Cuirs Guignard consistently delivers quickly and securely, with fast delivery and careful packaging that keeps products in excellent condition. Customers highlight high-quality items across categories, including leather jackets, boots, and handbags, praised for their fit, soft texture, and durable construction. The store provides attentive, personalized service over the phone, with knowledgeable guidance that helps customers choose the right sizes and products, enhancing the overall shopping experience. Overall, the shopping experience is described as reliable and satisfying, with consistent praise for professionalism and quality.
Very good product unfortunately a small defect on one of my boots a bit disappointing given the price
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Joël D.
Rating: 4 out of 5
Very good customer service. I ordered boots that I received quickly. They were beautiful, unfortunately, I have a wide foot and they did not fit in the shaft. I therefore returned these boots and called the company several times and was always very well received.
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Kylian
Rating: 4 out of 5
Very nice brown aviator leather jacket, good fit and nice color, the only downside is that it runs small, you can't wear anything underneath. I took size M, I have to return it to get the next size up.
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Nathalie C.
Rating: 1 out of 5
We ordered a size L and received a size M which is too small. Size L not available so 3 weeks of waiting! + return shipping costs at our expense. This is disappointing!
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Response from Cuirs Guignard
Hello, we are quite surprised by your message, you ordered the USA cockpit in size L (40) and that is indeed the size that was sent to you following your order. You indeed returned the package because it was too small, the return costs at your expense as indicated in our conditions for an exchange. We no longer have the size in stock, you were informed that we had it in production so to wait a few weeks if you wished. Best regards
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Cliente
Rating: 4 out of 5
very super and all
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Didier
Rating: 4 out of 5
Insufficient finishing of leather cuts. Visible leather fibers near the ankle elastics.
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Gilles R.
Rating: 4 out of 5
Good quality product delivered on time.
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Cliente
Rating: 4 out of 5
Good treatment and reactivity
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Juju
Rating: 4 out of 5
First experience with Cuir Guignard, serious and professional shop. Very fast shipping. Perfect.
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Cliente
Rating: 4 out of 5
Good product
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Le G.
Rating: 4 out of 5
Leather meets my expectations even though I would have liked it a bit warmer. Perfect for mid-season. Delivery time respected.
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Rachel C.
Rating: 4 out of 5
high quality products, and relatively fast delivery
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Didier
Rating: 4 out of 5
Item as described
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Client
Rating: 4 out of 5
4 stars instead of 5, because at the time of ordering there is no information on the immediate availability of the product. Indicated delay for available item (about 5 days) so one can imagine making a birthday gift for a planned date. But if the item is not available, it’s 3 weeks. Incompatible for a gift. Suggestion: indicate on the product sheet the availability according to size.
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Joël D.
Rating: 4 out of 5
Impeccable
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Crouchet
Rating: 4 out of 5
Very nice leather jacket, delivered quickly in 3 days. Just a pity that we have to pay shipping fees for such expensive products. I still recommend it.
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Renaud
Rating: 4 out of 5
good quality product. nothing to complain about. Why didn't I give 5 stars, during this end of year period, I would have expected a packaging more oriented towards a gift than a simple plastic bag, maybe a canvas or felt pouch for example.
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Sandrine
Rating: 4 out of 5
Fast delivery Serious Just a bit disappointed with the color between the photo and reality leather much darker in real life than in the photo
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Zoulikha A.
Rating: 4 out of 5
Product arrived on time. Returned because the size is not suitable. Quick refund
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Cliente A.
Rating: 4 out of 5
Very beautiful leather, correct price. Well packaged. However, the box is very large. I recommend.
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Desforges
Rating: 1 out of 5
Two days late for the delivery announced on the 7th, I am leaving today without my gifts, it's useless. Very disappointed and angry. I expect a proper commercial gesture. Thank you Yves DSFORGES
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Response from Cuirs Guignard
Hello, we acknowledge your message and are truly sorry. We dropped off the package at the post office on 5/12, it arrived at the chosen relay point which refused the package as it was saturated. Unfortunately, we are not responsible for this, at this time, one must think that there are often delays in deliveries or issues with relay points. Your package is deposited according to the tracking at the post office. Best regards
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Karine D.
Rating: 4 out of 5
I bought a pair of boots a few weeks ago, I am delighted! The seller is very helpful. But I want to buy another model... but not my size since... Will you have a new arrival? Is it possible to reserve or order them? Women's black leather ankle boots Sancho / Mayura "2258" 39 Best regards Karin
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Response from Cuirs Guignard
Hello, we have taken your message into account, we have launched the production of the black 2258 boots with our supplier several weeks ago, we should receive them soon. If you wish, we can take note of your order, call 05 46 41 43 99. Best regards ETS GUIGNARD
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Maria F.
Rating: 1 out of 5
I am sending you this evaluation, as requested on 06/12/2023, while I still have not received my package! Colissimo specifies that delivery was scheduled for 30/11/2023 but: "The delivery of your package is delayed. We apologize for this unforeseen event. We are doing everything possible to deliver you quickly."
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Response from Cuirs Guignard
Hello We have received your message and are checking your follow-up; indeed, the package is still being delivered. We have opened a claim with the post office, and we are looking into what is happening. We are currently experiencing delivery delays due to the holidays, more packages, and saturated pickup points... We are trying to do our best. Have a nice day
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Vg
Rating: 4 out of 5
Very good quality Fast shipping For me, the return period should be extended. 14 days is not enough. I had to have the Christmas gift tried on before the big day to make sure I wasn't mistaken
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Catherine G.
Rating: 4 out of 5
The gray lambskin leather jacket made in Spain, from the brand YKS leather, is of good quality. I am satisfied with my purchase.
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Yann L.
Rating: 4 out of 5
Jacket conforms to the presented model. Good quality. Never disappointed!
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M.luce
Rating: 4 out of 5
Extremely fast and serious service! The only downside is that you didn't have my size 3XL.
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Roger
Rating: 4 out of 5
Satisfied with my order, order well respected. Fast delivery. Highly recommend.
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Hibou
Rating: 4 out of 5
The delivery was fast, the jacket seems to be of good quality. I waterproofed the leather and the hood, no issues with the rain. I leave for work at 3am by bike for the cold, no issues either. I am very satisfied with my purchase. For the negative points I would say: 1. The leather seems a bit thin compared to my old jacket 2. The inner pockets are not deep enough for my taste (they don't close with a phone inside) 3. It's a size L but personally I find it more like a size M, my old size L jacket is much wider and I can wear something thick underneath, with this one it's not the case. For the positive points: 1. The seams seem very sturdy 2. The coat remains light (I prefer heavier ones but a light jacket is nice) 3. Really warm 4. The hood is deep and really protects well from the rain and wind 5. The zippers for closing the pockets (with a small leather band so you don't scratch your cold hands on the icy metal) 6. Deep pockets on the chest 7. The price! The coat has a really nice price considering the quality (now let's see over time)
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Martial L.
Rating: 4 out of 5
Hello, I ordered a leather backpack "zeffy" from "cuirs-Guignard! I received the model from the photo on the site but a "VERA PELLE" "MORA" - Genuine Italian luxury leather bag made in Italy. I thought I was buying French and I received Italian, while nothing on the site specifies it. On the contrary, everything suggests that this bag is made by Guignard. I am a bit disappointed on this point even if the bag is superb! It would be good to specify it on your site. Best regards.
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Client
Rating: 4 out of 5
Of course, it is an online purchase and you cannot try it on. The order processing and shipping were efficient and quick. However, the product is too large and in my opinion does not correspond to the measurements given in the size chart. Way too big and return too complicated.
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Response from Cuirs Guignard
Hello, we have noted your message and are really sorry if the product does not suit you. Indeed, we indicate on this straight-cut sheepskin product that it runs large unlike many leather clothing products. For an exchange, nothing could be simpler, just inform us by email or phone, return the package by colissimo to the store, as soon as received, we validate your exchange request, refund, etc. Best regards.
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Florence
Rating: 4 out of 5
Very nice leather, I didn't give the maximum rating because I want to see how it holds up....
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Furtif
Rating: 4 out of 5
Very well informed by phone Perfect welcome Delivery on time Goods well packaged
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Francis S.
Rating: 4 out of 5
Hexagona leather pouch with good quality/price ratio. Very fast delivery.
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Xxx
Rating: 4 out of 5
The received products, handbag, wallet and purse are very well finished and very beautiful. I just regret the color of the bag, very beautiful (brown), but which does not match the photo on the internet (gray) that I would have preferred. This does not prevent me from recommending this company.
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Anglada C.
Rating: 4 out of 5
I recommend this site. I called to get information about the size to order, a charming person informed me. Fast shipping and my leather jacket is of very good quality
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Jeanne-Paule D.
Rating: 4 out of 5
A customer for several years, I buy two 501s every year without any problem, thank you
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Fernandez C.
Rating: 1 out of 5
I did not receive the package
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Response from Cuirs Guignard
Hello, we have received your review as well as your message. We have replied to your email. The package is available as you requested. The postal service is doing its job, it is currently at the post office (proof provided in your email). We remain at your disposal by email or phone. Best regards
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Saúl C.
Rating: 4 out of 5
Very fast delivery, careful package. Product conforms to the order. I recommend this seller.
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