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C
Rating: 4 out of 5
High-quality products and serious service. Delivery was tracked and fast. I am very satisfied.
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Customer reviews of Cuirs Guignard
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 285 published reviews
Summary of reviews
Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
Reviews 2 and 4 stars
Reset filtersC
Rating: 4 out of 5
Good service
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N
Rating: 4 out of 5
Huge selection, reasonable prices, perfect shipping. Just, on the boots, the heel is glued, not the rest. If I want it to last, I have to go to the cobbler. Too bad.
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O
Rating: 4 out of 5
Very good product. One problem is that the main zipper pops open. I won't return the jacket because I rarely have the chance to close it. That's why I only give four stars. Otherwise, the jacket is very beautiful, and I would have given five stars without this annoying defect.
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Response from Cuirs Guignard
Hello, We acknowledge your message and are truly sorry for this little inconvenience and you should not stay like this, we will send you a return label via email and proceed with the zipper replacement, thank you. ETS GUIGNARD
C
Rating: 4 out of 5
Order as described and delivered quickly. No complaints.
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H
Rating: 4 out of 5
So first time I ordered a coat for my wife on this site, 490 euros including shipping and surprisingly surprised by the quality of it. There are a few stains if we can call it that near the pockets and a button but nothing disturbing and especially for real leather which as we know is 'imperfect'. Don't hesitate to treat yourself even for the size, it's custom-made for my wife.
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C
Rating: 4 out of 5
I made a mistake on my size, so I am simply exchanging it because the product is impeccable.
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L
Rating: 2 out of 5
Hello, the back is not in one piece, the color and appearance do not exactly match, the touch of the skin is greasy. Best regards, Jean.
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Response from Cuirs Guignard
Hello, We acknowledge your feedback on the received jacket, you note that the back is not in one piece, indeed in leather it is really very rare and it was visible in the product presentation photos. It is a vintage look pig leather jacket, we are sorry that the product does not suit you, in this case, do not hesitate to return the product for a refund. Best regards, ETS GUIGNARD
V
Rating: 4 out of 5
Small issue with the size of the jacket so big disappointment, but customer service is attentive, nothing to complain about unfortunately no larger size available so immediate refund very good nice company
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G
Rating: 4 out of 5
Size error on a model purchased on the site. Return to the store and full refund within 48 hours. Perfectly professional. Trusted establishment
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C
Rating: 4 out of 5
Very beautiful bag but after a week I lost a small barrette with its screw that held the loop of a handle!!! Luckily it fell to the bottom of the bag otherwise ....?????
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C
Rating: 4 out of 5
Beautiful ankle boots, with a more pointed toe and a beveled heel it would be even better. Satisfied overall. JPC
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F
Rating: 4 out of 5
Very practical website, the leathers are very beautiful, very short shipping times. Only downside: the packaging (jacket in a plastic bag inside a box) does not protect enough from bumps or punctures during transport.
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T
Rating: 4 out of 5
Ordered a leather jacket on the last day of the sale (03/02) at a competitive price, the jacket arrived at home on 03/06, in a large box with a good-sized hanger, nothing to say everything is as ordered, the next leather will probably be from Guignard!
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M
Rating: 4 out of 5
Good quality item. Corresponds perfectly to the announcement.
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M
Rating: 4 out of 5
Nice item, this good quality skirt suits me perfectly. Fast shipping is a plus. I recommend this company.
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C
Rating: 4 out of 5
Fast delivery, good quality
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C
Rating: 4 out of 5
Impeccable. Close to the body.
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C
Rating: 4 out of 5
Aviator jacket Very beautiful and good quality (leather and shape) conforms to the photos and description Fast delivery Thank you
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M
Rating: 4 out of 5
Beautiful leather pants, corresponds to the photos. Reactive and commercial team. Well done. I recommend.
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C
Rating: 4 out of 5
Hello, very good product I recommend this store
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C
Rating: 2 out of 5
Upon opening the package strange no labels on the jacket and when looking closer some marks on the leather of the sleeves has it already been worn? The return being at my expense and the superficial marks we will stay like this but bad experience.
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Response from Cuirs Guignard
Hello sir, we have received your feedback. The model ordered is from the brand Daytona as stated on our site. After, it is a vintage leather so it is possible that it is marked by skin imperfections (hence the proof of the authenticity of the leather and not synthetic). We can send you a return slip to be refunded if you notice an imperfection or dissatisfaction on your part. We remain of course attentive to our customers in case of issues or others at the following phone number 05.49.81.46.94 (Mauléon store or by email ([email protected]). Wishing you a good reception. Best regards.
B
Rating: 4 out of 5
Fast shipping, product conforms to the description, too bad the shipping costs are not included, like many other sites, otherwise satisfied!
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C
Rating: 4 out of 5
NO COMPLAINT JUST A SHAME THAT MY SIZE WAS NO LONGER AVAILABLE. IMPECCABLE RETURN SERVICE. I THINK I WILL ORDER AGAIN
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F
Rating: 4 out of 5
Satisfied with the quality of the leather, only one complaint, it really runs small
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C
Rating: 4 out of 5
Quality leathers and fast shipping. I recommend
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C
Rating: 4 out of 5
I ordered a fitted brown jacket, simple cut, what I was looking for. Quality of the leather, matching what I expected, the size too. However, the color of the leather is darker than in the photo... I am very satisfied overall. The shipping is fast and done carefully: the leather is in a bag, then in a box, the hanger is offered and handed over against signature. ???? I recommend.
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D
Rating: 4 out of 5
I made a return for a size issue and I did not receive the same jacket in return. Too bad
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C
Rating: 4 out of 5
Nothing to say, very nice jacket
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C
Rating: 4 out of 5
I received a very nice leather jacket, of very good quality. It is a reliable site with good order tracking and fast shipping. The only small downside is the shipping costs. It is a shame that the shipping costs are so high (12 euros..) and at the buyer's expense when buying a jacket over 180 euros.. On many sites, shipping costs are free from a certain amount.
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D
Rating: 4 out of 5
I made a return on a size, I am waiting for the package again.
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C
Rating: 4 out of 5
the only downside was that it was a gift and the invoice was included in the package
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B
Rating: 4 out of 5
A very efficient service (fast and careful shipping) and quality products
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C
Rating: 4 out of 5
Too bad the return is at our expense especially when we order something else!
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G
Rating: 4 out of 5
Very nice cut of leather jacket. Very elegant. But size very small. Size 40 seems to me to be size 38.
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C
Rating: 4 out of 5
Hello. Very happy with my purchase. The quality of the items is there. Just a small downside for the delivery. The post did not meet expectations as usual. Thank you for your telephone welcome, and for the quality of the information provided. For a future need, I will come back to you. Best regards.
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L
Rating: 4 out of 5
Product corresponds well to the photo presentation. Well-adjusted size. Delivery time and method impeccable.
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C
Rating: 4 out of 5
We are very satisfied with the quality and choice both on the website and in-store with affordable prices!
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C
Rating: 4 out of 5
Shoe purchase, unfortunately the size did not fit, I had to return the shoes and we requested an exchange but it incurred return costs, it's a shame that when it comes to an exchange it is not covered by the seller, but otherwise the shoes are of very good quality, I am satisfied
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V
Rating: 4 out of 5
very nice item of beautiful workmanship but a product of such quality would deserve to really be at the TOP of: 1/ a double-sided zipper 2/ a thicker lining or padded. Be careful, I was right to choose size 3XL because I wonder what size really strong people should choose if this one is the largest available ????
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Response from Cuirs Guignard
Hello, Thank you for taking the time to leave your feedback on your purchase and we take your comment into account. As for sizes in certain products, we have up to 7/8 XL without problem, it all depends on the brands, the cuts, some jackets are much tighter than others but we try to offer a wide choice to find everyone's happiness. Best regards ETS GUIGNARD