Cuirs Guignard consistently delivers quickly and securely, with fast delivery and careful packaging that keeps products in excellent condition. Customers highlight high-quality items across categories, including leather jackets, boots, and handbags, praised for their fit, soft texture, and durable construction. The store provides attentive, personalized service over the phone, with knowledgeable guidance that helps customers choose the right sizes and products, enhancing the overall shopping experience. Overall, the shopping experience is described as reliable and satisfying, with consistent praise for professionalism and quality.
Good evening My collar was not handed over to you personally your book at Sonné at the door And asked I come down from the 8th floor to retrieve my collar And that usually other delivery people call on the intercom and come up and drop off the package to give them the code I am a very good customer with you but if this happens again I will go elsewhere thank you
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Response from Cuirs Guignard
Hello, We acknowledge your comment regarding the delivery of your package. All our packages are delivered by post in colissimo with signature upon receipt, as you have noticed on your previous orders. We are sorry if the delivery person did not want to go up the 8 floors to drop it off for you, we do not know how delivery people work in your area, the only thing requested is a hand delivery and you clearly indicate that the delivery person rang and asked you to come retrieve the package at the bottom of the building so for a hand delivery. We are truly sorry if the delivery did not fully satisfy you, have a good day. ETS GUIGNARD
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Richard D.
Rating: 4 out of 5
Good quality. Be careful size very (too) big. Too bad shipping is not included in the price of the item.
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De G.
Rating: 4 out of 5
Hello, Order delay and taking order super. My only concern is that I don't have the mannequin size and for size 64 the sleeves are really too long by 5 cm what to do today, artisans who take back leather, even in Annecy, are rare. But on your side, there aren't really any solutions. Quasimodo remains Quasimodo. Otherwise, nice garment. Best regards, Gilles
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Cliente
Rating: 4 out of 5
I received my package but ordered on August 13 and delivered on September 3! Otherwise, very good product.
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Jeanine
Rating: 4 out of 5
Very satisfied with the quality and service
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Cliente
Rating: 4 out of 5
Magnificent boots, but unfortunately impossible to wear. Quick refund.
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Madame B.
Rating: 4 out of 5
Happy with my purchase, compliant with my expectations, I can't wait to wear it.
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Thierry P.
Rating: 4 out of 5
Very nice quilted lamb leather jacket in blue. Magnificent jacket and very good quality leather. Small defect (scratch on one sleeve) but good product at less than 45%, it's really worth the cost.
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D B.
Rating: 4 out of 5
Correct delivery time, excellent responsiveness after I sent an email with a question, product that seems to be of good quality (leather bag). Site completely recommendable.
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Ahmed M.
Rating: 4 out of 5
Very good telephone rapport impeccable delivery and super product
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Pascale
Rating: 4 out of 5
Good quality items, the leather is supple and pleasant, fits well.
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Patrick R.
Rating: 4 out of 5
It is certainly not easy to order a leather jacket online, but that said, I had the option to exchange if I encountered a problem. I bought a lambskin down jacket, it is superb, no defects, at least not visible, and the size is very accurate. Moreover, the delivery was made within 3 days, which reflects the seriousness of this store and I thank them for it.
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Client F.
Rating: 4 out of 5
Good quality quick service a wide choice
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Pigeon
Rating: 1 out of 5
Very disappointed with my purchase, the standard sizes must be Korean, be careful the return is at your expense, choose at least two sizes up to avoid enriching the post office. I recommend buying in-store after trying on. I wear XL in jackets and t-shirts in all brands, to be my size I might have needed 3XL. I stop the costs, already for sale on Vinted
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Response from Cuirs Guignard
Hello, we are really sorry that the product does not fit in size despite your exchange. We are always available by phone or email to advise you on the choice of size using measurements. You requested a size XXL in exchange for the XL, this jacket fits snugly to the body but quite correctly we have been working with it for a while and are used to it in-store. If however, it does not suit you, do not hesitate to contact us for an exchange or a refund, we are really sorry. Best regards ETS GUIGNARD
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Pierre
Rating: 4 out of 5
I really like what I ordered, good quality. However, my package arrived in a
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Response from Cuirs Guignard
completely deformed by the journey, maybe you should put something inside the bag to prevent this from happening.
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Bovolin C.
Rating: 4 out of 5
Fast delivery. Quality product but smaller than expected, especially for the very tight opening of the bag.
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Sameh
Rating: 4 out of 5
Having ordered a jacket for the first time, I am very satisfied with the quality of it as well as the speed of delivery. The only downside: I find it a shame to have to pay for shipping costs (about twenty euros) for a jacket that already costs 300 euros. These shipping costs should, in my opinion, be waived for orders over a certain amount like all other online sales sites.
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Catherine J.
Rating: 4 out of 5
I recommend this site and am satisfied with my purchases. Too bad the delivery times are a bit long.
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Luigi C.
Rating: 4 out of 5
Satisfied with the purchase! The jacket corresponds to the description and photo, very fast shipping.
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Alban
Rating: 4 out of 5
A good range of choices, but despite providing measurements and choosing a size that normally fits, the jacket received was too small.
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M. T.
Rating: 4 out of 5
Hello, I am happy with the product, good size, I hope it will age well, thank you again
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Geraldine
Rating: 4 out of 5
For a first order, I am satisfied with your telephone reception, the handling of my order, and the product received. However, I lacked information on the delivery time.
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Jordan
Rating: 4 out of 5
Quality products, delivered on time. Nothing to say.
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Nad
Rating: 4 out of 5
I am satisfied with the product
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Kamel T.
Rating: 4 out of 5
Good experience fast delivery and good product best regards
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Cendrine L.
Rating: 4 out of 5
Delighted with my first experience Delivery in 48h. Product better than in the photo. Very good size. Stores and site to recommend.
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Rennais
Rating: 4 out of 5
Good responsiveness and quality products.
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Olive
Rating: 4 out of 5
The boots are perfect size, finish, nothing to say, now let's see over time and the delivery was perfect.
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Prettysoa
Rating: 4 out of 5
Fast delivery, promise kept. Package well protected. Quality order.
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Lorégnard J.
Rating: 4 out of 5
Ease of ordering and returns (although at the customer's expense) satisfactory. Quick refund.
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Cendrine L.
Rating: 4 out of 5
Hello. First order placed on 09.02 for a women's 3/4 leather coat, received on the 11th. This is unprecedented. Magnificent article, perfect size, for a price defying all competition. I highly recommend these stores and site.
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Arnaud L.
Rating: 4 out of 5
I am satisfied with the handling of my order, with the fast shipping. Only disappointed with the product which I find does not really correspond to the proposed photos in terms of color. I returned it at my expense for a refund and everything went well at that level.
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Customer
Rating: 4 out of 5
The bag is absolutely beautiful, great quality, colour, etc. However, shipping was not handled best - the courier left no note for me, that the parcel had arrived. I had to find my order myself, which required a number of emails and phone calls to clear things out. I strongly recommend changing the shipping company in Poland, because you use probably the worst one (not my first bad experience with them).
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Client
Rating: 4 out of 5
Magnificent product corresponds to my desire. However, the return period of 14 days is a bit short because I ordered for Valentine's Day so I won't be on time by February 14 if the gift does not meet my friend's needs but I am reassured seeing the product. But if one day I have a doubt about an item, knowing that the return period is short, I might hesitate... in any case, beautiful, sober, classy item, perfect!
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Franck
Rating: 4 out of 5
Very happy with my order, just the color on the site not very true to reality. Order received quickly at the relay point, jacket of good quality, it fits just a bit large compared to my usual jackets.
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Philippe C.
Rating: 4 out of 5
Very good respect for deadlines, product quality
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Client G.
Rating: 4 out of 5
Satisfied with this purchase, the leather is soft and of good quality. The jacket is pleasant to wear. I don't give 5 stars because at this price, delivery should be free.
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Clientcalafiore
Rating: 4 out of 5
Quick response, thank you.
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Marigolpacomsa C.
Rating: 1 out of 5
The stitching on the bottom of the bag is not very well done and there are also two scratches on that same side. My strap is missing a piece of leather and the buckles are already a bit oxidized. I am disappointed for the price, I expected a higher quality. I gave one star for the softness of the leather.
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Response from Cuirs Guignard
Hello, We are really sorry if there are indeed so many issues with the bag, this is not normal. We will send you a return label to your email and proceed with an exchange, our apologies. Best regards, ETS GUIGNARD.
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M. G.
Rating: 4 out of 5
The processing of my order was done quickly and I received it before Christmas. However, the size I ordered was not the right one and I had to pay the shipping costs to make the return.
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