Cuirs Guignard consistently delivers quickly and securely, with fast delivery and careful packaging that keeps products in excellent condition. Customers highlight high-quality items across categories, including leather jackets, boots, and handbags, praised for their fit, soft texture, and durable construction. The store provides attentive, personalized service over the phone, with knowledgeable guidance that helps customers choose the right sizes and products, enhancing the overall shopping experience. Overall, the shopping experience is described as reliable and satisfying, with consistent praise for professionalism and quality.
Received on time, very nice cowboy boots but unfortunately impossible to put on! Shaft too narrow after a cordial phone conversation, an exchange for another model was agreed. Attentive and customer service representative.
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Ollivier P.
Rating: 4 out of 5
Very good product. One problem is that the main zipper pops open. I won't return the jacket because I rarely have the chance to close it. That's why I only give four stars. Otherwise, the jacket is very beautiful, and I would have given five stars without this annoying defect.
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Response from Cuirs Guignard
Hello, We acknowledge your message and are truly sorry for this little inconvenience and you should not stay like this, we will send you a return label via email and proceed with the zipper replacement, thank you. ETS GUIGNARD
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Client
Rating: 4 out of 5
Order as described and delivered quickly. No complaints.
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Herrenvolk14 H.
Rating: 4 out of 5
So first time I ordered a coat for my wife on this site, 490 euros including shipping and surprisingly surprised by the quality of it. There are a few stains if we can call it that near the pockets and a button but nothing disturbing and especially for real leather which as we know is 'imperfect'. Don't hesitate to treat yourself even for the size, it's custom-made for my wife.
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Client
Rating: 4 out of 5
I made a mistake on my size, so I am simply exchanging it because the product is impeccable.
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Libbrecht J.
Rating: 2 out of 5
Hello, the back is not in one piece, the color and appearance do not exactly match, the touch of the skin is greasy. Best regards, Jean.
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Response from Cuirs Guignard
Hello, We acknowledge your feedback on the received jacket, you note that the back is not in one piece, indeed in leather it is really very rare and it was visible in the product presentation photos. It is a vintage look pig leather jacket, we are sorry that the product does not suit you, in this case, do not hesitate to return the product for a refund. Best regards, ETS GUIGNARD
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Vince
Rating: 4 out of 5
Small issue with the size of the jacket so big disappointment, but customer service is attentive, nothing to complain about unfortunately no larger size available so immediate refund very good nice company
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Gilbert
Rating: 4 out of 5
Size error on a model purchased on the site. Return to the store and full refund within 48 hours. Perfectly professional. Trusted establishment
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Client
Rating: 4 out of 5
Very beautiful bag but after a week I lost a small barrette with its screw that held the loop of a handle!!! Luckily it fell to the bottom of the bag otherwise ....?????
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Client
Rating: 4 out of 5
Beautiful ankle boots, with a more pointed toe and a beveled heel it would be even better. Satisfied overall. JPC
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Marlier C.
Rating: 3 out of 5
Too bad the delivery is so long otherwise a lot of leather choices
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F-X J.
Rating: 4 out of 5
Very practical website, the leathers are very beautiful, very short shipping times. Only downside: the packaging (jacket in a plastic bag inside a box) does not protect enough from bumps or punctures during transport.
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Tan T.
Rating: 4 out of 5
Ordered a leather jacket on the last day of the sale (03/02) at a competitive price, the jacket arrived at home on 03/06, in a large box with a good-sized hanger, nothing to say everything is as ordered, the next leather will probably be from Guignard!
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Michel
Rating: 4 out of 5
Good quality item. Corresponds perfectly to the announcement.
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Hervé S.
Rating: 3 out of 5
Jacket darker than the photo on the site. Good quality price ratio. Good quality leather. Down comes out of the lining. To see with time.
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Mme B.
Rating: 4 out of 5
Nice item, this good quality skirt suits me perfectly. Fast shipping is a plus. I recommend this company.
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Client
Rating: 4 out of 5
Fast delivery, good quality
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Client D.
Rating: 4 out of 5
Impeccable. Close to the body.
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Cecile
Rating: 4 out of 5
Aviator jacket Very beautiful and good quality (leather and shape) conforms to the photos and description Fast delivery Thank you
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Mme B.
Rating: 4 out of 5
Beautiful leather pants, corresponds to the photos. Reactive and commercial team. Well done. I recommend.
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Client
Rating: 4 out of 5
Hello, very good product I recommend this store
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Client
Rating: 2 out of 5
Upon opening the package strange no labels on the jacket and when looking closer some marks on the leather of the sleeves has it already been worn? The return being at my expense and the superficial marks we will stay like this but bad experience.
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Response from Cuirs Guignard
Hello sir, we have received your feedback. The model ordered is from the brand Daytona as stated on our site. After, it is a vintage leather so it is possible that it is marked by skin imperfections (hence the proof of the authenticity of the leather and not synthetic). We can send you a return slip to be refunded if you notice an imperfection or dissatisfaction on your part. We remain of course attentive to our customers in case of issues or others at the following phone number 05.49.81.46.94 (Mauléon store or by email ([email protected]). Wishing you a good reception. Best regards.
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Blanchard
Rating: 4 out of 5
Fast shipping, product conforms to the description, too bad the shipping costs are not included, like many other sites, otherwise satisfied!
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Client
Rating: 3 out of 5
Down jacket at 330 euros received in 7 days but a bit tight with 1 sweater.. so returned and return costs at the customer's expense. That's 9.3 euros.. too bad at this price that the costs are not covered..
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Cayuela
Rating: 4 out of 5
NO COMPLAINT JUST A SHAME THAT MY SIZE WAS NO LONGER AVAILABLE. IMPECCABLE RETURN SERVICE. I THINK I WILL ORDER AGAIN
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Fournier M.
Rating: 4 out of 5
Satisfied with the quality of the leather, only one complaint, it really runs small
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Client
Rating: 4 out of 5
Quality leathers and fast shipping. I recommend
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Client
Rating: 4 out of 5
I ordered a fitted brown jacket, simple cut, what I was looking for. Quality of the leather, matching what I expected, the size too. However, the color of the leather is darker than in the photo... I am very satisfied overall. The shipping is fast and done carefully: the leather is in a bag, then in a box, the hanger is offered and handed over against signature. ???? I recommend.
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Demange
Rating: 4 out of 5
I made a return for a size issue and I did not receive the same jacket in return. Too bad
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Client
Rating: 3 out of 5
Satisfied with the purchases made without being able to examine one of my last 2 purchases separated by your care for delivery, as it did not arrive at the delivery address given for this last order. Ordering in the same cart and paying together. Causing a problem to retrieve it. Dissatisfaction for having placed other orders, doubt about the delivery
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Response from Cuirs Guignard
Hello madam, we sent the order to the address indicated on the invoice (delivery address). No information was specified to us for a change of address. We are sorry for this incident and we will make sure to pay attention and follow your instructions for the next order. You can contact us by email or at the Mauleon store at 05.49.81.46.94. Best regards.
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Client
Rating: 4 out of 5
Nothing to say, very nice jacket
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Claire
Rating: 4 out of 5
I received a very nice leather jacket, of very good quality. It is a reliable site with good order tracking and fast shipping. The only small downside is the shipping costs. It is a shame that the shipping costs are so high (12 euros..) and at the buyer's expense when buying a jacket over 180 euros.. On many sites, shipping costs are free from a certain amount.
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Demange
Rating: 4 out of 5
I made a return on a size, I am waiting for the package again.
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Client(E)
Rating: 4 out of 5
the only downside was that it was a gift and the invoice was included in the package
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Bodil
Rating: 4 out of 5
A very efficient service (fast and careful shipping) and quality products
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Client
Rating: 4 out of 5
Too bad the return is at our expense especially when we order something else!
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Gaelle
Rating: 4 out of 5
Very nice cut of leather jacket. Very elegant. But size very small. Size 40 seems to me to be size 38.
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Client
Rating: 4 out of 5
Hello. Very happy with my purchase. The quality of the items is there. Just a small downside for the delivery. The post did not meet expectations as usual. Thank you for your telephone welcome, and for the quality of the information provided. For a future need, I will come back to you. Best regards.
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Laurent A.
Rating: 4 out of 5
Product corresponds well to the photo presentation. Well-adjusted size. Delivery time and method impeccable.
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Client
Rating: 4 out of 5
We are very satisfied with the quality and choice both on the website and in-store with affordable prices!
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