Cura naturale consistently delivers on product quality and effectiveness, with many reviews highlighting real results, exceptional scents, and strong performance across a wide range of items for horses and other uses. Customers praise fast, careful delivery and well-packaged orders, noting quick shipping and reliable packaging that protects products. The store distinguishes itself with helpful, prompt customer service and valuable advice, creating a dependable shopping experience. Repeated mentions of long-time satisfaction and loyalty reinforce the store’s reliability and high standards in both products and service.
As good as the products are, the customer service is disappointing. I ordered 3 bottles of "respiratory comfort", all of which leaked during transport, and customer service replied to me "you can still use them" without acknowledging the defective nature of the paid products and without caring about the lack of hygiene.
Translated reviews
Response from Cura naturale
Hello Carole, thank you for sharing your feelings, and we understand that receiving leaking bottles may have disappointed you.
As we discussed together, these leaks are of mechanical origin at the time of packaging, sometimes due to insufficient tightening of the cap at the end of the line combined with the shocks of transport, with no issues of sealing or preservation of the contents of our products. To prevent this inconvenience from happening again, we will soon be completely evolving our packaging.
As agreed, two solutions are offered to you. Either a refund in the form of a voucher with no expiration date, in which case you keep your bottles, as the product inside remains perfectly usable. Or the return of the bottles for a refund to your original payment method. We remain at your disposal by email at [email protected] to finalize the option that suits you.
Have a nice day.
A
Alissia S.
Rating: 5 out of 5
following a purchase from 20/05/2026
I love both the scent and the effectiveness of the products
Translated reviews
A
Alexia C.
Rating: 5 out of 5
following a purchase from 20/05/2026
Package received. An incredible service and top-notch products! I really recommend them to everyone. It's a great brand with real quality and a lot of care in every detail.
Translated reviews
N
Nelly A.
Rating: 5 out of 5
following a purchase from 17/05/2026
Order received quickly. I haven't tried the product yet but I know it works because I was told about it.
Translated reviews
T
Thiphaine L.
Rating: 5 out of 5
following a purchase from 20/05/2026
Always incredible scents, and packaging that allows products to travel safely. What more could you ask for.
Translated reviews
V
Valerie H.
Rating: 5 out of 5
following a purchase from 20/05/2026
very good products but very long delivery
Translated reviews
F
Fanny L.
Rating: 5 out of 5
following a purchase from 12/05/2026
As always, I am more than satisfied with my purchase because the products are very good and the shipping as well.
Translated reviews
L
Lauriane G.
Rating: 5 out of 5
following a purchase from 14/05/2026
Delighted as always
Translated reviews
M
Maeva D.
Rating: 5 out of 5
following a purchase from 21/05/2026
Product of very good quality, I recommend.
Translated reviews
A
Allia
Rating: 5 out of 5
following a purchase from 21/05/2026
Great !!
Translated reviews
L
Laetitia C.
Rating: 5 out of 5
following a purchase from 20/05/2026
The products are in very good condition upon delivery. They are well packaged and protected and match my order.
Translated reviews
A
Anne-Laure D.
Rating: 5 out of 5
following a purchase from 13/05/2026
Well-organized site, fast delivery, effective products
Translated reviews
M
Megane P.
Rating: 5 out of 5
following a purchase from 10/05/2026
Not enough setbacks for efficiency yet. But otherwise very good, apart from a slightly long delivery, due to an exceptional situation.
Translated reviews
G
Garance P.
Rating: 5 out of 5
following a purchase from 15/05/2026
Very pleasantly surprised by the speed of processing my order as well as the quality of the products
Translated reviews
A
Aude S.
Rating: 5 out of 5
following a purchase from 12/05/2026
Always excellent products
Translated reviews
N
Nétémi S.
Rating: 5 out of 5
following a purchase from 06/05/2026
super
Translated reviews
B
Bénédicte G.
Rating: 5 out of 5
following a purchase from 16/05/2026
Top products
Translated reviews
A
Aurore G.
Rating: 2 out of 5
following a purchase from 09/05/2026
Catastrophic delivery times
Translated reviews
Response from Cura naturale
Hello Aurore, such disappointing delays are a real source of frustration and we completely understand it.
We are going through a period where we can no longer consistently meet our promise of fast shipping, and we do not take this lightly. A thorough work is currently being done to sustainably restore our deadlines, and we will have the opportunity to discuss this more broadly soon.
If an order is still pending on your side, please let us know its number at [email protected], we will follow it up without delay with you.
Have a nice day
V
Vanessa P.
Rating: 5 out of 5
following a purchase from 15/05/2026
Always on top, fast and careful shipping
Translated reviews
C
Camille R.
Rating: 5 out of 5
following a purchase from 13/05/2026
Top products.!
Translated reviews
A
Audrey M.
Rating: 5 out of 5
following a purchase from 20/05/2026
Very happy with my order
Translated reviews
P
Priscilla F.
Rating: 4 out of 5
following a purchase from 08/05/2026
Excellent products. Service attentive to its customers and their needs. However, a small downside for the shipping time of the package which is getting longer and longer (more than 10 days passed between the order and its shipment).
Translated reviews
R
Rosemary B.
Rating: 4 out of 5
following a purchase from 18/05/2026
I just received the products. It is not possible to give an opinion.
Translated reviews
N
Nelly K.
Rating: 5 out of 5
following a purchase from 19/05/2026
I am very happy with the products purchased for both the horse and the cat
Translated reviews
M
Manon R.
Rating: 5 out of 5
following a purchase from 19/05/2026
Fast delivery and especially quality products. Exceptional scents and proven effectiveness. Nothing to complain about except that it's great!
Translated reviews
A
Anais M.
Rating: 5 out of 5
following a purchase from 03/05/2026
Great.
Translated reviews
B
Barre B.
Rating: 5 out of 5
following a purchase from 17/05/2026
Serious site, attentive team, and natural products. I received my package well and thank you for it.
Translated reviews
S
Sabine S.
Rating: 5 out of 5
following a purchase from 19/05/2026
Very happy, fast delivery and always loyalty points. Thank you Cura naturale !!
Translated reviews
S
Sophie D.
Rating: 5 out of 5
following a purchase from 19/05/2026
Everything went well, the package arrived well, well packaged, all the products are very good :)
Translated reviews
M
Michele G.
Rating: 5 out of 5
following a purchase from 17/05/2026
Very happy, almost no ticks on my dog and on me too
Translated reviews
O
Océane B.
Rating: 5 out of 5
following a purchase from 16/05/2026
Perfect! Delivery and deadline respected! For the products: -nourishing oil: I use it on mane and coat, the scent is neutral and pleasant and I feel the mane is nourished and less damaged (dermatitis horse) -skin comfort supplement: 1 week of use and I already notice on my dermatitis horse, less scratching and more comfort for him I recommend the products and will not hesitate to reorder for other products!
Translated reviews
C
Caroline R.
Rating: 1 out of 5
following a purchase from 18/05/2026
Order never received. No news.
Translated reviews
Response from Cura naturale
Hello Caroline, we are sincerely sorry for this situation, not receiving your order and being left without news, it is completely understandable that this has disappointed you.
To be transparent with you: our commitment is to ship any order placed before 1 PM on a working day the same day, and for several months we have not been able to consistently meet this promise. This is a situation we take very seriously, and a deep reorganization is currently underway to resolve this issue at its root and restore the reliability that our deadlines deserve. We will communicate publicly very soon about the upcoming changes.
This does not excuse the lack of news regarding your order, and we want to resolve this as quickly as possible with you. Write to us at [email protected] with the subject URGENT and your order number, we will immediately resume tracking to locate your package and find a solution.
Have a nice day
A
Agnes P.
Rating: 5 out of 5
following a purchase from 14/05/2026
Very satisfied with the exchange with customer service. For the ordered products, not enough feedback
Translated reviews
A
Aurélie S.
Rating: 5 out of 5
following a purchase from 13/05/2026
Perfect as always, fast and careful shipping. Available when we have questions, and very good quality products.
Translated reviews
C
Céline C.
Rating: 5 out of 5
following a purchase from 13/05/2026
Perfect service perfect products the best
Translated reviews
A
Audrey D.
Rating: 4 out of 5
following a purchase from 14/05/2026
fast delivery, special mention for the repairing balm, however I find the anti-itch gel a bit too liquid, so with a foal that moves and on which we have to apply this gel on the head, the maneuver is a bit tricky
Translated reviews
F
Frederique L.
Rating: 5 out of 5
following a purchase from 13/05/2026
Ergonomic site and very good communication
Translated reviews
A
Annabelle B.
Rating: 5 out of 5
following a purchase from 13/05/2026
relatively steep shipment, well packaged treatment not started so to be continued
Translated reviews
A
Agnes K.
Rating: 5 out of 5
following a purchase from 11/05/2026
Regarding the respiratory supplement, I am happy with it.
Translated reviews
C
Claire B.
Rating: 5 out of 5
following a purchase from 13/05/2026
It's nice to receive an order so well packaged in a perfect container and especially delivered quickly. Moreover, you take into account the comments we make to improve the practical side of the application or the rationing of products. Thank you to the entire Cura naturale team.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Português 
Italiano 
Deutsch 