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M
Rating: 5 out of 5
I can't tell you, I'm just starting but I hope it will work
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Customer reviews of Cura naturale
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 193 published reviews
Summary of reviews
Cura naturale consistently delivers on product quality and effectiveness, with many reviews highlighting real results, exceptional scents, and strong performance across a wide range of items for horses and other uses. Customers praise fast, careful delivery and well-packaged orders, noting quick shipping and reliable packaging that protects products. The store distinguishes itself with helpful, prompt customer service and valuable advice, creating a dependable shopping experience. Repeated mentions of long-time satisfaction and loyalty reinforce the store’s reliability and high standards in both products and service.
Reviews 1 and 5 stars
Reset filtersG
Rating: 5 out of 5
Great product, and not too expensive
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L
Rating: 5 out of 5
Quality products, discounts, and a loyalty program that aims to remain!
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J
Rating: 5 out of 5
A beautiful discovery, top products I recommend
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M
Rating: 1 out of 5
Very good product but delivery times of almost 1 month, no thank you, I will not order again
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Response from Cura naturale
Hello,
Thank you for your feedback, and we understand your disappointment, a one-month delay is indeed unacceptable, it is very far from our standard and we are sincerely sorry.
Our promise remains to ship any order placed before 1 PM on a business day the same day. We are currently going through a nice growth period, amplified by the success of our latest seasonal editions, and we are adjusting the team to fully regain this pace. A new recruit will join us very soon, and everything is being put in place to ensure that this type of delay does not happen again.
We would really be happy to restore your trust. If you wish, write to [email protected] mentioning your order number, the team will see what can be done to assist you with a future order.
Have a nice day
Thank you for your feedback, and we understand your disappointment, a one-month delay is indeed unacceptable, it is very far from our standard and we are sincerely sorry.
Our promise remains to ship any order placed before 1 PM on a business day the same day. We are currently going through a nice growth period, amplified by the success of our latest seasonal editions, and we are adjusting the team to fully regain this pace. A new recruit will join us very soon, and everything is being put in place to ensure that this type of delay does not happen again.
We would really be happy to restore your trust. If you wish, write to [email protected] mentioning your order number, the team will see what can be done to assist you with a future order.
Have a nice day
M
Rating: 5 out of 5
Top
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J
Rating: 5 out of 5
Perfect
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L
Rating: 5 out of 5
Super product always satisfied
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E
Rating: 5 out of 5
Fast and careful shipping, plus the products demonstrate great quality!
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A
Rating: 5 out of 5
A very good effective repellent. The smell is pleasant and delicate. The spray is very gentle and my horse tolerates it well.
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V
Rating: 5 out of 5
Fast shipping, impeccable packaging. Excellent products as usual.
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M
Rating: 5 out of 5
Top products!
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M
Rating: 5 out of 5
A package always well wrapped and fast
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C
Rating: 5 out of 5
Very fast delivery, the repellent oil is great, and I love the scents of the detangler and nourishing oil
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J
Rating: 5 out of 5
Simple and easy order
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M
Rating: 5 out of 5
Reliable and serious site. I received my products quickly and in excellent condition as they were well protected. Moreover, the products are very effective. I will reorder!
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A
Rating: 5 out of 5
Really great products, effective quality, I am delighted I placed a second order
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V
Rating: 5 out of 5
Since the time I wanted to try the detangler, I regret nothing, they are super effective, it untangles my horse's big mane and on top of that the smell lasts for several days. I will definitely reorder.
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V
Rating: 5 out of 5
High quality natural products. That work very well
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T
Rating: 5 out of 5
Nothing to complain about
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C
Rating: 5 out of 5
Interesting products and careful delivery
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C
Rating: 5 out of 5
Fast shipping and well packaged
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O
Rating: 5 out of 5
I am very convinced by the other products in the range I think I will like this one too
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E
Rating: 5 out of 5
Very good experience whether it is regarding the placing of my order, the delivery, or even the products
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E
Rating: 5 out of 5
Careful packaging, fast delivery
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N
Rating: 5 out of 5
Package carefully wrapped Fast shipping Super quality product
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L
Rating: 5 out of 5
As usual, always very satisfied, top products that work super well for my 4 little ones and a quality delivery too! I still recommend it!
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A
Rating: 5 out of 5
great thank you Cura Natural
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A
Rating: 5 out of 5
Quality products, order received quickly
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T
Rating: 5 out of 5
Super brand and very good products
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L
Rating: 5 out of 5
Never disappointed, I recommend 100%
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N
Rating: 1 out of 5
The delivery time was long while it was stated on the site as 4 working days. I received my order 12 days later .. a bit disappointed
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Response from Cura naturale
Hello,
Your disappointment is completely legitimate and we do not minimize it. This delay does not correspond to our usual promise and we are sincerely sorry.
We went through an exceptional growth period that we did not anticipate, amplified by the success of our seasonal editions and our ongoing promotional offer. This is not an excuse but a reality that we fully acknowledge. A new recruit will soon join our workshop, hiring is in progress, so that this situation does not happen again.
We hope that the products will meet your expectations and that your next experience will be very different.
Have a nice day
Your disappointment is completely legitimate and we do not minimize it. This delay does not correspond to our usual promise and we are sincerely sorry.
We went through an exceptional growth period that we did not anticipate, amplified by the success of our seasonal editions and our ongoing promotional offer. This is not an excuse but a reality that we fully acknowledge. A new recruit will soon join our workshop, hiring is in progress, so that this situation does not happen again.
We hope that the products will meet your expectations and that your next experience will be very different.
Have a nice day
M
Rating: 5 out of 5
Quite long delays but I was warned due to high demand, once the order was ready it was delivered very quickly in 24 hours.
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V
Rating: 5 out of 5
Great, my order was forgotten, I sent an email and following that my package was sent. As a gift, I received a second forest fruit shampoo in my package. Thank you!
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E
Rating: 5 out of 5
Top !
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C
Rating: 5 out of 5
Always very satisfied with their products!! Quality and professionalism! And the promise of success kept at 100% Thank you cura
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G
Rating: 5 out of 5
Reliable site and customer service available and reacts quickly. Can't wait to test my products.
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A
Rating: 5 out of 5
Always very satisfied with your products!
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L
Rating: 5 out of 5
Super satisfied, the quality price ratio is crazy whether it's the demulcents, the clays or the oils, the promises are kept, I definitely plan to order more often
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M
Rating: 5 out of 5
Fast and careful delivery, satisfied with my first order
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