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C
Rating: 5 out of 5
Very good product and good delivery
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Customer reviews of Cura naturale
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 193 published reviews
Summary of reviews
Cura naturale consistently delivers on product quality and effectiveness, with many reviews highlighting real results, exceptional scents, and strong performance across a wide range of items for horses and other uses. Customers praise fast, careful delivery and well-packaged orders, noting quick shipping and reliable packaging that protects products. The store distinguishes itself with helpful, prompt customer service and valuable advice, creating a dependable shopping experience. Repeated mentions of long-time satisfaction and loyalty reinforce the store’s reliability and high standards in both products and service.
Reviews 2, 3, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Good experience
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F
Rating: 5 out of 5
at the top
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M
Rating: 5 out of 5
I can't tell you, I'm just starting but I hope it will work
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G
Rating: 5 out of 5
Great product, and not too expensive
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L
Rating: 5 out of 5
Quality products, discounts, and a loyalty program that aims to remain!
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J
Rating: 5 out of 5
A beautiful discovery, top products I recommend
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M
Rating: 4 out of 5
Nothing to say about the package itself, but the announced delivery time and the actual delivery time are not the same. I expect a fairly quick delivery to receive the products for the competition and unfortunately received well after.
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M
Rating: 5 out of 5
Top
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A
Rating: 2 out of 5
The order took a long time to be shipped and I don't feel that the product is very effective... I am a bit disappointed on these points. Nevertheless, the package arrived well packaged and very well protected in a nice wrapping.
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Response from Cura naturale
Hello,
Thank you for this feedback, sincere on both points and really appreciated regarding the care taken in the packaging.
Regarding the shipping delay, you are right and we are sorry about it. Our promise remains to ship any order placed before 1 PM on a business day the same day. We are currently going through a nice growth period, amplified by the success of our latest seasonal editions, and we are adjusting the team to fully regain this pace. A new recruit will join us very soon.
Regarding effectiveness, your feedback deserves us to dig deeper together. Depending on the product used and the targeted issue, the response can be very different, and some of our treatments really act deeply over time rather than immediately. If you would like us to review the protocol to better match your animal's situation, please write to [email protected] with some details (the product used, the issue, how long it has been applied), we would be happy to adjust with you.
Have a nice day!
Thank you for this feedback, sincere on both points and really appreciated regarding the care taken in the packaging.
Regarding the shipping delay, you are right and we are sorry about it. Our promise remains to ship any order placed before 1 PM on a business day the same day. We are currently going through a nice growth period, amplified by the success of our latest seasonal editions, and we are adjusting the team to fully regain this pace. A new recruit will join us very soon.
Regarding effectiveness, your feedback deserves us to dig deeper together. Depending on the product used and the targeted issue, the response can be very different, and some of our treatments really act deeply over time rather than immediately. If you would like us to review the protocol to better match your animal's situation, please write to [email protected] with some details (the product used, the issue, how long it has been applied), we would be happy to adjust with you.
Have a nice day!
J
Rating: 5 out of 5
Perfect
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L
Rating: 4 out of 5
As always, absolutely amazing products. Just a lot more delay than before. But that's also the success :)
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L
Rating: 3 out of 5
Delivery time too long, more than 15 days... effective product.
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Response from Cura naturale
Hello,
Thank you for your feedback, and we are happy to read that the product is effective.
Regarding the delivery time, you are absolutely right, more than 15 days is very far from our standard and we are sincerely sorry. Our promise remains to ship any order placed before 1 PM on a business day the same day. We are currently going through a nice growth period, amplified by the success of our latest seasonal editions, and we are adjusting the team to fully regain this pace. A new recruit will join us very soon, everything is being put in place to ensure that this type of delay does not happen again.
Have a nice day
Thank you for your feedback, and we are happy to read that the product is effective.
Regarding the delivery time, you are absolutely right, more than 15 days is very far from our standard and we are sincerely sorry. Our promise remains to ship any order placed before 1 PM on a business day the same day. We are currently going through a nice growth period, amplified by the success of our latest seasonal editions, and we are adjusting the team to fully regain this pace. A new recruit will join us very soon, everything is being put in place to ensure that this type of delay does not happen again.
Have a nice day
L
Rating: 5 out of 5
Super product always satisfied
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E
Rating: 5 out of 5
Fast and careful shipping, plus the products demonstrate great quality!
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L
Rating: 4 out of 5
Top products
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A
Rating: 5 out of 5
A very good effective repellent. The smell is pleasant and delicate. The spray is very gentle and my horse tolerates it well.
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V
Rating: 5 out of 5
Fast shipping, impeccable packaging. Excellent products as usual.
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P
Rating: 4 out of 5
Packages arrived well and quickly!! Products inside well protected.
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M
Rating: 5 out of 5
Top products!
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M
Rating: 5 out of 5
A package always well wrapped and fast
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C
Rating: 5 out of 5
Very fast delivery, the repellent oil is great, and I love the scents of the detangler and nourishing oil
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J
Rating: 5 out of 5
Simple and easy order
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M
Rating: 5 out of 5
Reliable and serious site. I received my products quickly and in excellent condition as they were well protected. Moreover, the products are very effective. I will reorder!
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A
Rating: 5 out of 5
Really great products, effective quality, I am delighted I placed a second order
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V
Rating: 5 out of 5
Since the time I wanted to try the detangler, I regret nothing, they are super effective, it untangles my horse's big mane and on top of that the smell lasts for several days. I will definitely reorder.
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V
Rating: 5 out of 5
High quality natural products. That work very well
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T
Rating: 5 out of 5
Nothing to complain about
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C
Rating: 5 out of 5
Interesting products and careful delivery
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C
Rating: 5 out of 5
Fast shipping and well packaged
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O
Rating: 5 out of 5
I am very convinced by the other products in the range I think I will like this one too
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E
Rating: 5 out of 5
Very good experience whether it is regarding the placing of my order, the delivery, or even the products
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E
Rating: 5 out of 5
Careful packaging, fast delivery
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L
Rating: 2 out of 5
Shampooing way too liquid it's water
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Response from Cura naturale
Hello Lou,
We have seen your review left on the product page.
Our shampoos are intentionally formulated without thickening agents. The thicker shampoos that are usually found owe their consistency to texturizing agents that do not add anything to the effectiveness of the product. With us, what is in the bottle are the active ingredients, not fillers.
For optimal use, two methods we recommend. Pour a dose into a bucket, foam with a jet and apply with a sponge on the coat. Or use a jet system with an integrated shampoo reservoir, very practical and economical, the fluid texture is perfect for this type of application. In both cases, diluting before use is the right practice, it optimizes the foam, distribution, and consumption of the product.
By the way, we will soon submit the question to our community to see if this texture is appreciated or if you prefer us to thicken it. Your feedback matters
Have a nice day
We have seen your review left on the product page.
Our shampoos are intentionally formulated without thickening agents. The thicker shampoos that are usually found owe their consistency to texturizing agents that do not add anything to the effectiveness of the product. With us, what is in the bottle are the active ingredients, not fillers.
For optimal use, two methods we recommend. Pour a dose into a bucket, foam with a jet and apply with a sponge on the coat. Or use a jet system with an integrated shampoo reservoir, very practical and economical, the fluid texture is perfect for this type of application. In both cases, diluting before use is the right practice, it optimizes the foam, distribution, and consumption of the product.
By the way, we will soon submit the question to our community to see if this texture is appreciated or if you prefer us to thicken it. Your feedback matters
Have a nice day
N
Rating: 5 out of 5
Package carefully wrapped Fast shipping Super quality product
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L
Rating: 5 out of 5
As usual, always very satisfied, top products that work super well for my 4 little ones and a quality delivery too! I still recommend it!
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C
Rating: 3 out of 5
Delivery with Mondial Relay very complicated. My package goes from Metz to Luxembourg. Package not delivered, but returned to Metz. Then comes back to Luxembourg. 1 week to be delivered. Metz is 1 hour away by car. Product clay for damaged hooves very wet. Comes off/erases quickly, as too wet/liquid and does not stay well in cavities. Especially for a horse living outside and when it rains and the ground is wet. Hair regrowth and tendon support oil are top-notch.
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Response from Cura naturale
Hello,
Thank you for this complete and nuanced feedback.
Regarding the Mondial Relay delivery, this route is clearly abnormal and we are sorry. This type of situation unfortunately depends on the carrier but it is feedback that we will escalate.
Regarding the clay for damaged hooves, its fibrous texture well soaked in formula is completely normal, it is precisely what allows it to act deeply at the bottom of the cavities. For better hold, some practical tips: clean and dry the hoof thoroughly before any application, fill small gaps one by one deeply in the recesses, and let dry for a few minutes before the horse returns to the pasture. It is exactly the same logic as for the hoof sanitizing clay, which must also be applied at the beginning of grooming to take advantage of the drying time before going out. These few minutes make all the difference in effectiveness.
We are pleased, however, that the hair regrowth gel and tendon support oil are satisfactory.
Have a nice day
Thank you for this complete and nuanced feedback.
Regarding the Mondial Relay delivery, this route is clearly abnormal and we are sorry. This type of situation unfortunately depends on the carrier but it is feedback that we will escalate.
Regarding the clay for damaged hooves, its fibrous texture well soaked in formula is completely normal, it is precisely what allows it to act deeply at the bottom of the cavities. For better hold, some practical tips: clean and dry the hoof thoroughly before any application, fill small gaps one by one deeply in the recesses, and let dry for a few minutes before the horse returns to the pasture. It is exactly the same logic as for the hoof sanitizing clay, which must also be applied at the beginning of grooming to take advantage of the drying time before going out. These few minutes make all the difference in effectiveness.
We are pleased, however, that the hair regrowth gel and tendon support oil are satisfactory.
Have a nice day
A
Rating: 5 out of 5
great thank you Cura Natural
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A
Rating: 5 out of 5
Quality products, order received quickly
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T
Rating: 5 out of 5
Super brand and very good products
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