is not a Guignard jacket but another brand!
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F
Rating: 4 out of 5
Fast shipping .. item conforms to its description .. only downside I thought the leather would be slightly thinner! However, this first purchase remains for me a great experience!! I recommend ..
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C
Rating: 1 out of 5
Product not conforming to the description. Very disappointed
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Response from Cuirs Guignard
Hello, We are more than surprised by your message, your order is from 10/03 shipped the same day, for the purchase of a Mistral bomber from the Redskins brand, you received it more than a week ago and we have not been informed of a return for exchange or refund. We have been selling this product for several collections already, it is one of the flagship products of the Redskins brand, so how does it not correspond? And if as you note you are disappointed, why not have returned it or informed us by email, phone to solve this? Best regards, ETS GUIGNARD
C
Rating: 4 out of 5
Good quality-price ratio for a men's leather pouch Hexagona given on 16/03/2025 for a birthday. To see later for daily use?
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C
Rating: 4 out of 5
Delighted with this purchase, conforms to the catalog. Thank you
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P
Rating: 4 out of 5
Great choice
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G
Rating: 4 out of 5
Beautiful warm and comfortable jacket. It is nevertheless really unfortunate to have to pay for shipping when a return is necessary!
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C
Rating: 4 out of 5
A lot of choices and speed
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J
Rating: 4 out of 5
Responsive after-sales service.
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M
Rating: 4 out of 5
Delivery as expected and in good condition. Excellent leather jacket in great condition, conforms to the model presented on the Cuir Guignard site.
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C
Rating: 1 out of 5
Thank you for not following up with me for feedback, as customer service has already been contacted and did not seek a concrete solution. I will buy elsewhere.
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Response from Cuirs Guignard
Hello, we are sorry for sending your request for feedback on your shopping experience but it is automatic. You placed an order on our site without validating the payment, so logically the order was not processed and therefore deleted. We explained this to you by phone but you did not understand, when a customer checks the order by bank transfer, they must then add us as a new beneficiary and make the transfer. You explained to us that you thought it was automatic, that when you clicked on transfer it would happen by itself, but no. We are sincerely sorry for this but the rating is not justified, you did not order on our site, received merchandise to judge our services, quality, etc.... Best regards, ETS GUIGNARD
C
Rating: 1 out of 5
Poor image of the product.
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Response from Cuirs Guignard
Hello, we take your message into account and would like to clarify that following your call the visuals were indeed changed immediately. You purchased a pair of cowboy boots ref 2073 from the SENDRA brand, you called us to point out that the heel is not beveled as in the photo. We indeed noticed this and requested to modify the visuals, which has been done. We sent you a prepaid Colissimo label for the return shipping costs and we are waiting for the return of the boots for a full refund of the order. We believe we did our best and are therefore still surprised by the rating given. Hoping to see you again on our site for a next order and a better experience. Have a nice day, ETS GUIGNARD
F
Rating: 4 out of 5
The fit of the boots is narrow, a zipper would be needed for more comfort, too bad!
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M
Rating: 4 out of 5
The color of the jacket is not the same as the model. A bit disappointed
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C
Rating: 4 out of 5
Very happy with my purchase but the sizes are small…
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C
Rating: 4 out of 5
Great, good shoe
M
Rating: 4 out of 5
Good quality-price ratio - just the fringed bag has a very strong smell - had to air it for several days. Quick order processing
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B
Rating: 4 out of 5
The customer service person gave me good advice on the size of my jacket. The delivery was quick now I just have to evaluate the quality of this leather over time.
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M
Rating: 4 out of 5
Item too small (size too small), easy return and immediate refund
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J
Rating: 4 out of 5
Excellent item, however the color is misleading compared to the presentation...
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F
Rating: 4 out of 5
Very good, good shop overall. Except received a small defect on the coat..
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Y
Rating: 4 out of 5
A lot of choices, good quality but it's a shame that you can't give one address for billing and another for delivery. When giving a gift, it's better. Fast delivery and well packaged.
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C
Rating: 4 out of 5
The jacket is really very good... I don't give 5 stars because I am still waiting for the waterproofing spray. Best regards, Thierry Bourgeois
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Response from Cuirs Guignard
Hello, we acknowledge your message, you didn't have the spray in the package? If that's the case, we are sincerely sorry, it's an oversight... Have you informed customer service? To make a shipment as soon as possible? Best regards