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L
Rating: 5 out of 5
Magnificent leather jacket... identical in every way to the photo. Ultra fast delivery. Perfect, I recommend this site.
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Customer reviews of Cuirs Guignard
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 286 published reviews
Summary of reviews
Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
Reviews 2 and 5 stars
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Rating: 5 out of 5
Very good quality leather jacket, very well cut and beautiful finishes inside and out!
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C
Rating: 5 out of 5
Very professional store
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G
Rating: 5 out of 5
First purchase very successful
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C
Rating: 5 out of 5
Speed of delivery and very good quality of the product
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T
Rating: 5 out of 5
Very happy with my leather, good quality, it fits me like a glove, thanks to the seller's advice, Thank you.
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C
Rating: 5 out of 5
Very good and serious company
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C
Rating: 5 out of 5
Second purchase and still very satisfied. Received my leather Teddy very quickly. I am very happy and highly recommend. Thank you
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T
Rating: 5 out of 5
I am delighted with the quality of the two jackets ordered. Fast delivery, nothing to say, just happiness! Very interesting quality-price ratio!
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H
Rating: 2 out of 5
Update II: Thanks for showing it here but I didn't get it to my email. Maybe it's a technical misunderstanding, but trying to figure it out myself was tiring without seeing your emails (searched every day for them), maybe better chat options will help, but its your decision to make, I had a bad experience till I left a review here and got your reply. Update: I did get a refund, on December 13, didn't know why I got it until I saw your company's reply here. I don't know what happened to your emails but they didn't reach me, all I got from you was a tracker on the 23rd to november, then an email to review your product. I ordered a bag a month ago. They didn't answer the email I sent a week ago, don't know how to even find a way to get a refund or the item through them.
Response from Cuirs Guignard
mise à jour, la commande a été remboursée et le colis est enfin retrouvé , sorti de France le 24/11 et arrivé en Israel le 18/12, il est a récupérer contre taxe lun. - 05:55 19/12/22 Arrivé sur le site de distribution Israel - dim. - 10:57 18/12/22 Opération douanière terminée Colis sorti de douanes, sera livré contre paiement d'une taxe douanière.Israel - dim. - 08:0518/12/22 En cours de dédouanement-Israel - dim. - 08:04 18/12/22 En cours d'acheminement Colis arrivé dans le pays de destination.Israel - jeu. - 15:27 24/11/22 En cours d'acheminement Colis sorti du pays d'origine Centre Courrier 93 - 93 Bonjour,Votre message est mensonger, nous avons bien pris en compte vos demandes répondu à chacun de vos mails. Nous avons fait l'envoi de votre colis sous 2/ 3 jours , il a été déposé au bureau de poste , a quitté la France et plus aucunes traces depuis .... Nous avons ouvert une réclamation auprès de la poste , le colis est perdu, nous avons annulé votre commande et procédé au remboursement sur votre compte bancaire . Vous avez reçu depuis un moment le remboursement et notre réponse. Cordialement ETS GUIGNARD
V
Rating: 5 out of 5
Coat arrived very quickly, perfect size, the leather is of good quality, soft and beautiful. I am delighted
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P
Rating: 5 out of 5
Very good quality price delay
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C
Rating: 5 out of 5
Very beautiful realization, very nice leather, pleasant to wear
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E
Rating: 2 out of 5
Order placed 1 and a half weeks ago and still no information on shipping...
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Response from Cuirs Guignard
Hello, Indeed, you ordered a pair of boots announced with a delay of 15 days / 3 weeks, that's why your order is in progress, we will get back to you as soon as possible Best regards ETS GUIGNARD
O
Rating: 5 out of 5
Very nice product Identical to the description
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C
Rating: 5 out of 5
Beautiful quality products. Wide range and models of leather clothing. Same for boots, booties, cowboy boots. A top customer service. A beautiful brand that can only be recommended ??
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E
Rating: 5 out of 5
I love my leather jacket, in fact, I love leather in general, the seams are clean and very well made, the lining is beautiful too. I think I will order again soon. Thank you and well done
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C
Rating: 5 out of 5
A clear and precise online sales site, a fast and well-packaged shipment. Too bad your store is so far away... When will you be in Lyon ??
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V
Rating: 5 out of 5
Delivery well anticipated and magnificently informed by the service. Product quality + speed Moderate packaging (no plastic) *****
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J
Rating: 5 out of 5
The site is very well designed and complete, the telephone reception is very professional and the service is impeccable ... an order quickly satisfied, quality leather and an excellent cut, and moreover an exchange accepted within a very reasonable time due to a size error. To recommend
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C
Rating: 5 out of 5
Express delivery
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S
Rating: 5 out of 5
The product meets expectations and was delivered very quickly.
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P
Rating: 5 out of 5
Fast and reliable. Reccomended!
C
Rating: 5 out of 5
Hello, I am still very satisfied with the quality of the jackets, cowboy boots and handbags and the prices are really reasonable and Julien in charge of orders is super professional and efficient and always in a good mood. Thank you for this beautiful team.
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B
Rating: 5 out of 5
quality product fast delivery.
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M
Rating: 5 out of 5
Quality product, fast and careful shipping
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C
Rating: 5 out of 5
very beautiful quality bag well packaged top after-sales service
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C
Rating: 5 out of 5
Fast delivery, beautiful quality of the product
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C
Rating: 5 out of 5
A spencer and a leather jacket, of very beautiful quality, ordered from Cuirs Guignard. Fast delivery times and good protective packaging. I recommend this site! Laurence M.
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R
Rating: 5 out of 5
I am delighted with my leather coat, it is very beautiful, plus I ordered it on Friday and received it on Monday already, well done! thanks also to the person who informs us on the phone because I almost took a size up, she gave me very good advice.
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B
Rating: 5 out of 5
Very beautiful garment, beautiful quality. The size fits perfectly. I am very happy with my purchase.
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R
Rating: 5 out of 5
The boots are similar to the photos. Very good quality. Received quickly.
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M
Rating: 5 out of 5
I searched for this jacket everywhere, original Cockpit, the only one in Europe to have it!! Thank you Thank you Thank you!! Extra fast shipping, excellent price. You have made a dream of mine come true!!!
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D
Rating: 5 out of 5
Very beautiful product, meets my expectations. Well-made website that presents the products well. Fast shipping and delivery, impeccable. Very happy with this first order at Cuirs Guignard!
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N
Rating: 5 out of 5
Impeccable. My son tried it on with his eyes covered because it's for his Christmas. It is very beautiful.
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C
Rating: 5 out of 5
Excellent site and good telephone reception, good follow-up and receipt of the package on the day. Beautiful leather and model that suits me perfectly.
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C
Rating: 5 out of 5
Quality product! Delivery times respected!
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K
Rating: 5 out of 5
Very good communication with customer service. Perfect product.
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M
Rating: 2 out of 5
High quality shoes but even though I took a size larger than my usual size, I couldn't fit my feet into the boots. Attention: return to be paid (20 euros): incorrect! The return should be free.
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Response from Cuirs Guignard
Hello, Thank you for your message, our boots are indeed of quality, we are really sorry. It happens that the instep is too high, the foot wide and having difficulty entering the boots, we advise trying them on with a plastic bag to realize the size. As for the return, we note well on our site that the return is at the customer's expense, the return is made by simple colissimo and depending on the weight, so on average from 10 to 15 euros. But you forgot to mention in your review that we refunded you the 12 euros of shipping costs to your bank account! Best regards, ETS GUIGNARD.
L
Rating: 5 out of 5
The quality of the product is very well packaged, no complaints to report.
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