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L
Rating: 5 out of 5
Very fast shipping, well-packaged parcel, effective products with a pleasant smell
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Customer reviews of Cura naturale
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 193 published reviews
Summary of reviews
Cura naturale consistently delivers on product quality and effectiveness, with many reviews highlighting real results, exceptional scents, and strong performance across a wide range of items for horses and other uses. Customers praise fast, careful delivery and well-packaged orders, noting quick shipping and reliable packaging that protects products. The store distinguishes itself with helpful, prompt customer service and valuable advice, creating a dependable shopping experience. Repeated mentions of long-time satisfaction and loyalty reinforce the store’s reliability and high standards in both products and service.
Reviews 2, 3, 4 and 5 stars
Reset filtersS
Rating: 5 out of 5
I am always satisfied with Cura Naturale products, just a small downside this time, the delivery was very long
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F
Rating: 5 out of 5
Always very happy with the products you provide us. A very wide range and good quality.
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L
Rating: 5 out of 5
Very good effective product
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C
Rating: 4 out of 5
Good evening, I am furious about the delivery my package was delivered 20km from my home, I contacted Mondial Relay to have it delivered to the lockers originally planned, I have been waiting for my product since the order on 10/04 I had to buy a product elsewhere in the meantime.
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A
Rating: 5 out of 5
Very good product for the pasterns of my Friesian, he was constantly hitting his hindquarters on the ground due to itching and after applying the product everything was resolved. Congratulations on the effectiveness of your products! I will order an insect repellent from you soon! Best regards
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L
Rating: 5 out of 5
Nothing to say
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C
Rating: 5 out of 5
Always satisfied with the product. Too bad the shipping times were delayed.
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N
Rating: 5 out of 5
Superb products and very well packaged to avoid damage .. nice discovery and percent thanks to news
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A
Rating: 5 out of 5
Honestly, I am really impressed by this supplement! My mare had developed quite a few bumps due to a drop in immunity, and it was really starting to worry me... So I decided to try this supplement, and honestly, I didn't expect such a result. In just under a month, everything completely disappeared. The skin has become clear again, no more bumps, and especially without needing to multiply the treatments on the side. I found it super effective and especially very quick. What I also appreciated is the ease of use and the fact that it integrates easily into the daily routine.
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M
Rating: 5 out of 5
Super
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F
Rating: 5 out of 5
Always fast and careful shipping! Too bad the products are often victims of their success
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V
Rating: 5 out of 5
Super products and an order always very well packaged. The scents of the detanglers are incredible.
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M
Rating: 5 out of 5
Fast reception. Products conform to specifications and are of good quality.
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S
Rating: 5 out of 5
Very good products, delivery not very fast.
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V
Rating: 5 out of 5
Extended shipping time announced on the site. Super responsive customer service. Product is great so far!
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C
Rating: 5 out of 5
In terms of speed and packaging quality, I am very satisfied, now I am testing the products :)
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F
Rating: 5 out of 5
Good quality of response and advice to help with product choices. The products seem to be of good quality. We are starting treatment for sarcoids :) To be followed for results!
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S
Rating: 3 out of 5
Quality product. Delivery times too long
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Response from Cura naturale
Hello,
Thank you for your feedback and for your trust in our products, it really means a lot to us!
Regarding the delays, we are sincerely sorry. An information banner was indeed displayed on our site to warn our customers about the extended delays. We have gone through an exceptional growth period that we did not anticipate at this scale, amplified by the success of our seasonal editions and our promotional offer. Behind each order, there is a small passionate team that formulates, produces, and ships itself, without intermediaries. This proximity is our strength, but it has its limits when growth accelerates faster than we anticipated. We cannot predict success. We can only do our best to adapt, and that is exactly what we are doing. Our new recruit has just joined the workshop and our entire team is mobilizing every day to restore our usual shipping times as quickly as possible.
We hope to offer you a much better delivery experience on your next order.
Have a nice day.
Thank you for your feedback and for your trust in our products, it really means a lot to us!
Regarding the delays, we are sincerely sorry. An information banner was indeed displayed on our site to warn our customers about the extended delays. We have gone through an exceptional growth period that we did not anticipate at this scale, amplified by the success of our seasonal editions and our promotional offer. Behind each order, there is a small passionate team that formulates, produces, and ships itself, without intermediaries. This proximity is our strength, but it has its limits when growth accelerates faster than we anticipated. We cannot predict success. We can only do our best to adapt, and that is exactly what we are doing. Our new recruit has just joined the workshop and our entire team is mobilizing every day to restore our usual shipping times as quickly as possible.
We hope to offer you a much better delivery experience on your next order.
Have a nice day.
M
Rating: 5 out of 5
I was skeptical about the effectiveness of the product. But in the end, your conditioner is just incredible
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M
Rating: 5 out of 5
a brilliant, serious brand that makes you want to recommend it with every receipt of our package. Everything is packaged with great care. The products are all of excellent quality.
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F
Rating: 5 out of 5
Very happy with the repairing balm, which removed a persistent scab after the first use! Thank you very much
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C
Rating: 3 out of 5
The products are still very effective, but this is the second time I order and it takes more than 15 days to three weeks to receive my order
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Response from Cura naturale
Hello, thank you for your loyalty and we are pleased to hear that the products continue to have their effect, even though we understand that these two delivery experiences did not meet your expectations.
Our workshop is going through a nice growth period amplified by the success of the recent seasonal editions, which has temporarily extended our usual deadlines. An information banner was displayed on the site so that everyone could place orders with full knowledge of the situation.
Good news, a new recruit has been in training for a week, so our usual deadlines will very quickly be restored and we will fully return to our promise of shipping within 24 hours for any order placed before 1 PM on business days.
Have a nice day
Our workshop is going through a nice growth period amplified by the success of the recent seasonal editions, which has temporarily extended our usual deadlines. An information banner was displayed on the site so that everyone could place orders with full knowledge of the situation.
Good news, a new recruit has been in training for a week, so our usual deadlines will very quickly be restored and we will fully return to our promise of shipping within 24 hours for any order placed before 1 PM on business days.
Have a nice day
L
Rating: 5 out of 5
Carefully packaged, products that are always very effective on my horse, I recommend
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L
Rating: 5 out of 5
Very well protected package, received quite quickly! My horse has less stomach pain and takes the clay very well in his ration!
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I
Rating: 5 out of 5
Fast delivery. Great product and good smell!
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O
Rating: 5 out of 5
Very satisfied with the products. Delivery a bit long but customer service is top!!!
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A
Rating: 3 out of 5
Very good product, however the delivery times were much longer than expected and customer service is not very accommodating. For an order delayed by 15 days, no gesture. They remain responsive, but I'm a bit disappointed. I hope to have a better experience with them if I need to reorder.
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Response from Cura naturale
Hello, thank you for your feedback, and we are pleased to hear that the products suit you despite the disappointment with this order.
Regarding the delays, we completely understand your frustration. Our workshop is going through a nice growth period amplified by the success of the recent seasonal editions, which has temporarily extended our usual deadlines. An information banner was displayed on the site during this period so that everyone could place orders with full knowledge of the situation, which is also why we did not apply any individual commercial gesture: the situation affected all orders in the same way.
Good news, a new recruit has been in training for a week, so our usual deadlines will very quickly be restored and we will fully return to our promise of shipping within 24 hours for any order placed before 1 PM on business days.
Have a nice day
Regarding the delays, we completely understand your frustration. Our workshop is going through a nice growth period amplified by the success of the recent seasonal editions, which has temporarily extended our usual deadlines. An information banner was displayed on the site during this period so that everyone could place orders with full knowledge of the situation, which is also why we did not apply any individual commercial gesture: the situation affected all orders in the same way.
Good news, a new recruit has been in training for a week, so our usual deadlines will very quickly be restored and we will fully return to our promise of shipping within 24 hours for any order placed before 1 PM on business days.
Have a nice day
C
Rating: 5 out of 5
Always on top! Care products for hooves that we renew every time, I really see the effects!
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D
Rating: 5 out of 5
Very good product.
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J
Rating: 2 out of 5
The package took 1 month to arrive? I don't see any difference in the product, a bit expensive though
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Response from Cura naturale
Hello, thank you for your feedback, although we sincerely regret reading these two points.
Regarding the delay, a month of waiting is obviously not our standard and we understand your disappointment. Our workshop is going through a nice growth period amplified by the success of the recent seasonal editions, which has temporarily extended our usual deadlines. Good news: a new recruit has been in training for a week, so our usual deadlines will very quickly be restored and we will fully return to our promise of shipping within 24 hours for any order placed before 1 PM on business days.
On the products, not seeing any evolution is always frustrating. Several parameters can explain this depending on the animal's profile and the issue, and we would be happy to discuss more specifically with you to understand the situation and guide you towards the most suitable protocol. Write to us at [email protected] with your order number, and we will take your case seriously.
Have a nice day
Regarding the delay, a month of waiting is obviously not our standard and we understand your disappointment. Our workshop is going through a nice growth period amplified by the success of the recent seasonal editions, which has temporarily extended our usual deadlines. Good news: a new recruit has been in training for a week, so our usual deadlines will very quickly be restored and we will fully return to our promise of shipping within 24 hours for any order placed before 1 PM on business days.
On the products, not seeing any evolution is always frustrating. Several parameters can explain this depending on the animal's profile and the issue, and we would be happy to discuss more specifically with you to understand the situation and guide you towards the most suitable protocol. Write to us at [email protected] with your order number, and we will take your case seriously.
Have a nice day
M
Rating: 5 out of 5
Very good products and super effective!
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E
Rating: 5 out of 5
I love the smell of the detangler
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D
Rating: 5 out of 5
very fast delivery, very good effective products, great after-sales service
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E
Rating: 5 out of 5
Very good product, pleasant smell and effective, very good team, I recommend without hesitation
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A
Rating: 5 out of 5
Awesome
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C
Rating: 5 out of 5
Perfect as usual
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M
Rating: 5 out of 5
Delighted with the shining detangler I received! The chocolate scent is divine and after 3 days it's still noticeable on my dogs. It greatly facilitates brushing. Can't wait to test it with my foal!
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C
Rating: 5 out of 5
A super effective product that smells very good. A quality service and always little attentions!
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V
Rating: 5 out of 5
Natural products that smell divine! Well-packaged parcels and fast delivery! I can only recommend cura natural
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