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S
Rating: 5 out of 5
Very clear and easy to navigate site.
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Customer reviews of Cura naturale
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 193 published reviews
Summary of reviews
Cura naturale consistently delivers on product quality and effectiveness, with many reviews highlighting real results, exceptional scents, and strong performance across a wide range of items for horses and other uses. Customers praise fast, careful delivery and well-packaged orders, noting quick shipping and reliable packaging that protects products. The store distinguishes itself with helpful, prompt customer service and valuable advice, creating a dependable shopping experience. Repeated mentions of long-time satisfaction and loyalty reinforce the store’s reliability and high standards in both products and service.
Reviews 1, 2, 4 and 5 stars
Reset filtersM
Rating: 4 out of 5
Nothing to say about the product which is great, however very disappointed with the delays, indeed on the site the delay was 3-4 days and in the end I received the package 10 days later and therefore not on time for my competition for which I had ordered the clay, I had to buy clay on site more expensive and less good
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A
Rating: 5 out of 5
Customer service that responds quickly to questions. The products are of good quality, natural and made in France.
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V
Rating: 5 out of 5
I have a lot of Cura Natural products, they are very good, I recommend them without hesitation
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F
Rating: 5 out of 5
Fast delivery and well packaged
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C
Rating: 5 out of 5
Great product
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C
Rating: 5 out of 5
Navigation on the site is very smooth, the delivery went very well and the packaging is careful.
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N
Rating: 5 out of 5
Fast delivery, easy purchases to make
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S
Rating: 5 out of 5
The best care for our horses!
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F
Rating: 5 out of 5
Never disappointed with Cura Naturale products
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A
Rating: 5 out of 5
After a few days of application, I clearly see the result. I recommend
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L
Rating: 5 out of 5
The site offers very good products that are always very effective, and the delivery is fast, I highly recommend!
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C
Rating: 5 out of 5
The best fly repellent I have tested! Very effective and long-lasting for both flies and mosquitoes
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E
Rating: 5 out of 5
Order received quickly and since I have been getting all my products from you, I have never been disappointed by the quality of the products! They all work very well and especially in chemical products!
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M
Rating: 5 out of 5
Quality product, I highly recommend it.
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D
Rating: 5 out of 5
Natural and organic products with excellent value for money. Packages are sent quickly and in boxes adapted to the size of the order. I would soon recommend on this site!
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C
Rating: 5 out of 5
Logical site, easy
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E
Rating: 5 out of 5
my care products are 100% CuraNaturale, I have never been disappointed by their products and my horse has never been so well cared for in terms of care, injuries, post-session and the scents of the products no need to talk about it, it's addictive. Aurélie is always very present to answer my questions, orders arrive in three days at most... I can only recommend
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L
Rating: 5 out of 5
Very good site. Easy to use.
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L
Rating: 2 out of 5
Great site, the only negative point would be the delivery time, I paid to have it the next day but it arrived 2 days later, the same time as if I hadn't paid for express delivery a bit disappointed but oh well...
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Response from Cura naturale
Hello Léna, I am sorry to read about your experience with your order. It happens that there are many orders during the weekend and the shipping of orders can be delayed at the beginning of the week. Despite a 24-hour delay in shipping, the choice of express delivery allowed for delivery the day after shipping, which was Thursday. With standard delivery, you would have been delivered Friday at the earliest, or even Monday. In this specific case, do not hesitate to contact us to refund the price difference between express delivery and standard delivery. I remain available if needed, Emmanuel
C
Rating: 4 out of 5
Long shipping with Mondial Relay, but the package arrived in very good condition!
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A
Rating: 5 out of 5
Top product never disappointed
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E
Rating: 1 out of 5
«Error during my order when I entered the promo code. Instead of the 10% discount, the delivery became free and the validation was done automatically. It was 3:07 PM when I searched in vain for help by email, social networks... Order immediately passed for shipping so impossible to cancel. 24 hours later, obviously, I was told it was too late, without the slightest consideration. Not even a call when I tried all channels and there is no phone number, I admit to being quite disappointed... I had also ordered a product, I received the refill and not the spray. That's a lot for a single order that arrived by the greatest of chances at a locker where I sent a friend to be on time and then I wanted to have the products delivered to him. I have already ordered several times but I admit that this could make me think twice before ordering again
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Response from Cura naturale
Hello Émilie, We are sincerely sorry that your experience did not meet your expectations. We understand your frustration, especially since several elements have accumulated on this order. Regarding the 10% promotional code, no message was sent to us on this subject. That said, we can of course grant you this discount through our loyalty program: do not hesitate to request it, we will take care of it with pleasure. Your message reached us at 3:07 PM, but the order had already been prepared and shipped immediately, as mentioned in our response the next morning. We are a small passionate team, which allows us to ship orders very quickly... sometimes too quickly, as was unfortunately the case here. This makes last-minute changes difficult to integrate once the order is launched for preparation. As for the product received, it is not a preparation error: the product sheet specifies that the 500 ml format corresponds to a refill. We understand that this may have caused confusion, and we will review its presentation to make this information more visible. We are sorry that this order did not meet your expectations. Your feedback is valuable and helps us to constantly improve our service. If you wish to discuss this or find a solution together, we are of course at your disposal. Have a nice day, Aurélie
H
Rating: 5 out of 5
The products are of very good quality, shipping is fast and careful, Aurélie responds with professionalism and kindness to all questions, it's a real added value for me.
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C
Rating: 5 out of 5
Everything is perfect
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O
Rating: 5 out of 5
Site ok
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O
Rating: 5 out of 5
Very easy order and ultra-fast delivery
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R
Rating: 5 out of 5
Delivery is fast, products are very well packaged and of high quality, I will order again and I recommend it to everyone looking for a site for natural care products for horses
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J
Rating: 1 out of 5
No customer service paid product and never received
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Response from Cura naturale
Hello Jeremy, following our exchanges by email, it turns out that we did not receive your first messages and as soon as we received your messages yesterday, your package that had been returned to us has been resent to you. I remain available if needed, Emmanuel
H
Rating: 5 out of 5
Effective and natural products for the well-being of animals
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L
Rating: 5 out of 5
Very good products and I recommend Cura Naturale to all owners...
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C
Rating: 5 out of 5
I ordered the repairing poultice again in a larger container because I love it! I also ordered sunscreen but I haven't used it yet.
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L
Rating: 5 out of 5
Very satisfied
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C
Rating: 5 out of 5
The delivery is great there are several types of delivery (faster...) , the customer service is top
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D
Rating: 5 out of 5
Very good site everything is easy to find
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D
Rating: 5 out of 5
French brand, reassuring for the quality of the products. Wide range of care. The price is indeed high compared to large commercial brands but quality comes at a price and so does customer service. I will reorder to expand the range of care already purchased (hoof care, detangler, etc.)
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A
Rating: 5 out of 5
Fluid
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K
Rating: 5 out of 5
Very good products, all effective. I recommend with my eyes closed. Very fast shipping!
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C
Rating: 5 out of 5
We are very satisfied. The ordered products are shipped quickly and well packaged.
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A
Rating: 5 out of 5
Fast order, I am delighted with the ordered products. The horses take them without any problem and I think it does them good.
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