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E
Rating: 5 out of 5
The shipment took a bit of time but I was warned in advance. Very well packaged. And very good products.
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Customer reviews of Cura naturale
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 193 published reviews
Summary of reviews
Cura naturale consistently delivers on product quality and effectiveness, with many reviews highlighting real results, exceptional scents, and strong performance across a wide range of items for horses and other uses. Customers praise fast, careful delivery and well-packaged orders, noting quick shipping and reliable packaging that protects products. The store distinguishes itself with helpful, prompt customer service and valuable advice, creating a dependable shopping experience. Repeated mentions of long-time satisfaction and loyalty reinforce the store’s reliability and high standards in both products and service.
Reviews 1, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
delivery a bit long but product and services perfect!
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A
Rating: 5 out of 5
Don't change anything
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G
Rating: 5 out of 5
Very satisfied with my order, well protected in the package. Received with a small delay without surprise as it was clearly stated at the time of purchase.
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S
Rating: 5 out of 5
Repellent Oil is very effective and it smells good.
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S
Rating: 5 out of 5
I really recommend Cura naturale, the service is really efficient, when you contact them for questions (before or after ordering) they respond very quickly, I received my order very quickly with a lot of kindness. I got plenty of advice for my old dog of 13 years who has bronchial issues. All that to say, really don't hesitate, you can order with your eyes closed! I will gladly order again. Thank you again to them for their speed, their kindness, and their products!
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M
Rating: 5 out of 5
Superb product that works
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Several orders placed with Cura Naturale. Always as delighted with the products that are very effective while being natural.
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B
Rating: 1 out of 5
I have been using it for a week and I notice that the effectiveness does not last long and that in the areas where I apply it, my ponies and the horse are losing their hair like with many products. Under the belly it's fine but on the head, no.
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Response from Cura naturale
Hello, it is disappointing to read that the result does not last and that you observe hair loss in the application areas, we understand your disappointment.
To respond accurately, we need to identify precisely the product in question and how it is applied, as certain areas like the head require a very specific application method that greatly changes the result and skin comfort.
Please write to us at [email protected] specifying the product used, we will get back in touch to review together and adjust what needs to be adjusted.
Have a nice day!
To respond accurately, we need to identify precisely the product in question and how it is applied, as certain areas like the head require a very specific application method that greatly changes the result and skin comfort.
Please write to us at [email protected] specifying the product used, we will get back in touch to review together and adjust what needs to be adjusted.
Have a nice day!
M
Rating: 5 out of 5
Very satisfied, I had sent an email because I still hadn't received a follow-up email and they took charge of my order quickly. Thank you!
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C
Rating: 5 out of 5
I am more than convinced of the effectiveness of their range of bud macerates...and too sad that it will no longer be available.
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S
Rating: 5 out of 5
The product received gives me complete satisfaction. There was a delay for shipping but the customer service was very available and nice
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M
Rating: 5 out of 5
Awesome!
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L
Rating: 5 out of 5
Very good products
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L
Rating: 4 out of 5
The products are great, nothing to say. However, 3 weeks to receive a package is really a lot... especially since when I contact customer service to find out where it is, they respond that they don't know.. not very professional but regarding the products, nothing to say, really great.
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L
Rating: 5 out of 5
Never disappointed
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E
Rating: 5 out of 5
Perfect! Quality product and top-notch service!
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A
Rating: 5 out of 5
The products are great, the smell is a real delight! I will gladly recommend.
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O
Rating: 5 out of 5
Reliable site, excellent products
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M
Rating: 5 out of 5
Super smell
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J
Rating: 5 out of 5
I use the drops for joint pain, for my dog who is seventeen years old, and it is really amazing; he runs like a little rabbit. I highly recommend this product.
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A
Rating: 5 out of 5
This is the second time I order. For now, I can't really say if it suits my horse or not. We need to wait a bit. Regarding the order delivery, I am very satisfied.
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V
Rating: 5 out of 5
A careful order received quickly. Treatments adapted to my ponies that they take very easily! And a consulting service to recommend. Thank you!
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A
Rating: 5 out of 5
Great! I have tried several products from the range and I am very satisfied with the results.
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M
Rating: 5 out of 5
Excellent product as usual
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C
Rating: 5 out of 5
Always top
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C
Rating: 1 out of 5
As good as the products are, the customer service is disappointing. I ordered 3 bottles of "respiratory comfort", all of which leaked during transport, and customer service replied to me "you can still use them" without acknowledging the defective nature of the paid products and without caring about the lack of hygiene.
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Response from Cura naturale
Hello Carole, thank you for sharing your feelings, and we understand that receiving leaking bottles may have disappointed you.
As we discussed together, these leaks are of mechanical origin at the time of packaging, sometimes due to insufficient tightening of the cap at the end of the line combined with the shocks of transport, with no issues of sealing or preservation of the contents of our products. To prevent this inconvenience from happening again, we will soon be completely evolving our packaging.
As agreed, two solutions are offered to you. Either a refund in the form of a voucher with no expiration date, in which case you keep your bottles, as the product inside remains perfectly usable. Or the return of the bottles for a refund to your original payment method. We remain at your disposal by email at [email protected] to finalize the option that suits you.
Have a nice day.
As we discussed together, these leaks are of mechanical origin at the time of packaging, sometimes due to insufficient tightening of the cap at the end of the line combined with the shocks of transport, with no issues of sealing or preservation of the contents of our products. To prevent this inconvenience from happening again, we will soon be completely evolving our packaging.
As agreed, two solutions are offered to you. Either a refund in the form of a voucher with no expiration date, in which case you keep your bottles, as the product inside remains perfectly usable. Or the return of the bottles for a refund to your original payment method. We remain at your disposal by email at [email protected] to finalize the option that suits you.
Have a nice day.
A
Rating: 5 out of 5
I love both the scent and the effectiveness of the products
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A
Rating: 5 out of 5
Package received. An incredible service and top-notch products! I really recommend them to everyone. It's a great brand with real quality and a lot of care in every detail.
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N
Rating: 5 out of 5
Order received quickly. I haven't tried the product yet but I know it works because I was told about it.
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T
Rating: 5 out of 5
Always incredible scents, and packaging that allows products to travel safely. What more could you ask for.
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V
Rating: 5 out of 5
very good products but very long delivery
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F
Rating: 5 out of 5
As always, I am more than satisfied with my purchase because the products are very good and the shipping as well.
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L
Rating: 5 out of 5
Delighted as always
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M
Rating: 5 out of 5
Product of very good quality, I recommend.
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A
Rating: 5 out of 5
Great !!
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L
Rating: 5 out of 5
The products are in very good condition upon delivery. They are well packaged and protected and match my order.
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A
Rating: 5 out of 5
Well-organized site, fast delivery, effective products
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M
Rating: 5 out of 5
Not enough setbacks for efficiency yet. But otherwise very good, apart from a slightly long delivery, due to an exceptional situation.
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