Customer reviews of Cuirs Guignard

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 285 published reviews

Summary of reviews

Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.

Reviews 2 and 4 stars

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Client M.
Rating: 4 out of 5
Quite nice leather overall.
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Chokri K.
Rating: 4 out of 5
Product conforms to expectations and fast delivery. I highly recommend.
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Ly
Rating: 4 out of 5
Fast delivery, product conforms, beautiful quality.
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Client
Rating: 4 out of 5
Perfect, no issues.
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Mme D.
Rating: 4 out of 5
Good cut, good quality and very warm; I am happy with my purchase.
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Client
Rating: 4 out of 5
Excellent quality, received in very quick time. This is the second product I order and I am not disappointed
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Zumbacooki
Rating: 4 out of 5
Fast shipping, very nice black leather pouch
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Chouvet
Rating: 4 out of 5
Good: good order tracking and reactive processing according to the indications communicated during the purchase In progress: product not totally in line with my expectations and measurement requests (blocking at purchase) difficult to communicate when the product is a gift
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Régis
Rating: 4 out of 5
Very good quality leather jacket. The delivery was fast.
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Bed
Rating: 4 out of 5
Very good phone contact and good responsiveness considering the urgency of my order for a birthday. Thank you!
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boyer L.
Rating: 4 out of 5
two ordered products in line with what I expected.
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Rolf
Rating: 4 out of 5
Quality item at a reasonable price
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Client
Rating: 4 out of 5
Clear site, fast delivery
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thierry M.
Rating: 4 out of 5
Very serious site. Fast delivery. Product conforms and is of good quality.
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Client
Rating: 4 out of 5
I am not disappointed with the quality of the leather, I recommend this site, very beautiful leathers, thank you.
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patris
Rating: 4 out of 5
Very good quality, good order tracking, too bad the colors announced on the site are not quite as they should be, gray for white for example, however excellent quality-price ratio.
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Monsieur S.
Rating: 4 out of 5
I ordered a jacket for my husband's birthday, the order arrived on time, very beautiful leather.
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sandra T.
Rating: 4 out of 5
Fast processing and delivery, with very careful shipping, the only downside for the choice of the perfecto style jacket, take one size up because it is a bit tight.
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DO
Rating: 2 out of 5
Paid return. Customer service unreachable.. No conflict, but it's unbearable to spend time on the phone to get a response.
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Response from Cuirs Guignard
Hello, Our customer service is at your disposal to make an exchange and a refund. In conclusion of our last phone conversation, we proposed to take care of the return because you noticed a defect on the received item. Since then, we have not heard from you. You can contact us by email or phone at 05 49 81 46 94 from 9:30 am to 12 pm and 2 pm to 7 pm from Monday to Saturday. Best regards, Les Cuirs Guignard
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Celine
Rating: 4 out of 5
I just received the 3/4 leather coat I ordered, I am completely satisfied with both the quality of the leather and its cut, delivery on the scheduled date, very serious company, well received during our phone conversation as well as for placing the order.
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boris M.
Rating: 2 out of 5
No or very little information on the tracking of the purchased item even after 10 days of purchase "delivery between 15 days and a month" that's it, point bar as far as the payment facility is very good, it's one of the reasons that allowed me to take the plunge with the correct range choice, maybe an additional remark regarding the possibility of half sizes on the most sold sizes but that remains to be seen at the boot release.....
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Response from Cuirs Guignard
Mr. Mazalto, we have taken your comment into account and are truly sorry for not having given you more information during the 8 days of waiting. As indicated on our site and in the order confirmation emails, our store was closed from July 17 to August 9 inclusive. Our service processed your order immediately upon our return, which was 9 days after your order while we indicate a 15-day delay. We hope that the received boots meet your expectations. See you soon, Cuirs Guignard
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Sylviane
Rating: 4 out of 5
I reside on the island of La Reunion, a French overseas department. My delivery was fast. Order placed on June 20, arrived on the 23rd in the department. It was only the customs clearance that delayed my delivery (in customs since June 24 and delivered on June 30). Regarding the quality of my leather coat: it is very beautiful leather, supple, comfortable, with perfect seams. The ordered size is impeccable on the body. The sleeves are a bit long but I will have them altered by a professional I found in La Reunion. I want to thank Mr. Frédéric who, during my call, was able to advise me very effectively by giving him my measurements. Thank you for his patience and warm welcome. He is a true professional. I did not feel like I was 10,000 km away. The Guignard house is a serious company. And the big advantage is that it delivers to overseas departments. This was my first order, and it will not be the last. I am already considering the next one.
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André C.
Rating: 4 out of 5
Good quality leather, good reception and free alterations of the jacket. TO RECOMMEND
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Claudio
Rating: 4 out of 5
Fast delivery, good promotion on the price, impeccable quality, the only downside is the description of the item on the site is not precise enough, I thought I was buying a jacket for all seasons when it is an autumn/winter garment.
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PHILIPPE
Rating: 4 out of 5
Efficiency, nothing to complain about.
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Kirikou
Rating: 4 out of 5
Fast delivery, item conforms to the photo. I recommend the site.
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Rox
Rating: 4 out of 5
Very happy with my purchase
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Michel G.
Rating: 4 out of 5
Attention... for me I need to add 3 sizes to what I usually wear. (Yet I didn't take 3 sizes in a week) But no problem with Cuirs Guignard. The exchange will be done quickly with very attentive people to my request.
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Fabrice D.
Rating: 4 out of 5
Good Service Good quality leather Good size according to the measurements provided
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JEAN M.
Rating: 4 out of 5
I ordered a Schott 618 Perfecto jacket I am super happy with the quality The phone welcome was very pleasant and professional, fast shipping I recommend this company
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HERVE A.
Rating: 4 out of 5
good telephone welcome, ultra-fast delivery (48 working hours), product received in very good condition, and suitable size (three-quarter men's leather timber "EVANSTON"). Remains to be seen how it will age of course but the product received seems to be of very good quality. only small downside hence the star less: the functioning of the website: Every time you make a selection and go to see the item sheet, the selection is lost as soon as you leave the sheet and return to the list. Very annoying for choosing.
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philippe D.
Rating: 4 out of 5
One star less due to a flaw in the ordering software. I had to get help in the process by phone. So everything was done to meet my request.
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SYLVIE R.
Rating: 4 out of 5
Just a downside for the size information, not easy to find your size.
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NATHALIE M.
Rating: 4 out of 5
Beautiful quality. The tops of the sleeves are a bit tight but no other sizes available so no possibility to exchange. Fast delivery and well packaged so no creases.
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LAURA
Rating: 4 out of 5
Excellent quality and very fast shipping.
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Bertrand R.
Rating: 4 out of 5
processing and sending the order quickly with specific size requested. Unfortunately, the jacket model is too short at the bust level but this problem is independent of Cuirs Guignard! I still recommend it!
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CEDRIC
Rating: 4 out of 5
Beautiful quality item and compliant with the site! Fast delivery!
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Ilias
Rating: 4 out of 5
Return of the first product due to a small defect. Otherwise, the jacket sent in exchange satisfies me.
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MATTHIEU
Rating: 4 out of 5
No issues with the quality of the product and that of the shipment. Just missing a theoretical delivery date or a little SMS for the availability of the product.
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Jean-Louis B.
Rating: 4 out of 5
Second purchase at Cuirs Guignard (a three-quarter coat 24 months ago) and a jacket for which only my size was left (so good price). Both purchases suit me. But it is a pity that the package tracking is useless for 5 days with the seller, and with Colissimo, it is not better for 7 days (this last one is publicly known and yet not cheap). Anyway, this makes me take away one star but does not detract from the quality of the two garments. (Will I come back??)
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