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V
Rating: 5 out of 5
Super products and an order always very well packaged. The scents of the detanglers are incredible.
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Customer reviews of Cura naturale
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 193 published reviews
Summary of reviews
Cura naturale consistently delivers on product quality and effectiveness, with many reviews highlighting real results, exceptional scents, and strong performance across a wide range of items for horses and other uses. Customers praise fast, careful delivery and well-packaged orders, noting quick shipping and reliable packaging that protects products. The store distinguishes itself with helpful, prompt customer service and valuable advice, creating a dependable shopping experience. Repeated mentions of long-time satisfaction and loyalty reinforce the store’s reliability and high standards in both products and service.
Reviews 2, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Fast reception. Products conform to specifications and are of good quality.
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S
Rating: 5 out of 5
Very good products, delivery not very fast.
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V
Rating: 5 out of 5
Extended shipping time announced on the site. Super responsive customer service. Product is great so far!
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C
Rating: 5 out of 5
In terms of speed and packaging quality, I am very satisfied, now I am testing the products :)
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F
Rating: 5 out of 5
Good quality of response and advice to help with product choices. The products seem to be of good quality. We are starting treatment for sarcoids :) To be followed for results!
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M
Rating: 5 out of 5
I was skeptical about the effectiveness of the product. But in the end, your conditioner is just incredible
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M
Rating: 5 out of 5
a brilliant, serious brand that makes you want to recommend it with every receipt of our package. Everything is packaged with great care. The products are all of excellent quality.
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F
Rating: 5 out of 5
Very happy with the repairing balm, which removed a persistent scab after the first use! Thank you very much
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L
Rating: 5 out of 5
Carefully packaged, products that are always very effective on my horse, I recommend
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L
Rating: 5 out of 5
Very well protected package, received quite quickly! My horse has less stomach pain and takes the clay very well in his ration!
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I
Rating: 5 out of 5
Fast delivery. Great product and good smell!
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O
Rating: 5 out of 5
Very satisfied with the products. Delivery a bit long but customer service is top!!!
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C
Rating: 5 out of 5
Always on top! Care products for hooves that we renew every time, I really see the effects!
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D
Rating: 5 out of 5
Very good product.
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J
Rating: 2 out of 5
The package took 1 month to arrive? I don't see any difference in the product, a bit expensive though
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Response from Cura naturale
Hello, thank you for your feedback, although we sincerely regret reading these two points.
Regarding the delay, a month of waiting is obviously not our standard and we understand your disappointment. Our workshop is going through a nice growth period amplified by the success of the recent seasonal editions, which has temporarily extended our usual deadlines. Good news: a new recruit has been in training for a week, so our usual deadlines will very quickly be restored and we will fully return to our promise of shipping within 24 hours for any order placed before 1 PM on business days.
On the products, not seeing any evolution is always frustrating. Several parameters can explain this depending on the animal's profile and the issue, and we would be happy to discuss more specifically with you to understand the situation and guide you towards the most suitable protocol. Write to us at [email protected] with your order number, and we will take your case seriously.
Have a nice day
Regarding the delay, a month of waiting is obviously not our standard and we understand your disappointment. Our workshop is going through a nice growth period amplified by the success of the recent seasonal editions, which has temporarily extended our usual deadlines. Good news: a new recruit has been in training for a week, so our usual deadlines will very quickly be restored and we will fully return to our promise of shipping within 24 hours for any order placed before 1 PM on business days.
On the products, not seeing any evolution is always frustrating. Several parameters can explain this depending on the animal's profile and the issue, and we would be happy to discuss more specifically with you to understand the situation and guide you towards the most suitable protocol. Write to us at [email protected] with your order number, and we will take your case seriously.
Have a nice day
M
Rating: 5 out of 5
Very good products and super effective!
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E
Rating: 5 out of 5
I love the smell of the detangler
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D
Rating: 5 out of 5
very fast delivery, very good effective products, great after-sales service
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E
Rating: 5 out of 5
Very good product, pleasant smell and effective, very good team, I recommend without hesitation
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A
Rating: 5 out of 5
Awesome
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C
Rating: 5 out of 5
Perfect as usual
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M
Rating: 5 out of 5
Delighted with the shining detangler I received! The chocolate scent is divine and after 3 days it's still noticeable on my dogs. It greatly facilitates brushing. Can't wait to test it with my foal!
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C
Rating: 5 out of 5
A super effective product that smells very good. A quality service and always little attentions!
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V
Rating: 5 out of 5
Natural products that smell divine! Well-packaged parcels and fast delivery! I can only recommend cura natural
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C
Rating: 5 out of 5
Very good product and good delivery
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M
Rating: 5 out of 5
Good experience
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F
Rating: 5 out of 5
at the top
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M
Rating: 5 out of 5
I can't tell you, I'm just starting but I hope it will work
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G
Rating: 5 out of 5
Great product, and not too expensive
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L
Rating: 5 out of 5
Quality products, discounts, and a loyalty program that aims to remain!
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J
Rating: 5 out of 5
A beautiful discovery, top products I recommend
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M
Rating: 4 out of 5
Nothing to say about the package itself, but the announced delivery time and the actual delivery time are not the same. I expect a fairly quick delivery to receive the products for the competition and unfortunately received well after.
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M
Rating: 5 out of 5
Top
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A
Rating: 2 out of 5
The order took a long time to be shipped and I don't feel that the product is very effective... I am a bit disappointed on these points. Nevertheless, the package arrived well packaged and very well protected in a nice wrapping.
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Response from Cura naturale
Hello,
Thank you for this feedback, sincere on both points and really appreciated regarding the care taken in the packaging.
Regarding the shipping delay, you are right and we are sorry about it. Our promise remains to ship any order placed before 1 PM on a business day the same day. We are currently going through a nice growth period, amplified by the success of our latest seasonal editions, and we are adjusting the team to fully regain this pace. A new recruit will join us very soon.
Regarding effectiveness, your feedback deserves us to dig deeper together. Depending on the product used and the targeted issue, the response can be very different, and some of our treatments really act deeply over time rather than immediately. If you would like us to review the protocol to better match your animal's situation, please write to [email protected] with some details (the product used, the issue, how long it has been applied), we would be happy to adjust with you.
Have a nice day!
Thank you for this feedback, sincere on both points and really appreciated regarding the care taken in the packaging.
Regarding the shipping delay, you are right and we are sorry about it. Our promise remains to ship any order placed before 1 PM on a business day the same day. We are currently going through a nice growth period, amplified by the success of our latest seasonal editions, and we are adjusting the team to fully regain this pace. A new recruit will join us very soon.
Regarding effectiveness, your feedback deserves us to dig deeper together. Depending on the product used and the targeted issue, the response can be very different, and some of our treatments really act deeply over time rather than immediately. If you would like us to review the protocol to better match your animal's situation, please write to [email protected] with some details (the product used, the issue, how long it has been applied), we would be happy to adjust with you.
Have a nice day!
J
Rating: 5 out of 5
Perfect
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L
Rating: 4 out of 5
As always, absolutely amazing products. Just a lot more delay than before. But that's also the success :)
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L
Rating: 5 out of 5
Super product always satisfied
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E
Rating: 5 out of 5
Fast and careful shipping, plus the products demonstrate great quality!
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L
Rating: 4 out of 5
Top products
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