Customer reviews of Cuirs Guignard

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 285 published reviews

Summary of reviews

Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.

Reviews 2 and 4 stars

Reset filters
J
Jean-pierre
Rating: 4 out of 5
This jacket is for a gift, I tried it on to see and personally I expected a warmer piece, we'll see in use, otherwise it remains a nice finish.
Translated reviews
S
Sarah R.
Rating: 4 out of 5
Very satisfied with the ankle boots ordered from Cuir Guignard. Careful shipping and received on time.
Translated reviews
M
Mumu
Rating: 4 out of 5
Absolutely delighted with my purchase, super quality, conforms to the photo, however, and this is more my fault, I should have taken a size up. I will try a size up for my next purchase because I like it too much, I will get this jacket but in black this time, very serious company, I recommend
Translated reviews
C
Client
Rating: 4 out of 5
just a bit disappointed due to the delay (the product had to be reordered) but nothing serious I was contacted again everything went well
Translated reviews
M
MENSI
Rating: 4 out of 5
Fast shipping. Quality leather.
Translated reviews
C
Client
Rating: 4 out of 5
At first glance, beautiful product.
Translated reviews
C
Client
Rating: 4 out of 5
Coat conforms to the photo on the site, very good quality. Friendly phone reception, answers questions. Fast shipping.
Translated reviews
P
perian C.
Rating: 4 out of 5
Hello, first of all, the quality of the products is impeccable, no delivery problems. This is not the first time I order from them, no problems.
Translated reviews
O
Olivier B.
Rating: 4 out of 5
Fast shipping, product in line with my expectations
Translated reviews
P
POULAIN C.
Rating: 4 out of 5
For flexibility, okay for less cold weather. But I wanted it for extreme cold to avoid dressing like an onion. It's important to be dressed according to the interiors... It's not warm enough. Knowing that only this sheep model exists. No competition. Everywhere at around 500 euros... We find coats in beautiful colors and attractive shapes but still not warm enough. Disappointing surprise confirmed in use.
Translated reviews
J
JEAN.PIERRE G.
Rating: 4 out of 5
Beautiful boots, great look, fast delivery and no problem with the well-packaged parcel. Thank you........not tried yet (just at home...) a bit difficult to put on but I hope the leather will adapt to my strong foot....normally it's for Christmas......(to see if it will wait??)
Translated reviews
C
Client
Rating: 2 out of 5
Error in my order, I did not receive the correct color of the bag.
Translated reviews
Response from Cuirs Guignard
Hello, We have just taken your message into account and explained that there was an error in the product title and we indeed followed this by sending you the midnight blue while you wanted the petrol. We are really sorry for this inconvenience, we have just sent you a prepaid return label and will proceed to send the correct color upon receipt. Best regards, ETS GUIGNARD
O
Olivia C.
Rating: 2 out of 5
I thought the size would be right... but no. The coat is very beautiful and of excellent quality. I am returning it with a heavy heart as it was the last available size. But it's only a matter of time as the products are superb at Cuirs Guignard!!
Translated reviews
C
Client
Rating: 4 out of 5
Handbag conforms to the description. Fast delivery. Item well protected received in perfect condition. Satisfied customer
Translated reviews
C
Client
Rating: 4 out of 5
Package well received and well protected
Translated reviews
C
Client
Rating: 4 out of 5
Very satisfied with the cut and quality of the leather, however I find it runs small. I am 1.68m tall and weigh 51kg and with size S I cannot wear any sweater underneath.
Translated reviews
M
Michèle C.
Rating: 4 out of 5
Very fast delivery. Very nice leather and beautiful color better than on the site. Too bad the lower pockets are a bit small (the slanted ones for putting hands or the straight ones for taking something out)
Translated reviews
D
Dominique
Rating: 4 out of 5
Beautiful quality but the downside is the packaging: way too big for the size of the product!
Translated reviews
S
sebastien L.
Rating: 4 out of 5
Nice boots of good quality
Translated reviews
D
didier
Rating: 4 out of 5
I bought the jacket "128". Satisfied with the product with very fast delivery. Thank you.
Translated reviews
M
Marc
Rating: 4 out of 5
Very nice item... small size! I had to exchange it because I ordered too small. I suspected it when taking measurements... and was waiting for a phone return from customer service, as mentioned. Hence an additional expense of 40€ to return the package by colissimo
Translated reviews
C
Client
Rating: 4 out of 5
Produit conforme à la description.
R
Rudy
Rating: 4 out of 5
Nothing to report, quality product, we'll see if it lasts over time... I will give 5 stars if that's the case
Translated reviews
S
SYLVIE A.
Rating: 2 out of 5
The item was not available and yet I was able to order it and pay for it. Very unfortunate. Do not put them on sale if you do not have them. However, no problem to get a refund
Translated reviews
Response from Cuirs Guignard
Hello, we are indeed sorry for this inconvenience but between our 3 stores and the website, we sometimes have a stock error, the time it takes to be removed from the site especially for single pieces. As soon as this happens, we always offer a solution for exchange with another item and a discount or refund on the same day, sincerely ETS GUIGNARD
C
Client
Rating: 4 out of 5
Everything inspires seriousness. By
Translated reviews
R
Rosalie M.
Rating: 4 out of 5
Everything went well, item received quickly and very nice.
Translated reviews
J
Jean
Rating: 4 out of 5
Too bad the sizes for the items are not the same.
Translated reviews
D
Depatureaux
Rating: 4 out of 5
I really liked being called back very quickly to tell me that the item I ordered was not available and that I would have to wait 2 months to hope to receive it, however, I am a bit disappointed that the available sizes are not indicated on the site.
Translated reviews
S
SYLVIE G.
Rating: 4 out of 5
Fast delivery, very nice leather jacket, I took an L usual size S M, I can't close it or if I insist I can't move anymore, it's for a gift, I don't have time to exchange it, too bad especially for the price
Translated reviews
J
Julien B.
Rating: 4 out of 5
Thank you for the excellence of your phone contact and the advice regarding the size of the jacket considering my measurements.
Translated reviews
C
CONTE C.
Rating: 4 out of 5
First order on the site. I am very satisfied with the phone support for choosing the model, the size,... Package received quickly and the quality is up to par.
Translated reviews
C
Client
Rating: 4 out of 5
I am very happy with my purchase. The jacket matches the photo well and is of good quality. Ultra fast delivery.
Translated reviews
C
Client
Rating: 4 out of 5
Very nice jacket, but a little tight, but very satisfied with the quality.
Translated reviews
C
Client
Rating: 4 out of 5
Good. Fast shipping.
Translated reviews
F
Frederique
Rating: 4 out of 5
Perfect, serious, fast.
Translated reviews
P
Philippe
Rating: 4 out of 5
In accordance with the order, fast delivery service and great follow-up. Keep it up.
Translated reviews
J
Jean L.
Rating: 4 out of 5
IT RUNS SMALL OTHERWISE VERY GOOD QUALITY AND QUICKLY SHIPPED.
Translated reviews
A
Annie
Rating: 4 out of 5
The order processing was very quick, the package delivered in good condition I recommend this site
Translated reviews
C
Client
Rating: 4 out of 5
I ordered a pair of pants and had to resend it at MY EXPENSE because it was too small, and I find it unfortunate given the price of the pants, to pay extra for the shipping costs, it should be free like many others
Translated reviews
Response from Cuirs Guignard
Hello, We take your comment into account, however, it is clearly stated on the site that return shipping costs are the responsibility of the customer. We cannot support returns in quantity (because often if returns are free, that is the case), we do not have the structure for it and prefer to hold our customers accountable. We are reachable by email, by phone to advise you on size choice. Best regards ETS GUIGNARD
A
ANNE C.
Rating: 4 out of 5
Product conforms and is of good quality. There should be more precise tracking of the order to know where the delivery is. Also, it was indicated that we would receive a call to confirm the size and that did not happen (luckily it was the right one!).
Translated reviews