Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
The customer service provides very good information regarding the jackets, size, cut, etc. However, a small regret regarding the package, no cover or hanger for the leather.
Translated reviews
C
Client
Rating: 4 out of 5
the color is not the one I ordered error in shipping but the jacket is very good anyway and of good quality
Translated reviews
J
Jean-paul
Rating: 3 out of 5
Leather garment ordered in black and delivered with an invoice clearly stating a black garment except that inside the package is a brown garment. Too lazy to return everything and the garment is nice also in brown but lacks seriousness in the packaging service.
Translated reviews
Response from Cuirs Guignard
Hello, You indeed contacted us on this point and we did make a mistake during shipping and we are really sorry. We sent you a Colissimo label for the return at our expense because of course it is our fault. We have blocked the black garment pending your return. Best regards ETS GUIGNARD
F
Fred K.
Rating: 4 out of 5
The shopping experience is transparant and efficient. The delivery is on time.
C
Client M.
Rating: 4 out of 5
Hello. Very nice jacket, good quality leather, the size fits me very well, but you did not take into account the length of the sleeves, I mentioned it in the order. But the jacket is of good quality, beautiful interior and exterior finishes, and at a very reasonable price. Thank you, and have a nice day. Michel Vermorel.
Translated reviews
S
Sophie
Rating: 3 out of 5
No precision in the order if the item is available or not. Item not received, I cannot judge the product.
Translated reviews
Response from Cuirs Guignard
Hello, You ordered a pair of boots on 22/11, the order was shipped on 27/11. You were informed of the shipment by email with the colissimo link to track your delivery, it is stated in the tracking that your package should be delivered to you today. Best regards, ETS GUIGNARD.
L
Le C.
Rating: 4 out of 5
Purchase of 2 pants and a leather vest, very nice quality, great trust in the Guignard brand, pleasant and competent staff
Translated reviews
A
anonyme
Rating: 3 out of 5
The delivery time was not respected, forcing a person to stay on site for a day unnecessarily, the package announced for 23/11 was delivered on 24/11 and, cherry on the cake, the confidential code was not requested for the package delivery.... too bad to secure deliveries without going all the way. This certainly does not call into question the quality of the product.
Translated reviews
C
Client
Rating: 4 out of 5
Excellent quality products delivered quickly.
Translated reviews
M
Mme G.
Rating: 4 out of 5
Regarding the delivery, no problem. However, there is a defect, the lid is not straight. Disappointing to offer a gift like that! ETS Guignard was very responsive (within the hour that followed), I am returning the pouch which they will replace.
Translated reviews
Response from Cuirs Guignard
Hello, we just received your email and have just replied to it. We have sent you a return label for the return at our expense and we will send you a new one. Or if you prefer to keep it as it is, as a courtesy, a discount will be granted to you. Best regards, ETS GUIGNARD
L
Lorant
Rating: 4 out of 5
Ease of ordering, ease of payment, order received perfectly on time. In short. Perfect
Translated reviews
C
Client
Rating: 4 out of 5
very nice quality of clothing, delivery faster than expected, I recommend this brand
Translated reviews
C
Client
Rating: 4 out of 5
No issues. Item not conforming to my expectations, returned, and refunded within the week. However, a downside on the return shipping costs which are our responsibility: 13.75 euros for the colissimo
Translated reviews
C
Clientdumont
Rating: 4 out of 5
Very high responsiveness for delivery, very nice product, too bad it had several defects, white stains inside, sleeve unstitched
Translated reviews
G
GIORGIO V.
Rating: 4 out of 5
Good cut, and excellent workmanship. I suggest adopting a zipper that works in both directions, and to increase the automatic buttons. Thank you!
Translated reviews
H
henri-francis D.
Rating: 4 out of 5
Very nice jacket
Translated reviews
C
Clientvimond
Rating: 4 out of 5
This is my second purchase with you very happy with the product corresponding to my expectations see you soon best regards
Translated reviews
C
Client
Rating: 4 out of 5
Package received quickly, corresponding bag except for the color, ordered in brown, received in black!
Translated reviews
C
Client
Rating: 3 out of 5
Very happy with my purchases like 4 years ago but very disappointed with the delivery time: Order on November 4 and delivered on the 17th.
Translated reviews
O
Olivier
Rating: 4 out of 5
Good reception of the jacket to give to my wife. Good quality leather jacket. Thank you Guignard.
Translated reviews
C
Client
Rating: 4 out of 5
I had a handbag sent to my mother. I am happy that she finds it very beautiful, however I regret that she received the invoice in the package.... it was a gift. I had taken care to indicate my own address as the billing address.
Translated reviews
C
Client
Rating: 4 out of 5
well-packaged package, item in line with my expectations
Translated reviews
G
GOUROT
Rating: 4 out of 5
Unless I am mistaken, there is no size guide for shoes on your site. I had to do some research on the brand's merchant site offering the same product with a precise size guide. Therefore, you will need to do the same to help your customers in their search!
Translated reviews
C
Client
Rating: 2 out of 5
Disappointed with my purchase which I returned. I had ordered a red leather jacket. I received a burgundy leather jacket and not red, and moreover the leather was not of good quality.
Translated reviews
Response from Cuirs Guignard
Hello, We are really sorry, the product did not suit you in color and quality. It is the jacket ref 63779 red from Oakwood, which is indeed red but not as bright as in the photo on the site. As for the quality, it is lamb leather, quite light, of good hold, but in a pistol finish maybe that is what you like less, but at this price... We received your package today and proceed to cancel your order and refund to your bank account. Best regards, ETS GUIGNARD
N
nadine G.
Rating: 4 out of 5
Very good item as described
Translated reviews
A
AVISSE N.
Rating: 4 out of 5
Madam, Sir, I was just delivered this morning I understand the delay is not your fault. I am satisfied with your shipment. Very neat item. Thank you.
Translated reviews
Response from Cuirs Guignard
Hello, We are really sorry that the delivery is so long, your package was deposited at the post office on 10/11. It is stated on the tracking that the package was to be delivered on Friday but that was not the case, then on Saturday access to the delivery address was impossible, you were informed by email of this issue on Saturday 14/11. We hope that your package will finally be delivered to you today and we are sorry for this involuntary inconvenience on our part. Best regards, ETS GUIGNARD
B
BRICE
Rating: 4 out of 5
Good product, loyal customer, fast delivery
Translated reviews
F
Franck F.
Rating: 4 out of 5
Small issue upon receipt, but quickly handled by customer service, while everything went perfectly for the order. We know well the quality of this seller, especially if we have the chance to go to the shop in La Rochelle where the seller on the upper floor is particularly professional and cheerful with a very wide choice.
Translated reviews
C
Client
Rating: 4 out of 5
I ordered a leather that was not at all up to my expectations, I was surprised by the quality of the lamb leather which really felt plastic, as for the synthetic fur I didn't like it either but I didn't know, sheep wool would have been good. However, the customer service seems very efficient and simple, I returned the package on 12/11 and I am waiting for the refund, it was simple.
Translated reviews
C
Client
Rating: 4 out of 5
Very happy with my order, good quality and fast delivery.
Translated reviews
C
Client
Rating: 4 out of 5
Very satisfied!
Translated reviews
C
Client
Rating: 4 out of 5
Beautiful product corresponding to the announcement, reliable and fast delivery... nothing to complain about.
Translated reviews
C
Client
Rating: 4 out of 5
Item conforms to my order and fast delivery time
Translated reviews
C
Client
Rating: 4 out of 5
Good product, fits well, conforms to the photo
Translated reviews
C
Céline C.
Rating: 4 out of 5
I am delighted with the jacket ordered. Hyper fast delivery, well-packaged product. The product matches the advertisement, fits correctly, good quality,... A downside is that the label inside specifying the composition, place of manufacture,... was removed. And a small sheet with care instructions would be a plus.
Translated reviews
M
Milleville
Rating: 4 out of 5
Haven't worn the jacket yet! Fast shipping and meets my expectations.
Translated reviews
C
caroline
Rating: 4 out of 5
The model is faithful to the visual on the site. I am satisfied with this purchase, moreover delivered quickly.
Translated reviews
S
SCHAFER
Rating: 4 out of 5
No particular problem with the order or the receipt of the merchandise, which seems to be of good quality. Now let's see about the duration.
Translated reviews
A
Axel D.
Rating: 4 out of 5
Good quality leather boots. But a small flaw: the leather collar at the top of the shaft is simply sewn and irritates the skin or wears out the socks: I had to glue it. Moreover, it's a pity that you don't make identical boots, but without the ankle buckle (too "biker" for my taste) and with a lining.
Translated reviews
M
Marquezy L.
Rating: 4 out of 5
Serious service, I would like to exchange my item, I am waiting for your response. Best regards.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 