Customer reviews of Cura naturale

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 193 published reviews

Summary of reviews

Cura naturale consistently delivers on product quality and effectiveness, with many reviews highlighting real results, exceptional scents, and strong performance across a wide range of items for horses and other uses. Customers praise fast, careful delivery and well-packaged orders, noting quick shipping and reliable packaging that protects products. The store distinguishes itself with helpful, prompt customer service and valuable advice, creating a dependable shopping experience. Repeated mentions of long-time satisfaction and loyalty reinforce the store’s reliability and high standards in both products and service.

Reviews 1 and 4 stars

Reset filters
S
Sylvie M.
Rating: 1 out of 5
following a purchase from 21/12/2025
I cannot give an opinion on the product as it has still not been received... however, I have placed 3 orders for the first time and have only had issues.
Translated reviews
Response from Cura naturale
Hello Sylvie, Thank you for your order! We have received an enormous number of orders and with the holidays (public holiday and bridge), we have not managed to keep up with the shipments. At the beginning of this week, all orders will be shipped, including yours! Regarding your 2 other orders, I cannot find any exchange mentioning a problem, could you please write to me by email to discuss it? Thank you, have a great day Emmanuel.
C
Cécile O.
Rating: 4 out of 5
following a purchase from 12/12/2025
You can quickly find the products
Translated reviews
M
Maïté P.
Rating: 4 out of 5
following a purchase from 07/12/2025
Home delivery would be a plus, we are at least 17km from the mondial relay
Translated reviews
M
Morgane C.
Rating: 4 out of 5
following a purchase from 06/12/2025
A bit complicated to enter the delivery address.
Translated reviews
P
Patyrick L.
Rating: 4 out of 5
following a purchase from 16/11/2025
As this product acts in the long term, it is complicated to respond objectively so quickly, since it is in addition to another medication. I hope I will be satisfied, not for me, but for my dog since he is the one suffering.
Translated reviews
C
Clotilde D.
Rating: 4 out of 5
following a purchase from 30/11/2025
I don't find the site very practical for properly identifying and using the products. I rely on the stories of Marinette Athimon.
Translated reviews
M
Marine M.
Rating: 4 out of 5
following a purchase from 21/11/2025
It's great, functional, the only problem is that it lacks sets...
Translated reviews
S
Sabrina G.
Rating: 4 out of 5
following a purchase from 29/11/2025
The only thing I find that makes it not super easy to find our products is that they are all white with a green label. So not super easy to identify, you have to read (very small on the phone) the name of each product to find the right one.
Translated reviews
V
Valentin P.
Rating: 1 out of 5
following a purchase from 02/12/2025
To be able to give my opinion, I would need to receive the products. Order placed on December 2, we are on the 13th and still nothing received! Always stuck on a platform. Never had delivery problems until today, huge problem with Mondial Relay which seems to be a problem for no one but me.
Translated reviews
Response from Cura naturale
Hello Valentin, unfortunately at this time of year, Mondial Relay seems to struggle to manage abnormal situations like it was the case with your closed relay point. As discussed with you by email, your package will apparently be delivered to you at the beginning of this week, sorry for this unusual delay. Best regards, Emmanuel
M
Marie S.
Rating: 4 out of 5
following a purchase from 21/11/2025
Well-organized and very complete site, aesthetically pleasing to search and to do research.
Translated reviews
S
Sarah R.
Rating: 1 out of 5
following a purchase from 22/11/2025
In my package, half of the product for the mane had leaked, usually there is tape everywhere but not this time. So I am not satisfied, I don't know if I would reorder from your site
Translated reviews
Response from Cura naturale
Hello Sarah, I am sorry for this inconvenience. After looking at your order, for your two mane products, no tape is used as it is usually not necessary. However, it may be an isolated accident, as is your case, often due to a mishandled package during transport. Please feel free to contact us by email directly so we can offer you a solution. Have a nice day Emmanuel
E
Emilie R.
Rating: 4 out of 5
following a purchase from 05/11/2025
Easy and intuitive site.
Translated reviews
L
Laurence M.
Rating: 4 out of 5
following a purchase from 11/11/2025
Good products
Translated reviews
S
Sophie L.
Rating: 4 out of 5
following a purchase from 04/11/2025
Interesting cosmetics, not enough feedback on foot care products and supplements. Orders are very well shipped and quickly.
Translated reviews
P
Patricia M.
Rating: 4 out of 5
following a purchase from 25/10/2025
Very understandable site, very easy to use
Translated reviews
C
Camille C.
Rating: 4 out of 5
following a purchase from 31/10/2025
Great products, I'm a fan
Translated reviews
L
Léna P.
Rating: 4 out of 5
following a purchase from 26/10/2025
Practical site, details products well
Translated reviews
F
Fiona D.
Rating: 4 out of 5
following a purchase from 22/10/2025
Very good product I recommend, fast delivery
Translated reviews
S
Silvia L.
Rating: 1 out of 5
following a purchase from 25/10/2025
I still haven't received my package, Mondial Relay is deplorable! Product UNFORTUNATELY not tested
Translated reviews
Response from Cura naturale
Hello Sylvia, I am sorry to read you. Unfortunately, it happens that Mondial Relay takes longer to deliver but it is fortunately rare. I see that your order has indeed arrived at the relay point today and is ready to be picked up. I remain available if needed, Have a nice day to you Emmanuel
O
Odile C.
Rating: 4 out of 5
following a purchase from 05/10/2025
Good products, unfortunately a bit expensive.
Translated reviews
C
Celine A.
Rating: 4 out of 5
following a purchase from 20/10/2025
Very good
Translated reviews
É
Élodie L.
Rating: 4 out of 5
following a purchase from 15/10/2025
Easy to use.
Translated reviews
I
Ines N.
Rating: 4 out of 5
following a purchase from 06/10/2025
Easy to use
Translated reviews
M
Maryse B.
Rating: 4 out of 5
following a purchase from 02/10/2025
Satisfactory
Translated reviews
S
Sylviane S.
Rating: 4 out of 5
following a purchase from 19/09/2025
Respect for deadlines, good follow-up. However, the amount of €95 to benefit from home delivery remains quite high. I don't always find the explanations regarding promotions/current offers very clear, fortunately the customer service is very responsive to provide me with all the necessary answers.
Translated reviews
Q
Quentin L.
Rating: 4 out of 5
following a purchase from 23/09/2025
The site is great and the products are too, the only issue is that I order them from La Réunion so with customs the products come back 2 to 3 times more expensive.
Translated reviews
C
Claire D.
Rating: 4 out of 5
following a purchase from 19/09/2025
Clear and practical site. Can't wait to test the ordered products.
Translated reviews
H
Helene G.
Rating: 1 out of 5
following a purchase from 18/09/2025
I still haven't received my order... Well shipped but still not received, no news from the delivery person.
Translated reviews
Response from Cura naturale
Hello Hélène, as mentioned in the email, I contacted Mondial Relay to ask them to deliver your order. I haven't heard back from them yet. As soon as I have a response, I will get back to you, and if it is not conclusive, we will send a package from our workshop at our expense. Best regards, Emmanuel
M
Michel M.
Rating: 1 out of 5
following a purchase from 18/09/2025
Very disappointed with the products ...
Translated reviews
Response from Cura naturale
Hello, Thank you for your feedback, even though we are sincerely sorry to read about your disappointment. It is important to clarify that there may have been a small misunderstanding regarding the expected effect: our warming treatments are not designed to cause intense skin heat, which could be dangerous and lead to burns. Their goal is to stimulate skin receptors through a synergy of essential oils (camphor rosemary, fragrant gaultheria, lavandin super, black pepper), in order to generate a gentle warmth sensation and deep relaxation at the tissue level. To fully experience the effects, it is necessary to use the product several times, following the application advice, as the action is progressive and aims for comfort in the medium term. We remain at your disposal to guide you in the use, so that you can get the best benefit from it. Have a nice day, Aurélie
N
Nadine H.
Rating: 4 out of 5
following a purchase from 14/09/2025
Satisfied
Translated reviews
J
Juliette V.
Rating: 4 out of 5
following a purchase from 06/09/2025
Very fast delivery and perfect package
Translated reviews
S
Stephanie B.
Rating: 4 out of 5
following a purchase from 01/09/2025
Damaged order
Translated reviews
B
Bernard T.
Rating: 4 out of 5
following a purchase from 07/09/2025
Fast delivery, easy to search on the site but the product descriptions are cut off which does not allow for quick selection
Translated reviews
C
Clarisse B.
Rating: 4 out of 5
following a purchase from 02/09/2025
Delivered in 1 week…
Translated reviews
M
Margaux M.
Rating: 4 out of 5
following a purchase from 25/08/2025
Everything is very good. The stickers are very appreciated. The price of the products remains very high, but they are qualitative and work well.
Translated reviews
L
Laure A.
Rating: 4 out of 5
following a purchase from 15/08/2025
Easy site to visit, good order tracking
Translated reviews
E
Emilie R.
Rating: 4 out of 5
following a purchase from 15/08/2025
Natural products, order well received, top packaging.
Translated reviews
V
Virginie V.
Rating: 4 out of 5
following a purchase from 17/08/2025
Fast delivery. Practical poultice to use.
Translated reviews
S
Sarah H.
Rating: 4 out of 5
following a purchase from 09/08/2025
Good
Translated reviews
M
Marion T.
Rating: 4 out of 5
following a purchase from 07/08/2025
Easy to apply, pleasant smell thanks to essential oils, only downside, it wears off quickly so we'll see if it really has time to take effect. We'll see with time.
Translated reviews