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L
Rating: 5 out of 5
perfect
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Customer reviews of Cura naturale
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 193 published reviews
Summary of reviews
Cura naturale consistently delivers on product quality and effectiveness, with many reviews highlighting real results, exceptional scents, and strong performance across a wide range of items for horses and other uses. Customers praise fast, careful delivery and well-packaged orders, noting quick shipping and reliable packaging that protects products. The store distinguishes itself with helpful, prompt customer service and valuable advice, creating a dependable shopping experience. Repeated mentions of long-time satisfaction and loyalty reinforce the store’s reliability and high standards in both products and service.
Reviews 2, 3, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
I only order my products from this site, I am always just as satisfied! The products are of exceptional quality, the shipping is super fast and we are always well advised!
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L
Rating: 5 out of 5
Another adopted product from Cura Natural. The shampoo is super pleasant and the smell is to die for.
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O
Rating: 5 out of 5
Two perfect orders, fast and carefully packaged. Very effective products.
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M
Rating: 5 out of 5
Always fast and careful delivery! For the products, I am already more than convinced since the time I have been ordering Cura!
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S
Rating: 5 out of 5
Very fast delivery of the ordered products... now to see the results in a few weeks
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E
Rating: 5 out of 5
Very happy with my order. A delivery more than fast in less than 24 hours and a package always so neat, not to mention the quality of the products. I recommend 100%.
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M
Rating: 5 out of 5
Everything is perfect
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S
Rating: 5 out of 5
Excellent result!
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V
Rating: 5 out of 5
I love Cura Naturale products
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F
Rating: 5 out of 5
I am so satisfied!! Big crush on the brand. So far I have already bought quite a few products. The quality is unmatched. I really have total confidence in the products with the results observed so far. Thank you again to Cura Naturale!
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E
Rating: 5 out of 5
Very good except for the chronopost delivery
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A
Rating: 5 out of 5
Very well received very quickly Very good advice and products
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L
Rating: 5 out of 5
Super clay product
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P
Rating: 5 out of 5
Very satisfied, both with the quality of the products and the advice and the speed of shipping.
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M
Rating: 5 out of 5
Express delivery, customer service available. Really very satisfied
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L
Rating: 5 out of 5
Natural care is really top, it's the same for the products, they smell good and are effective
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M
Rating: 5 out of 5
Top products and fast delivery
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I
Rating: 5 out of 5
Fast shipping
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J
Rating: 3 out of 5
Package exploded upon arrival. I had purchased repellent among other things and everything was absorbed by the cardboard. I refused the package and contacted customer service who were very kind but to this day, I still haven't received anything..
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Response from Cura naturale
Hello,
We are sincerely sorry for this experience. Once the packages are entrusted to the carriers, we unfortunately do not have control over how they are handled, and a damaged package upon delivery is always a regrettable situation that we cannot anticipate on our side.
As soon as you reported the refusal of the package, we immediately initiated the preparation of a new package to send it to you as quickly as possible. However, the reshipment coincided with the launch of our spring editions, a period that generates an exceptional volume of orders and had extended our shipping times. A banner was present on the site to inform our customers, and we apologize if this caused a longer wait than expected.
Your package has indeed arrived since, and we have also sent you an email to inform you. We hope you can finally enjoy your products.
Have a nice day.
We are sincerely sorry for this experience. Once the packages are entrusted to the carriers, we unfortunately do not have control over how they are handled, and a damaged package upon delivery is always a regrettable situation that we cannot anticipate on our side.
As soon as you reported the refusal of the package, we immediately initiated the preparation of a new package to send it to you as quickly as possible. However, the reshipment coincided with the launch of our spring editions, a period that generates an exceptional volume of orders and had extended our shipping times. A banner was present on the site to inform our customers, and we apologize if this caused a longer wait than expected.
Your package has indeed arrived since, and we have also sent you an email to inform you. We hope you can finally enjoy your products.
Have a nice day.
M
Rating: 5 out of 5
Quick reception of the ordered product
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C
Rating: 5 out of 5
Top products. Very secure packaging. Fast delivery
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M
Rating: 5 out of 5
Very good product! Very satisfied!
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A
Rating: 5 out of 5
The team gives very good advice.. The products are very good
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A
Rating: 5 out of 5
Perfect, the smell is sublime
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C
Rating: 3 out of 5
Clay that made my mare's tendon swell down but she developed an allergy. Too bad
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Response from Cura naturale
Hello,
Thank you for your feedback and we are glad that the clay had an effect in reducing the swelling of your mare's tendon. Regarding the reaction you are observing, the allergic risk is really very low with our clay. Indeed, it mainly acts on the surface with a limited penetration rate, and the concentration of essential oils is precisely dosed to remain within the framework of safe and well-tolerated use.
What we think rather is that the clay may have been applied too frequently, which can dry out the skin and create skin irritation. That is why we always recommend combining the clay with an oil alternately to prevent the skin from saturating, and to leave days without treatment to allow it to breathe. We therefore advise against using the clay alone repeatedly and for extended periods.
Moreover, if your mare had truly developed an allergy, she would very likely have presented generalized urticaria. Furthermore, it would be illogical for the clay to have reduced the swelling of the tendon while simultaneously causing an allergic reaction.
Could you please contact us directly indicating exactly which products you applied and how often? Also, feel free to send us photos of the observed reaction, this will help us better understand the situation and provide you with a more precise response.
Have a nice day.
Thank you for your feedback and we are glad that the clay had an effect in reducing the swelling of your mare's tendon. Regarding the reaction you are observing, the allergic risk is really very low with our clay. Indeed, it mainly acts on the surface with a limited penetration rate, and the concentration of essential oils is precisely dosed to remain within the framework of safe and well-tolerated use.
What we think rather is that the clay may have been applied too frequently, which can dry out the skin and create skin irritation. That is why we always recommend combining the clay with an oil alternately to prevent the skin from saturating, and to leave days without treatment to allow it to breathe. We therefore advise against using the clay alone repeatedly and for extended periods.
Moreover, if your mare had truly developed an allergy, she would very likely have presented generalized urticaria. Furthermore, it would be illogical for the clay to have reduced the swelling of the tendon while simultaneously causing an allergic reaction.
Could you please contact us directly indicating exactly which products you applied and how often? Also, feel free to send us photos of the observed reaction, this will help us better understand the situation and provide you with a more precise response.
Have a nice day.
C
Rating: 5 out of 5
Fast and well protected shipping. The products seem to be of good quality
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N
Rating: 5 out of 5
I love their products, very effective for my horse who has emphysema. I am a fan. Small promotions or gifts would be a plus.
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N
Rating: 5 out of 5
Well received the package but not enough hindsight to judge the product.
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A
Rating: 5 out of 5
Top product!
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N
Rating: 5 out of 5
First order and first use very favorable
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J
Rating: 5 out of 5
Quality products
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L
Rating: 5 out of 5
Fairly quick delivery. I haven't tested the products yet. The price will hold me back from ordering regularly
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C
Rating: 5 out of 5
I love the scent so much and the product also performs so well
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J
Rating: 5 out of 5
Effective products, the site is easy, if you have questions cura responds very quickly
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C
Rating: 5 out of 5
The fragrances are superb. It would be nice to make them for the mane oil as well.
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P
Rating: 5 out of 5
Perfect! Tested both on my pony's mane and on my Persian cat
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P
Rating: 5 out of 5
Perfect, packages received in less than 72 hours, no missing items, none broken, just Perfect as usual and top-notch products
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F
Rating: 4 out of 5
Good products, order shipped quickly and products well protected in their packaging! 10/10! Well done
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C
Rating: 4 out of 5
On one of my recent orders, I was indeed disappointed to see that I was missing a product. I know this happens to everyone, but since it was a limited edition product, I thought there would surely be no more stock by the time I went through the process to make my request to customer service. Fortunately, it was more fear than harm, the Cura team is really very pleasant and the situation was quickly resolved, with a very warm response. I can't wait to receive my two new products. Thank you Cura Naturale, top-notch customer service!
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