Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
I have no particular thoughts. My main goal is to be delivered and not to be a victim of theft during shipping. The cowboy boots I am currently ordering please me, the vintage side.
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Tran
Rating: 4 out of 5
Buying online is convenient but you don't really see the item.
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EDOUARD H.
Rating: 4 out of 5
Speed. Quality. Very good.
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Eric D.
Rating: 4 out of 5
Good product, to see later over time.
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customer I.
Rating: 4 out of 5
Hire different delivery company for Croatia. DPD , DHL or GLS
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Franck H.
Rating: 4 out of 5
Perfect. Delivery on time and good quality jacket.
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Vincent
Rating: 4 out of 5
The delivery was carried out professionally and my item is in very good condition.
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Stéphanie R.
Rating: 4 out of 5
Very good! The bag is just as I wanted. Thank you.
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Pierre D.
Rating: 4 out of 5
Everything went smooth, great quality and customer service ??
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Yves J.
Rating: 4 out of 5
Order received very quickly and jacket very well packaged. Leather as I wanted, the only downside is that the description of the item does not indicate that it is not a Guignard jacket but another brand!
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Fran?oise R.
Rating: 4 out of 5
Fast shipping .. item conforms to its description .. only downside I thought the leather would be slightly thinner! However, this first purchase remains for me a great experience!! I recommend ..
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CHANTAL D.
Rating: 4 out of 5
Good quality-price ratio for a men's leather pouch Hexagona given on 16/03/2025 for a birthday. To see later for daily use?
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cliente G.
Rating: 4 out of 5
Delighted with this purchase, conforms to the catalog. Thank you
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Philippe M.
Rating: 4 out of 5
Great choice
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Gabrielle
Rating: 4 out of 5
Beautiful warm and comfortable jacket. It is nevertheless really unfortunate to have to pay for shipping when a return is necessary!
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Christian
Rating: 4 out of 5
A lot of choices and speed
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JEAN V.
Rating: 4 out of 5
Responsive after-sales service.
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Mohamed
Rating: 4 out of 5
Delivery as expected and in good condition. Excellent leather jacket in great condition, conforms to the model presented on the Cuir Guignard site.
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Fred
Rating: 4 out of 5
The fit of the boots is narrow, a zipper would be needed for more comfort, too bad!
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Malingrey S.
Rating: 4 out of 5
The color of the jacket is not the same as the model. A bit disappointed
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cliente
Rating: 4 out of 5
Very happy with my purchase but the sizes are small…
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customer
Rating: 4 out of 5
Great, good shoe
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M. C.
Rating: 4 out of 5
Good quality-price ratio - just the fringed bag has a very strong smell - had to air it for several days. Quick order processing
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Crosnier D.
Rating: 2 out of 5
Until today I am still waiting for my package ordered at the end of January I was at home and no delivery person the package returned Could you do what is necessary to send it to a relay point in my city Thank you J.Crosnier
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Response from Cuirs Guignard
Hello, We have received your feedback. Following our call today to inform you of the return of the package, we suggested several relay points that could suit you. We found your relay point together and we have shipped your package today and quickly. Unfortunately, if the person in charge of delivering the package was not professional, we are in no way responsible for that. We remain at your disposal if you have any requests. You can always contact us by email or phone, we will always respond to your questions. Best regards
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BONNARD J.
Rating: 4 out of 5
The customer service person gave me good advice on the size of my jacket. The delivery was quick now I just have to evaluate the quality of this leather over time.
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Madame C.
Rating: 4 out of 5
Item too small (size too small), easy return and immediate refund
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Jicé..
Rating: 4 out of 5
Excellent item, however the color is misleading compared to the presentation...
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Fleur
Rating: 4 out of 5
Very good, good shop overall. Except received a small defect on the coat..
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yvette
Rating: 4 out of 5
A lot of choices, good quality but it's a shame that you can't give one address for billing and another for delivery. When giving a gift, it's better. Fast delivery and well packaged.
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cliente
Rating: 4 out of 5
The jacket is really very good... I don't give 5 stars because I am still waiting for the waterproofing spray. Best regards, Thierry Bourgeois
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Response from Cuirs Guignard
Hello, we acknowledge your message, you didn't have the spray in the package? If that's the case, we are sincerely sorry, it's an oversight... Have you informed customer service? To make a shipment as soon as possible? Best regards
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cliente
Rating: 4 out of 5
The shipping is fast and very careful. The product matches the images. Very beautiful shoes.
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cliente
Rating: 2 out of 5
I placed an order a few days later I was informed that it is no longer available. I was refunded.
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Response from Cuirs Guignard
Hello, You did indeed place an order on our site on 31/12 for a khaki wallet unfortunately out of stock in this color and after checking with our supplier the color is not being continued. We informed you by email and asked for your wish to switch to another color, model or a refund and you requested to cancel the order. We did this as soon as we received your response. We are sincerely sorry but it happens and we managed the situation immediately. Best regards, ETS GUIGNARD.
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Isabelle G.
Rating: 4 out of 5
Beautiful store, just a pity that returns are at your expense.
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Client
Rating: 4 out of 5
Super quality and very fast shipping time. I recommend. However, disappointed not to have been advised on the size. I had provided my measurements and I was between two sizes. I would have liked the customer service to contact me to advise me better. Upon receipt, the size did not match. I had to return at my expense (17€) on an order of 350€. Too bad. I find it unacceptable to pay such an amount and that the return is not covered by the company.
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daniel F.
Rating: 4 out of 5
Interesting price, the product corresponds to the description, fast delivery. I recommend the site of this brand.
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Mme G.
Rating: 4 out of 5
Beautiful quality but rather gray than blue
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cliente
Rating: 4 out of 5
Very nice jacket
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Céline A.
Rating: 2 out of 5
To validate the order and charge me 12€ for shipping fees despite the price paid, no worries. On the other hand, to confirm a delivery before Christmas as planned when ordering, that becomes just as mediocre. Exchange with customer service cold and uncommercial, because if I cancel while the delivery deadline is not respected, it is up to me to pay for the return. A shame, no commercial fiber!!!
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Response from Cuirs Guignard
Hello, We are sincerely sorry, we try to respond to all email requests, calls, ... as correctly as possible, but it happens during this period that customers are a little more impatient and do not necessarily pay attention to the deadline, etc. You placed an order on our site on Sunday, December 15 for a leather jacket ref PGG at 239€ which is indicated with a delivery time of 10 working days. We had indeed put a phrase on the site that for items in stock it was necessary to order before December 16 for delivery before Christmas, but not on all references.... We still notice that your package was delivered on 24/12, so you received it on time, we hope the gift was to your liking. Best regards, ETS GUIGNARD
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Rodolphe
Rating: 4 out of 5
Easy navigation on the site, but oakwood product of mediocre quality.
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kund
Rating: 4 out of 5
Fast delivery and handling. The only minus is that I couldn't choose delivery to a pick up point, only delivery to my door, which is a villa. Luckily I was home to receive the parcel otherwise it would have been standing outside for hours, exposed to people walking by.
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