Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
I have not received my order yet, so this is not a comment on your products. I am happy to do a product review once I receive my order. My order date is 31 August. My order wasn't prepared until 9 September. And just today, a week after it was prepared and 16 days after my order date, my order has shipped. I've received 2 rating requests since I placed my order, so I am giving the feedback. Still very excited for my order. But shipping 16 days after my order date is very long. And I'm still not sure when delivery is expected, hoping delivery date will soon be available too.
Response from Cuirs Guignard
Hello Indeed, your order was placed on 31/08 for three items a bag shipped within 10 days a jacket shipped within 2 days and a pair of boots shipped within 15 days / 3 weeks. Your delivery address is in the United States, so we warned you by email that we are grouping the 3 items, your package was therefore shipped in full on Friday, September 16, your package is currently being delivered, so we are now waiting for your opinion on the products.Thank you ETS GUIGNARD
P
Philippe H.
Rating: 5 out of 5
A nice bomber a bit expensive but still affordable.
Translated reviews
F
Foissotte
Rating: 5 out of 5
Order taking, perfect. Delivery perfect. Product perfect. I will use this company again.
Translated reviews
M
Mechehat
Rating: 5 out of 5
Superb biker jacket, excellent quality leather, perfect finish, color conforms, size conforms, ultra-fast delivery, just a small downside the delivery person rang and left the package on the stairs and left without waiting for us, we live on the 4th floor, it could have been stolen. What more can I say, I am completely satisfied.
Translated reviews
C
cliente
Rating: 5 out of 5
Ultra competent and attentive, a unique product and high-end service, I recommend
Translated reviews
K
Karine B.
Rating: 5 out of 5
I received my order very quickly. The ordered cowboy boots are beautiful and the quality is evident. Thank you
Translated reviews
J
Jean M.
Rating: 5 out of 5
Merchandise that corresponds to my request, fast delivery and well protected
Translated reviews
M
Mechehat
Rating: 5 out of 5
Excellent surprise, high quality leather, very neat finish, color conforms, large elegant bag, just everything I wanted.
Translated reviews
C
cliente
Rating: 3 out of 5
long a preparer
Response from Cuirs Guignard
Bonjour, Nous prenons en compte votre remarque, vous avez passé commande sur notre site d'une sacoche cuir hexagona , nous indiquions un délai d'envoi de 10 jours ouvrés , votre colis a été expédié sous 6 jours , nous avons donc largement respecté nos engagements. Désolés que vous trouviez ce délai trop long, nous espérons que le produit vous convient et vous revoir prochainement sur notre site pour un autre achat , bonne journée ETS GUIGNARD
N
Norm S.
Rating: 3 out of 5
The service from Cuirs Guignard was okay even though they did initially give me the wrong tracking number. The item took about two weeks from placing the order to receiving it here in Australia which was okay. Unfortunately, the Sendra Boots I ordered had a fault in them. Not up to Sendra's usual standard. Very disappointing but not worth the effort to return from here in Australia. They should have been checked by Cuirs Guingnard before dispatching them to me.
Response from Cuirs Guignard
Hello We are very sorry if the product is not suitable, sendra products are of very good quality and finish, what's going on? we did not have any emails to let us know, we would have seen for an exchange or a refund. As for the tracking number when sending it by email, there was indeed a one-digit error, following your message we immediately rectified it, cordially ETS GUIGNARD
L
Liliane
Rating: 5 out of 5
I am completely satisfied with my purchase at Cuirs Guignard. The delivery was extremely fast, the product conforms to the description and seems to be of good quality. I will undoubtedly place another order if needed. Thank you.
Translated reviews
C
cliente
Rating: 5 out of 5
I am ordering for the first time, but I am satisfied! Very good customer service! The order was delivered quickly! I recommend!
Translated reviews
D
de G.
Rating: 4 out of 5
Hello, Order delay and taking order super. My only concern is that I don't have the mannequin size and for size 64 the sleeves are really too long by 5 cm what to do today, artisans who take back leather, even in Annecy, are rare. But on your side, there aren't really any solutions. Quasimodo remains Quasimodo. Otherwise, nice garment. Best regards, Gilles
Translated reviews
C
cliente
Rating: 5 out of 5
Fast, careful shipping, quality product
Translated reviews
V
VIRGINIE D.
Rating: 5 out of 5
Fast shipping, good quality apparently, to see in the long term but nothing to say for now
Translated reviews
C
clienteGérald V.
Rating: 5 out of 5
Very nice quality boots conform to the description. Fast shipping, I recommend!
Translated reviews
S
Sandrine
Rating: 5 out of 5
Boots faithful to the description!! Normal size!!
Translated reviews
C
cliente J.
Rating: 5 out of 5
Very satisfied, order arrived quite quickly, gracious commercial gesture for a small delay and I am very grateful to you, you were not at all obliged. Small downside that has nothing to do with you, I followed the recommendations for size (1.83m 108 chest circumference and 100 waist circumference, size 44 American recommended) but I find the jacket a bit tight, maybe it's normal and it will give with use. Very happy with my purchase however.
Translated reviews
M
MOULY A.
Rating: 3 out of 5
I received the jacket, it is too small despite the provided measurements that matched. When I requested a return and refund, there was no offer for an exchange in a larger size.
Translated reviews
Response from Cuirs Guignard
Hello, We are really sorry that the product does not fit. We try to advise our customers as best as we can with the information you provide us, but an error is possible. In this case, it is indeed possible to return the jacket either for an exchange or a refund. For your order, you sent us a request for a refund, we followed your request; otherwise, we would have offered you an exchange. Best regards, ETS GUIGNARD
C
cliente
Rating: 4 out of 5
I received my package but ordered on August 13 and delivered on September 3! Otherwise, very good product.
Translated reviews
L
LIONEL D.
Rating: 5 out of 5
Order arrived very quickly.
Translated reviews
C
cliente
Rating: 5 out of 5
Fast and efficient, very good advice, I highly recommend
Translated reviews
P
Pierre J.
Rating: 5 out of 5
As usual, fast and perfect ??
Translated reviews
V
Véronique R.
Rating: 5 out of 5
Very fast and efficient delivery. The product corresponds perfectly to the order.
Translated reviews
F
Frédéric
Rating: 5 out of 5
Excellent experience: order placed before noon and coat received the next day, it couldn't be better! Very happy with the coat, perfect size, very high quality and warm.
Translated reviews
S
STEPHANE J.
Rating: 3 out of 5
Order not received because the supplier is closed until August 28, so 3 to 4 weeks of waiting. Order placed on August 15, so a total of 1.5 months of waiting, I think.
Translated reviews
Response from Cuirs Guignard
Hello, indeed during the month of August, the delays can be a bit longer than expected, but don't worry, we do our best. Your package was sent today; we indicated a delay of 15 days / 3 weeks, and we even took less time! Wishing you a good reception, best regards.
D
DUGENNE
Rating: 5 out of 5
I am not too disappointed; I would have liked them to be a bit thinner!!
Translated reviews
F
Frederic D.
Rating: 5 out of 5
Well-designed site, quality products perfectly matching the many photos. Bravo and thank you
Translated reviews
J
Jean L.
Rating: 5 out of 5
Since my adolescence, I have been wearing cowboy boots. 40 years later, I still have the same passion. I chose Guignard leathers for the quality of the leathers and brands. I ordered a first pair of cowboy boots. I have a high instep. I couldn't get them on. I returned the boots and called customer service. The welcome was pleasant and very attentive to my difficulties. I chose with this person and on their good advice a new pair of boots that fit my foot shape better. Received three days after the new order. After a period of adjustment, here I am walking. Thank you for your advice, your diligence, and the quality of your products. A big thank you to your team.
Translated reviews
D
David F.
Rating: 5 out of 5
I ordered a leather travel bag for 24 hours from Le Mans. Very nice quality product and very fast delivery. I am very satisfied with my order and recommend the Cuirs Guignard house.
Translated reviews
S
Sophie S.
Rating: 5 out of 5
Very serious, quality product! Attentive to customers, accommodating and understanding ??
Translated reviews
H
Hélène M.
Rating: 5 out of 5
Fast shipping, with the product well packaged. Beautiful quality leather. I followed the seller's advice over the phone. I recommend the Guignard house for the quality of the products and their advice.
Translated reviews
C
cliente
Rating: 5 out of 5
Excellent attention and advice before the purchase. The quality/price ratio of the purchased product is unbeatable. Post-sale attention for a size change was perfect. Delivery time and service were very good. Online payment method, secure. Good website, although with some problems in the contact forms, which hang due to anti-spam filter.
Translated reviews
A
aa75020
Rating: 5 out of 5
Good selection of bags. I found a small bag with both a handle and a shoulder strap, which is quite rare.
Translated reviews
S
STEPHANE J.
Rating: 3 out of 5
After a small issue with my order, the responsiveness from the Cuir Guignard site was immediate. Thank you for this professionalism.
Translated reviews
Response from Cuirs Guignard
We are sorry for this inconvenience and your disappointment. Please know that we do our best for our customers. We have sent you an email to your personal address to offer you compensation. Best regards.
C
cliente
Rating: 5 out of 5
Very good! Fast delivery, perfect order tracking, and very nice product.
Translated reviews
C
cliente
Rating: 5 out of 5
Item corresponding to the ordered item, within the indicated deadlines ??
Translated reviews
G
Gos
Rating: 5 out of 5
The presentation by category quickly directed me to bags that met my expectations! I will return to discover dressed models for autumn. Bravo and thank you.
Translated reviews
V
Vincent
Rating: 5 out of 5
Fast shipping, never disappointed.
Translated reviews
M
Marianne
Rating: 5 out of 5
Very professional.
Translated reviews
We use cookies for audience measurement and improving user experience.