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V
Rating: 4 out of 5
My first satisfaction, and not the least, is receiving the package. The choice of product satisfies me, which concerns vintage cowboy boots.
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Customer reviews of Cuirs Guignard
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 362 published reviews
Summary of reviews
Cuirs Guignard consistently delivers quickly and securely, with fast delivery and careful packaging that keeps products in excellent condition. Customers highlight high-quality items across categories, including leather jackets, boots, and handbags, praised for their fit, soft texture, and durable construction. The store provides attentive, personalized service over the phone, with knowledgeable guidance that helps customers choose the right sizes and products, enhancing the overall shopping experience. Overall, the shopping experience is described as reliable and satisfying, with consistent praise for professionalism and quality.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
The quality is undeniable, I think the jacket will last a long time. No bad surprise on the size. The jacket is true to the photo, the color is very beautiful. We are very satisfied. I found the delivery time a bit long, that's why I took away one star but nothing to do with the merchandise where a 5-star rating is warranted. Thank you, I will not hesitate to buy another item
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L
Rating: 4 out of 5
Serious establishment.
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D
Rating: 4 out of 5
I am very happy with the jacket I just bought, thank you Jose.
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V
Rating: 4 out of 5
I have no particular thoughts. My main goal is to be delivered and not to be a victim of theft during shipping. The cowboy boots I am currently ordering please me, the vintage side.
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T
Rating: 4 out of 5
Buying online is convenient but you don't really see the item.
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E
Rating: 4 out of 5
Speed. Quality. Very good.
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E
Rating: 4 out of 5
Good product, to see later over time.
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C
Rating: 4 out of 5
Hire different delivery company for Croatia. DPD , DHL or GLS
F
Rating: 4 out of 5
Perfect. Delivery on time and good quality jacket.
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V
Rating: 4 out of 5
The delivery was carried out professionally and my item is in very good condition.
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S
Rating: 4 out of 5
Very good! The bag is just as I wanted. Thank you.
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P
Rating: 4 out of 5
Everything went smooth, great quality and customer service ??
Y
Rating: 4 out of 5
Order received very quickly and jacket very well packaged. Leather as I wanted, the only downside is that the description of the item does not indicate that it is not a Guignard jacket but another brand!
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F
Rating: 4 out of 5
Fast shipping .. item conforms to its description .. only downside I thought the leather would be slightly thinner! However, this first purchase remains for me a great experience!! I recommend ..
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C
Rating: 4 out of 5
Good quality-price ratio for a men's leather pouch Hexagona given on 16/03/2025 for a birthday. To see later for daily use?
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C
Rating: 4 out of 5
Delighted with this purchase, conforms to the catalog. Thank you
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P
Rating: 4 out of 5
Great choice
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G
Rating: 4 out of 5
Beautiful warm and comfortable jacket. It is nevertheless really unfortunate to have to pay for shipping when a return is necessary!
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C
Rating: 4 out of 5
A lot of choices and speed
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J
Rating: 4 out of 5
Responsive after-sales service.
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M
Rating: 4 out of 5
Delivery as expected and in good condition. Excellent leather jacket in great condition, conforms to the model presented on the Cuir Guignard site.
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F
Rating: 4 out of 5
The fit of the boots is narrow, a zipper would be needed for more comfort, too bad!
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M
Rating: 4 out of 5
The color of the jacket is not the same as the model. A bit disappointed
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C
Rating: 4 out of 5
Very happy with my purchase but the sizes are small…
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C
Rating: 4 out of 5
Great, good shoe
M
Rating: 4 out of 5
Good quality-price ratio - just the fringed bag has a very strong smell - had to air it for several days. Quick order processing
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C
Rating: 2 out of 5
Until today I am still waiting for my package ordered at the end of January I was at home and no delivery person the package returned Could you do what is necessary to send it to a relay point in my city Thank you J.Crosnier
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Response from Cuirs Guignard
Hello, We have received your feedback. Following our call today to inform you of the return of the package, we suggested several relay points that could suit you. We found your relay point together and we have shipped your package today and quickly. Unfortunately, if the person in charge of delivering the package was not professional, we are in no way responsible for that. We remain at your disposal if you have any requests. You can always contact us by email or phone, we will always respond to your questions. Best regards
B
Rating: 4 out of 5
The customer service person gave me good advice on the size of my jacket. The delivery was quick now I just have to evaluate the quality of this leather over time.
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M
Rating: 4 out of 5
Item too small (size too small), easy return and immediate refund
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J
Rating: 4 out of 5
Excellent item, however the color is misleading compared to the presentation...
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F
Rating: 4 out of 5
Very good, good shop overall. Except received a small defect on the coat..
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Y
Rating: 4 out of 5
A lot of choices, good quality but it's a shame that you can't give one address for billing and another for delivery. When giving a gift, it's better. Fast delivery and well packaged.
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C
Rating: 4 out of 5
The jacket is really very good... I don't give 5 stars because I am still waiting for the waterproofing spray. Best regards, Thierry Bourgeois
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Response from Cuirs Guignard
Hello, we acknowledge your message, you didn't have the spray in the package? If that's the case, we are sincerely sorry, it's an oversight... Have you informed customer service? To make a shipment as soon as possible? Best regards
C
Rating: 4 out of 5
The shipping is fast and very careful. The product matches the images. Very beautiful shoes.
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C
Rating: 2 out of 5
I placed an order a few days later I was informed that it is no longer available. I was refunded.
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Response from Cuirs Guignard
Hello, You did indeed place an order on our site on 31/12 for a khaki wallet unfortunately out of stock in this color and after checking with our supplier the color is not being continued. We informed you by email and asked for your wish to switch to another color, model or a refund and you requested to cancel the order. We did this as soon as we received your response. We are sincerely sorry but it happens and we managed the situation immediately. Best regards, ETS GUIGNARD.
I
Rating: 4 out of 5
Beautiful store, just a pity that returns are at your expense.
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C
Rating: 4 out of 5
Super quality and very fast shipping time. I recommend. However, disappointed not to have been advised on the size. I had provided my measurements and I was between two sizes. I would have liked the customer service to contact me to advise me better. Upon receipt, the size did not match. I had to return at my expense (17€) on an order of 350€. Too bad. I find it unacceptable to pay such an amount and that the return is not covered by the company.
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D
Rating: 4 out of 5
Interesting price, the product corresponds to the description, fast delivery. I recommend the site of this brand.
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M
Rating: 4 out of 5
Beautiful quality but rather gray than blue
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