Customer reviews of Cuirs Guignard

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 285 published reviews

Summary of reviews

Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.

Reviews 2, 4 and 5 stars

Reset filters
L
laurent S.
Rating: 5 out of 5
Very good Nothing to report
Translated reviews
M
Micha
Rating: 4 out of 5
The transaction was processed very quickly and courteously. The refund for the second vest was made immediately. The products perfectly match my expectations in terms of appearance and quality. However, a question regarding custom orders unfortunately did not receive a satisfactory response. I will therefore have to contact customer service again.
Translated reviews
C
Corine
Rating: 4 out of 5
Mixed feelings about the beige women's sheep net. Ordered in size 38 (my usual size) I found it too big. I did not return it, my mistake, I don't think it's too late since I removed the tag. I still find it pretty but I won't wear it because it's really too loose even with a thick sweater underneath. Conclusion for customers: do not hesitate to return what does not suit you, especially since the after-sales service is very responsive and attentive.
Translated reviews
D
DESCAMPS G.
Rating: 5 out of 5
I just received Mayura cowboy boots today. The announced deadline was respected. The quality is present. Now I just need to 'stretch' them a bit. Another positive point: the care and seriousness given to the packaging and I also thank the service that takes pride in this work.
Translated reviews
A
Adrien
Rating: 5 out of 5
Staff available, with good advice
Translated reviews
L
Lydie I.
Rating: 5 out of 5
Very beautiful product in accordance with the description. Perfect communication, careful shipping
Translated reviews
G
Gérard J.
Rating: 5 out of 5
We ordered from Cuirs Guignard after asking for information about the size to choose! Very quick responses - smooth exchange and perfect advice - the item is superb and seems to be of good quality. Careful and fast delivery - don't hesitate!
Translated reviews
M
Morel B.
Rating: 5 out of 5
Responsiveness, product conforms to our expectations, very good value for money
Translated reviews
M
mustapha D.
Rating: 5 out of 5
Hello, concretely I will be brief but precise they are top notch, order received corresponds totally to what was advertised, a quality jacket from Marc is really inexpensive to recommend. Thank you
Translated reviews
M
Mme W.
Rating: 5 out of 5
Good experience, very fast shipping! Perfect
Translated reviews
D
Dominique
Rating: 5 out of 5
A store where you find a lot of choice, quality, skills, and an ultra-efficient customer service! Highly recommend without hesitation!
Translated reviews
D
Daniel D.
Rating: 5 out of 5
I have been a customer for a few years and always very satisfied with the jackets purchased, so for this handbag it's the same, very good quality, but since I haven't given it yet I can't say more :)
Translated reviews
F
Floridugué
Rating: 5 out of 5
Very beautiful quality
Translated reviews
G
Gisèle
Rating: 5 out of 5
Very fast delivery and impeccable product. The person on the phone gave good advice and was very nice, thank you.
Translated reviews
C
cliente
Rating: 5 out of 5
Product conforms and quick processing of the order
Translated reviews
N
Nouveau C.
Rating: 5 out of 5
Product conforms and of quality. The exchange for a larger size was resolved in less than a week. Good responsiveness. Great!
Translated reviews
M
Mr C.
Rating: 2 out of 5
I was looking forward to receiving my pair of cowboy boots, but the experience turned into deep disappointment as soon as I opened the box. I noticed a blatant manufacturing defect on the leather (deep mark). For a supplier of your renown, which positions itself in a high-end segment, this is simply unacceptable. When investing a significant amount in shoes of this type, one is entitled to expect: A rigorous quality control before shipment, which clearly was lacking here. A first choice leather, free from any structural imperfection. A finish that matches the displayed selling price. Receiving a defective product from a renowned brand is one thing, but that it passes through the cracks of your quality service is very worrying for your brand's image. A loyal customer should not have to suffer the consequences of a lack of internal rigor.
Translated reviews
Response from Cuirs Guignard
Hello Sir, We have received your review. We are surprised that you did not reach out sooner, indeed you retrieved your boots on 04/12/2025 and we are on the 18!!!!??? You could have contacted us by phone or email so that we could be aware of the issue encountered. Please note that the model '218' is made of aged cowhide leather and has a waxy matte appearance which gives it a marbled, aged look that highlights the imperfections of the skin. This is your first order with us and we are sorry that the model does not suit you. We reiterate that if there was indeed an issue from the start, one does not wait 14 days to report a problem..... We can offer you a refund as soon as the boots are returned by mail if the boots are indeed new and unworn. Best regards
V
Vincent
Rating: 5 out of 5
I wanted to acquire a pair of low cowboy boots in blue cowhide leather because I wanted it to match my jeans. It's done! Plus, I am passionate about cowboy boots, how can one resist such noble products as leather.
Translated reviews
K
Killian P.
Rating: 5 out of 5
Good quality leather, ordered online, arrives very quickly. I didn't know my size, so I then went to the store (In Mauléon), the staff there perfectly advised me and were very friendly.
Translated reviews
M
Marie-Laure M.
Rating: 5 out of 5
Very well advised by the Guignard house, very friendly. Order arrived very quickly, delighted with the product, very high quality.
Translated reviews
C
coquelin
Rating: 5 out of 5
As usual, Guignard leathers are of excellent quality, the shipping is quite fast and the packaging is careful.
Translated reviews
C
C. M.
Rating: 5 out of 5
The product is true to what was ordered and the delivery was made on time.
Translated reviews
S
Seb N.
Rating: 5 out of 5
Impeccable! Very good advice and quality boots received quickly.
Translated reviews
G
Giumentaro A.
Rating: 5 out of 5
This is the second purchase I make on this site, I can only say that speed, precision, and kindness are their strengths, you can't expect more, very satisfied, I highly recommend shopping, there is only the embarrassment of choice ??Thank you.
Translated reviews
M
Mic M.
Rating: 5 out of 5
Very well advised for a first purchase. The follow-up and packaging are of quality. Thank you for this magnificent jacket which is also of very good workmanship. See you soon for a new experience. Best regards.
Translated reviews
E
EXPERT.COM
Rating: 5 out of 5
Everything is perfect Nothing to say
Translated reviews
C
cliente
Rating: 5 out of 5
Package received very quickly, very good quality of the jacket.
Translated reviews
C
cliente
Rating: 5 out of 5
Beautiful merchandise Quality
Translated reviews
F
Florence L.
Rating: 5 out of 5
Leather clothing of very good quality, and top customer service! Bravo!
Translated reviews
N
Niko
Rating: 5 out of 5
Very good experience with friendly and serious people, with whom it is possible to discuss. And very good quality of the purchased product, arrived very quickly, and in very good condition. Thank you very much, and see you soon.
Translated reviews
C
Chris
Rating: 5 out of 5
Order received damaged, top responsiveness of customer service and exchange without issues, I recommend.
Translated reviews
Z
Zeus
Rating: 5 out of 5
Fast and impeccable delivery, the boots are comfortable and true to the photo.
Translated reviews
C
Cristelle
Rating: 5 out of 5
Superb Schott jacket, lovely team and good advice, I highly recommend.
Translated reviews
E
Evelyne M.
Rating: 5 out of 5
First very positive experience that allowed me to discover the excellent quality of the products, the finish. However, due to an unsuitable cut, I had to return the item. As soon as it was received, the refund was made.
Translated reviews
C
client
Rating: 4 out of 5
Fast delivery, product conforms.
Translated reviews
M
Mario M.
Rating: 5 out of 5
Very beautiful qualities super !!!!!!!
Translated reviews
C
client
Rating: 4 out of 5
Satisfied with my purchase?: package true to the model, beautiful quality leather and fast shipping. I highly recommend this store?! Only small downside, customs taxes to Reunion ... but that does not depend on you.
Translated reviews
M
Mickael
Rating: 5 out of 5
Excellent product, already 2 orders and always satisfied.
Translated reviews
A
Anne L.
Rating: 5 out of 5
Very happy with my purchase, fast shipping and good quality of the jacket.
Translated reviews
C
Caroline F.
Rating: 5 out of 5
Product of very good quality, the shipment is very fast, we had to return the boots for a larger size, the return of the new pair was very quick. I recommend+++
Translated reviews