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C
Rating: 4 out of 5
Hello, just a bit more information between the order and the shipment if possible. Regards.
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Customer reviews of Cuirs Guignard
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 285 published reviews
Summary of reviews
Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
Reviews 2 and 4 stars
Reset filtersC
Rating: 4 out of 5
Conforms to the order, good quality/price ratio.
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C
Rating: 4 out of 5
Hello, Nice jacket matching the photo! Fast delivery! However, I had given the measurement of my arms to adjust the sleeve length....! This was not taken into account! Too bad. Best regards. P.H
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E
Rating: 4 out of 5
Received quickly and the quality upon receipt represented what I expected! Thank you to a company that we have known for a very long time! However, this is the first time I ordered online! No problem with the delay!
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M
Rating: 4 out of 5
I received my pretty brown leather jacket, there was only a 38 left (and I need a 40 to be comfortable) but I had noticed that the buttons could easily be shifted... Which I did when I received it and it's perfect! ??
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C
Rating: 4 out of 5
Easy and quick order. No need to call beforehand... Christmas gift so not tested yet... But the site is easy and the shipping is fast and very good... you can tell there are people behind it who care about their customers...
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C
Rating: 2 out of 5
Not the same item as on the site in the photo very disappointed now I am waiting to give it as a Christmas gift to see with the person if it suits them as well But I think I will not order from Cuirs Guichard again
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Response from Cuirs Guignard
Hello, You ordered the Schott LCW 8600 jacket from our site, which we have been selling for years, the visuals are good, provided by the brand. This is the original perfecto from the Schott brand, so we do not understand your opinion and comment at all! Best regards, ETS GUIGNARD
C
Rating: 4 out of 5
Just as good as in the photo on the site, however I wore it in the rain and it is a bit water-sensitive, otherwise impeccable
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I
Rating: 4 out of 5
Missing interior pocket,
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M
Rating: 4 out of 5
Product meets my expectations ' size ok ' Let's see over time!
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C
Rating: 4 out of 5
Serious establishment, fast delivery and beautiful leather.
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C
Rating: 2 out of 5
The jacket received is beautiful but fits too small. The return to change the size is at my expense (10 euros by colissimo)!!!! This is a first and a last for me...
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Response from Cuirs Guignard
Hello, we take note of your remark and are sorry but this point is well indicated in our general sales conditions. The customer is informed before validating their order and most contact us by email, phone, with as much information as possible to avoid making a mistake in choosing the size and incurring costs. Best regards ETS GUIGNARD
B
Rating: 4 out of 5
Good product and correct delivery
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F
Rating: 4 out of 5
The ordered item perfectly meets my expectations with a fast delivery time.
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C
Rating: 2 out of 5
I knew the product since I have it in another color. However, it has a disgusting smell. I have aired it since receipt but it is still the same. I don't even know if I will be able to wear the item one day.
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Response from Cuirs Guignard
Hello, We acknowledge your message about an odor, we are very surprised as we have not received any feedback on this point regarding one of our flagship products from the collection, the little rabbit poncho. If this does not suit you, please contact our customer service to make a return for an exchange or a refund. Best regards, ETS GUIGNARD
C
Rating: 4 out of 5
Quality item, well packaged for delivery. During this holiday season, it's a shame that there isn't a more suitable packaging than a huge bag for a small pouch.
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C
Rating: 4 out of 5
Attractive site with a wide choice of models and prices! Great responsiveness both by phone and online. Fast and secure delivery. I am waiting for my husband to open his gift and tell me if he is satisfied or not.
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C
Rating: 4 out of 5
Very good quality leathers. I recommend. However, the size I ordered, 44, is a bit large and seems to correspond more to a 46... men's 501 cut pants.
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C
Rating: 4 out of 5
Excellent quality product that precisely meets expectations! Serious delivery and deadline respected! Highly recommend!
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C
Rating: 4 out of 5
Nothing to say, very good product!!! Thank you
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C
Rating: 4 out of 5
The dimensions indicated on the bag did not seem to match the photo, which made me hesitate to choose it. Incorrect height-width proportion, the bag received corresponds well to the image and it is very beautiful.
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R
Rating: 4 out of 5
meets our expectations
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A
Rating: 4 out of 5
Very serious site and company reachable quickly by phone without having a call center and pressing multiple keys for long minutes before getting someone - which is rare these days! On the line; competent, friendly people and good advice I had ordered a pair of cowboy boots for my husband. Upon receipt ('quick) I was not satisfied, so I returned them following the procedure (well indicated on the site and reminded by a notice in the package) I was refunded extremely quickly without having to do anything else I highly recommend the site "cuirs Guignard" and will not hesitate to make other purchases on this site and recommend it to those around me
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D
Rating: 4 out of 5
Fast and careful delivery... The leather is of very good quality, delighted with my purchase.
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C
Rating: 4 out of 5
Hello, It is very nice to find leather clothing in large sizes. I ordered a jacket: well tailored, good quality leather. The delivery was very fast. Very good idea to give a quality hanger, very useful.
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C
Rating: 4 out of 5
Careful packaging, fast shipping, good product.
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C
Rating: 4 out of 5
Despite all the difficulties related to the numerous packages during this end-of-year period and COVID; I received the boots, impeccable, just what I wanted. Olivier
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J
Rating: 4 out of 5
Hello, it's a shame about the jacket sizes. For an XXL, you need a 4XL... it's a shame for the postage costs... to exchange... super nice jacket....
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G
Rating: 4 out of 5
The leather is perfect, the color beyond my expectations, however the XL size is small. It's not that I'm big (I think) but a bit of a swimmer's shoulders and I thought XL would allow for a wide range of motion in the arms and back but it's quite tight. But I'm happy anyway, I think it will work out.
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C
Rating: 4 out of 5
Product conforms to the description. Size a bit large.
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N
Rating: 4 out of 5
The customer service provides very good information regarding the jackets, size, cut, etc. However, a small regret regarding the package, no cover or hanger for the leather.
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C
Rating: 4 out of 5
the color is not the one I ordered error in shipping but the jacket is very good anyway and of good quality
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F
Rating: 4 out of 5
The shopping experience is transparant and efficient. The delivery is on time.
C
Rating: 4 out of 5
Hello. Very nice jacket, good quality leather, the size fits me very well, but you did not take into account the length of the sleeves, I mentioned it in the order. But the jacket is of good quality, beautiful interior and exterior finishes, and at a very reasonable price. Thank you, and have a nice day. Michel Vermorel.
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L
Rating: 4 out of 5
Purchase of 2 pants and a leather vest, very nice quality, great trust in the Guignard brand, pleasant and competent staff
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C
Rating: 4 out of 5
Excellent quality products delivered quickly.
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M
Rating: 4 out of 5
Regarding the delivery, no problem. However, there is a defect, the lid is not straight. Disappointing to offer a gift like that! ETS Guignard was very responsive (within the hour that followed), I am returning the pouch which they will replace.
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Response from Cuirs Guignard
Hello, we just received your email and have just replied to it. We have sent you a return label for the return at our expense and we will send you a new one. Or if you prefer to keep it as it is, as a courtesy, a discount will be granted to you. Best regards, ETS GUIGNARD
L
Rating: 4 out of 5
Ease of ordering, ease of payment, order received perfectly on time. In short. Perfect
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C
Rating: 4 out of 5
very nice quality of clothing, delivery faster than expected, I recommend this brand
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C
Rating: 4 out of 5
No issues. Item not conforming to my expectations, returned, and refunded within the week. However, a downside on the return shipping costs which are our responsibility: 13.75 euros for the colissimo
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