Customer reviews of Cuirs Guignard

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 285 published reviews

Summary of reviews

Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.

Reviews 2, 3 and 4 stars

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K
KATIA
Rating: 4 out of 5
Fast delivery. Good quality leather. I will recommend
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Christian B.
Rating: 4 out of 5
good product, beautiful quality, no surprises. Delivery 2/3 days longer than expected.
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JEAN B.
Rating: 4 out of 5
Very good site with very good customer follow-up. To recommend.
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Client
Rating: 4 out of 5
Address problem but very responsive customer service. Delivery without issues and very fast. My only reservation comes from the fact that my shoes which were not soled (Sendra, so brand habit to prove "all leather") were not accompanied by recommendations on this subject. It wasn't my first pair, but I think of those who won't expect it or who more foolishly will wear their shoes in that state. A big waste in perspective... In short, a little note of advice for maintenance, both short and long term, doesn't seem superfluous to me.
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Client
Rating: 4 out of 5
Very satisfied with the merchandise, everything corresponds, the staff is very attentive to customers.
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Client
Rating: 4 out of 5
fast delivery, good handling of the order, but the product does not meet my expectations.
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Client
Rating: 4 out of 5
Not very clear about delivery times, but quality product.
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Michèle
Rating: 3 out of 5
Good contact, with exchange of information. Unfortunately, in the photo, the jacket did not appear with a "worn" look that I do not like. I am returning the jacket for this reason and because the size is too tight. I hope the new one I chose will satisfy me to the maximum!
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Un C.
Rating: 3 out of 5
I received the jacket in record time. However, it is too small for me. I followed the advice of Cuirs Guignard who told me to choose size L. I am very disappointed.
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Response from Cuirs Guignard
Hello, We advise you to contact us by phone to discuss the exchange procedures together. We will cover the return shipping costs since it was a wrong size choice on our part. See you soon, Les Cuirs Guignard
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Danielle
Rating: 2 out of 5
The appearance of the jacket is okay. However, I expected a real tailored perfecto in thick leather. The thin layer of leather sewn onto a quilted lining, for me, is not a Perfecto. I ride a motorcycle, so it won't last long. However, I stand by my purchase that I made online....
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Response from Cuirs Guignard
Hello, Indeed as indicated on the product sheet of our website it is a Schott perfecto in lamb leather, so fine and supple leather. This jacket is unfortunately not intended for motorcycle riding. See you soon, Les Cuirs Guignard
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Client
Rating: 4 out of 5
I ordered a product that ultimately did not fit me. The return and refund went well. The shipping costs are still high.
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Jack
Rating: 4 out of 5
Very nice jacket, delivered on time, I recommend Cuirs Guignard.
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Client
Rating: 4 out of 5
received package very quickly, conforms to the photo, size very good... however, a few scratches on the leather that I noticed later, unfortunate considering the prices... otherwise I recommend.
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Roy N.
Rating: 4 out of 5
Very satisfied with my order delivered in very good packaging and on time
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MR P.
Rating: 4 out of 5
for a second order after a difficult start online, then very well passed, deadlines and quality are there
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rodrigues S.
Rating: 4 out of 5
a fast shipment and perfect quality. just a high price.
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Client
Rating: 4 out of 5
fast and not disappointed
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Client D.
Rating: 4 out of 5
Order and delivery without any issues. A few small traces of glue or varnish on the back. Following my call, the Guignard house retrieved the jacket (return costs at their expense) and returned it to me a few days later cleaned. I rarely leave a review after an online order but here... really delighted with the service and I am quite demanding.
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Emilie G.
Rating: 4 out of 5
Leather with some defects and some stains. Otherwise well fitted
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Lily R.
Rating: 4 out of 5
Quick response to our questions as well as very careful sending of our item. I recommend.
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Philou
Rating: 4 out of 5
Happy with my new leather, I pass the address to my friends, only regret, ad 'free shipping not applied, but no regrets'.
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Perret
Rating: 4 out of 5
Had problems choosing the size of my garment, I am now satisfied.
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Sandrine
Rating: 4 out of 5
Good delivery time but unfortunately I had to return the package because there was a defect and it was too big. Very pleasant phone contact! I am waiting for the return.
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M. J.
Rating: 4 out of 5
Product completely compliant in quality and price, ultra-fast delivery.
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Ronan L.
Rating: 3 out of 5
The customer is not informed about the progress of their order on their account... this is a weak point... Package not received yet.
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Aina
Rating: 4 out of 5
First order, I really like the jacket (quality, leather, finish, price) and especially the ease of payment. Thank you.
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Provis
Rating: 4 out of 5
Very nice 3/4 beautiful material but my size L was no longer available, I still took XL because I liked the product a lot and it is almost just at the shoulders so no sweater underneath, but since it is very warm...
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Axel C.
Rating: 4 out of 5
Very nice coat, thick and warm, the Schott quality is there. Size is indeed quite large, fortunately very good advice via social media for size choice. Just a slight delay of a week to be noted regarding the shipment of the package but nothing too bad, communication was very well assured.
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Joel
Rating: 2 out of 5
The same jacket 80€ cheaper with free shipping at Cuir City (249€ against 329+12 !!!!
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Response from Cuirs Guignard
Hello, During the sales period, each merchant applies the discounts they wish based on their stock and commercial policy. Moreover, the item ordered on our site is a model from our brand Cuirs Guignard (difficult to compare if it is indeed the same model). If the item ordered on our site does not meet your expectations, we can certainly issue a refund for your order. We are at your disposal at 05 49 81 46 94. The Cuirs Guignard team
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Laurence
Rating: 4 out of 5
The 2 Schott purchases made are more than satisfactory. Indicating your measurements for the exact size, the option to pay in installments, and a quick receipt of the items. Great!
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Fleurent
Rating: 4 out of 5
Fast shipping and super jacket
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NB31
Rating: 4 out of 5
First purchase on this site, no payment issues proposed in 3 installments, which I used, only downside, I requested a delivery to a post office pickup point and they sent it to my personal address. If I chose a parcel pickup point, it’s because I am not home during the day. So I had to wait until Saturday to go to the post office.
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sof82
Rating: 2 out of 5
Size much too large M (corresponds to an L -XL) leather much too thin (whereas this was sent for a semi-rigid leather) return at our expense by tracked mail with value so 15 euros disappointed
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Response from Cuirs Guignard
Hello, Our customer service is at your disposal to make an exchange or refund for your item. Regarding the size, we are surprised by your comment as we generally do not size too large, the best way being to call us at 05 49 81 46 94 so that our team can advise you best based on your measurements. See you soon The Cuirs Guignard team
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PC
Rating: 3 out of 5
very fast delivery...but no warranty on the product!
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Client P.
Rating: 4 out of 5
I am very happy
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Lejay
Rating: 4 out of 5
Satisfied with customer service but disappointed with the product due to sizing issues, so returned at my expense.
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Christiaen
Rating: 4 out of 5
Great shipping speed. Unfortunately, the product received lacked a description online, so I was a bit disappointed...
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patrick R.
Rating: 4 out of 5
No problems with delivery or product quality, the only downside is the shipping cost, which should be free for products at this price.
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GL H.
Rating: 4 out of 5
Order placed on the site without any particular difficulties, very short delivery time, no problems to report. The vest received completely meets my expectations.
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Client L.
Rating: 4 out of 5
I ordered a jacket, it fits perfectly when I got home
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