Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
The shipping is fast and very careful. The product matches the images. Very beautiful shoes.
Translated reviews
I
Isabelle G.
Rating: 4 out of 5
Beautiful store, just a pity that returns are at your expense.
Translated reviews
C
Client
Rating: 4 out of 5
Super quality and very fast shipping time. I recommend. However, disappointed not to have been advised on the size. I had provided my measurements and I was between two sizes. I would have liked the customer service to contact me to advise me better. Upon receipt, the size did not match. I had to return at my expense (17€) on an order of 350€. Too bad. I find it unacceptable to pay such an amount and that the return is not covered by the company.
Translated reviews
D
daniel F.
Rating: 4 out of 5
Interesting price, the product corresponds to the description, fast delivery. I recommend the site of this brand.
Translated reviews
M
Mme G.
Rating: 4 out of 5
Beautiful quality but rather gray than blue
Translated reviews
H
Herve T.
Rating: 1 out of 5
Jacket ordered at the last minute for Christmas. Thought I had paid with Paypal. 3 days after ordering, request for bank details for payment? I called, unfriendly, asked for help to debug the application, in the end told me that I wouldn't receive the package for 10 days, they hung up on me. I ordered for 190 € at milepau. Arrived in 2 days on 24/12 noon.
Translated reviews
Response from Cuirs Guignard
Hello, you indeed placed an order on our site on December 18 at the end of the day and opted for payment by bank transfer. We could not guess that you had not chosen the correct payment method and even less send the package without having been paid!!! You just needed to place a new order and correctly select payment by Paypal and thus the order would have been processed and taken into account the same day. We are sorry but we are not used to hanging up... Best regards, ETS GUIGNARD
C
cliente
Rating: 4 out of 5
Very nice jacket
Translated reviews
R
Rodolphe
Rating: 4 out of 5
Easy navigation on the site, but oakwood product of mediocre quality.
Translated reviews
K
kund
Rating: 4 out of 5
Fast delivery and handling. The only minus is that I couldn't choose delivery to a pick up point, only delivery to my door, which is a villa. Luckily I was home to receive the parcel otherwise it would have been standing outside for hours, exposed to people walking by.
A
Alex
Rating: 4 out of 5
I am happy with the jacket, I did not give 5 stars because the color of the jacket is a bit different from the photo. I saw it as less dark. Otherwise, the cut of the jacket is nice and well fitted.
Translated reviews
M
MMESEREIN I.
Rating: 1 out of 5
I still have not received my package and I have to leave far from home.
Translated reviews
Response from Cuirs Guignard
Hello We are aware of this delivery issue through your review as we have not been informed. We have immediately initiated a procedure for the package to be delivered as soon as possible. You placed an order on our site on 30/11, it was dropped off at the post office on 07/12 and it is indicated on 11/12 that it is in the process of being delivered to the chosen pickup point. Have you checked at the post office? Best regards, ETS GUIGNARD
C
CUDO C.
Rating: 4 out of 5
Very good...
Translated reviews
M
Meirav
Rating: 1 out of 5
You did not answer at all.
Response from Cuirs Guignard
Bonjour Nous recevons votre note pour un avis sur une commande que vous n'avez jamais passé !!! Vous aviez opté pour un paiement par virement bancaire que nous n'avons jamais reçu , la commande a donc été annulé. Nous ne comprenons donc pas votre note et votre message ....
A
ADA R.
Rating: 4 out of 5
Everything correct
Translated reviews
C
CHRISTOPHE
Rating: 4 out of 5
Product quality, lack of different sizes available, exorbitant shipping costs
Translated reviews
L
Lam
Rating: 4 out of 5
The quality of the leather, the nice design, the correct price. When I communicated for the question by email, they responded quickly. Highly recommend with closed eyes.
Translated reviews
C
christiane L.
Rating: 4 out of 5
Perfect, the product is of beautiful quality, the color matches my expectations.
Translated reviews
C
cliente
Rating: 1 out of 5
Hello, the cowboy boots are beautiful but too big, despite my request for information to Cuirs Guignard before the purchase (who advised me to take my usual size). I will have to return them and it will cost me dearly in postage.
Translated reviews
Response from Cuirs Guignard
Hello, we are sincerely sorry, we always advise to take your usual size and it works. We have received your return request, but without details, would you like an exchange or a refund? Best regards.
C
cliente W.
Rating: 1 out of 5
???? Very bad experience we ordered a bomber at 1500€ which arrived torn with defects when we requested the exchange it was not accepted because for them it was normal that it was due to the appearance of the leather. The quality of the jacket had nothing to do with the photos.
Translated reviews
Response from Cuirs Guignard
Hello Madam, You indeed bought a sheepskin bomber from the brand Cockpit USA which has been manufacturing high-quality clothing in the USA for many decades. To make these jackets with military references as close as possible to the clothing of the time, this company uses skin aging techniques. We regret if this aspect of the leather did not convince you. Best regards Cuirs Guignard
T
Thierry
Rating: 4 out of 5
Already a customer for many years at Cuirs Guignard, quality leathers and the possibility of finding large size leathers. Customer service at the height.
Translated reviews
R
Robertgetro
Rating: 4 out of 5
Quality jacket, size ok, very good workmanship. Just one detail, the left inner pocket was unstitched.
Translated reviews
C
Client B.
Rating: 4 out of 5
Good product, just we are left without news of the shipment, so we cannot anticipate the reception, otherwise perfect.
Translated reviews
Response from Cuirs Guignard
Hello, When sending your order, we inform you of the shipment with the Colissimo tracking number. You can track the progress and delivery of your package step by step with this number. You also receive notifications via SMS or email about the evolution of this delivery in real time. If you encounter any issues, please know that for more information, you can always contact us at the Mauléon store by email or phone. Best regards.
M
Michel M.
Rating: 4 out of 5
Large choice, very fast and careful shipping. Competitive price. Slight disappointment, however, regarding the very thin leather which seems very fragile.
Translated reviews
C
cliente
Rating: 1 out of 5
We still haven't received the package?
Translated reviews
Response from Cuirs Guignard
Hello, As indicated on the site, the delivery time is 15 days to 3 weeks unless in stock at one of our stores. The package is on its way and you have received notifications by Colissimo mail. You should receive your order this middle or end of the week. You will be informed by mail of its arrival. You can also track the shipment of your order with the tracking number provided at the time of shipment. If you encounter difficulties or others, you can also contact us by phone or email at the Mauléon store, a team is always available to inform you. Best regards.
E
Etienne L.
Rating: 4 out of 5
Aside from the eternal delivery problems, here with the Post, I am very satisfied with the received item...beautiful quality, functional, well presented and packaged
Translated reviews
A
Ambre
Rating: 1 out of 5
The item I had purchased was no longer available. I had waited 1 month to decide. Fortunately, I paid via PayPal, as their messages ended up in spam. I was therefore informed by PayPal. I found the same jacket on another site, 50 € cheaper.
Translated reviews
Response from Cuirs Guignard
Hello, We have taken your feedback into account, we are sincerely sorry this product is indeed discontinued and from last year's collection so no restocking possible. That is why you found this jacket on another site in clearance. As for the messages, we cannot do anything unfortunately, we informed you as we should, we cannot foresee that your mailbox considers emails as spam, we have made a full refund to your PayPal account. We are sorry for the handling of this order and for your feedback. Best regards, ETS GUIGNARD
D
DORA V.
Rating: 4 out of 5
Good quality leather, elegant model. Only downside: The size guide does not match the measurements of the item on the site. I had to request an exchange.
Translated reviews
S
Stephanie
Rating: 4 out of 5
Very good telephone reception and good advice. Product conforms to the presentation. Too bad the manufacturing time was too long compared to the initially planned date.
Translated reviews
P
Patrick M.
Rating: 4 out of 5
Fast delivery only downside no email to inform that the order has shipped
Translated reviews
Response from Cuirs Guignard
Hello, thank you for your feedback, please note that the sending of emails is automatic and you did receive an email informing you of the shipment with the Colissimo link on 27/09 at 3:51 PM, maybe in spam or an error in the email address you provided us! Have a nice day ETS GUIGNARD
M
M-O
Rating: 4 out of 5
Delivery within the expected time. Nice little lady's bag to wear as a shoulder bag. The shoulder strap is a bit stiff, but it will soften over time. However, the magnet placed to close the outer pocket is not placed in the right spot. As soon as the bag is loaded, the magnet is no longer in front and cannot close the outer pocket. Satisfied nonetheless.
Translated reviews
C
cliente
Rating: 4 out of 5
Very good quality boot however the boot puller broke after the second use
Translated reviews
Response from Cuirs Guignard
Hello We are sorry to hear that you encountered an issue with your boot puller, we will contact you by email. Best regards ETS GUIGNARD
K
K'ptaiN J.
Rating: 4 out of 5
Very nice jacket with a magnificent interior. The quality is top! Only downside... it wasn't the right jacket... and unfortunately the one I wanted is no longer available... hence my slightly severe rating... (I ended up increasing it). I just hope that as they told me, they will let me know if it comes back in stock! P.s.: For the quality and fit, I agree, I am willing to increase my rating. For the responsiveness as well, and to thank you in advance for letting me know if there is a restock. However, for the color... absolutely not... it was a very dark brown (dark cognac), this is also supposedly dark cognac but it is much lighter... it flirts with camel... and therefore not necessarily the desired color... But given the good quality of the product (especially the interior which I love) and since the jacket I initially wanted is no longer in stock, I ultimately decided to keep it and I am generally satisfied!
Translated reviews
Response from Cuirs Guignard
Hello, Indeed, we made a stock error and no longer have the ordered jacket. However, we sent you a product that closely resembles the cut, color,... but of higher quality from the Daytona brand. We hope this one suits you anyway because otherwise we had proposed a refund. We have kept your contact details in case of restock in the desired product. Best regards, ETS GUIGNARD
F
FRASCOGNA
Rating: 4 out of 5
very good product very good quality
Translated reviews
A
ALAIN H.
Rating: 4 out of 5
very fast, and superb quality, it's perfect
Translated reviews
C
Christina J.
Rating: 4 out of 5
Sublime silver tote bag and sublime leather
Translated reviews
M
Malingrey S.
Rating: 4 out of 5
Nice bag, flexible, pretty color.
Translated reviews
U
Untel
Rating: 4 out of 5
Quality/Price? For the purchased item, the quality level is a bit below expectations. The lamb leather lacks flexibility and has a rather average quality appearance.
Translated reviews
A
Annie
Rating: 4 out of 5
Fast delivery Conforms, even better than the photos on the site.
Translated reviews
D
Dugué
Rating: 4 out of 5
A good product delivered quite quickly
Translated reviews
B
BEN
Rating: 1 out of 5
I still haven't received my shoes!!!
Translated reviews
Response from Cuirs Guignard
Hello, We have just taken your review into account. We contacted you this afternoon to inform you that your package was delivered against signature to your caretaker. Notifications were sent to inform you of the progress of your order and the proper receipt of the package (signature + messages to support). For any requests, you can contact us at the Mauléon store at 05.49.81.46.94. We remain at your disposal for further information. Best regards.
We use cookies for audience measurement and improving user experience.