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I
Rating: 5 out of 5
Very very good service Extraordinary products A happy horse and owner on the other side of the world in Mauritius
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Customer reviews of Cura naturale
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 193 published reviews
Summary of reviews
Cura naturale consistently delivers on product quality and effectiveness, with many reviews highlighting real results, exceptional scents, and strong performance across a wide range of items for horses and other uses. Customers praise fast, careful delivery and well-packaged orders, noting quick shipping and reliable packaging that protects products. The store distinguishes itself with helpful, prompt customer service and valuable advice, creating a dependable shopping experience. Repeated mentions of long-time satisfaction and loyalty reinforce the store’s reliability and high standards in both products and service.
Reviews 3 and 5 stars
Reset filtersL
Rating: 5 out of 5
I loved the ordered products!
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C
Rating: 5 out of 5
Perfect fast shipping very good products
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A
Rating: 5 out of 5
Delighted with my purchase, the detangler is really effective and smells very good. Finally, a detangler that detangles. Very good products.
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J
Rating: 5 out of 5
I took the digestive comfort dietary supplement as well as the food clay for gastric support for my mare who has sensitivities. The results are visible after a week. A calmer mare, who asks for her supplement and shows much better digestive health! I have been delighted with the brand for many years.
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P
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Always perfect! Great products!!!!
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C
Rating: 5 out of 5
very effective products
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E
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Still pleasantly surprised by the effects! Really effective! Thank you very much
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S
Rating: 5 out of 5
Perfect thank you
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E
Rating: 5 out of 5
The Lila shampoo smells incredibly good, it's crazy! I test it on my horse's mane but also on my dogs, it is perfect and makes the fur and mane shiny and supple.
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A
Rating: 5 out of 5
Effective products, good value for money. Fast and careful delivery
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J
Rating: 5 out of 5
Very satisfied with my last order, the products are great!
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A
Rating: 5 out of 5
very good
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M
Rating: 5 out of 5
Fast shipping, product as described
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M
Rating: 5 out of 5
Incredible the smell of the two oils
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C
Rating: 5 out of 5
Super
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M
Rating: 5 out of 5
Very effective products that accompany us in our daily lives.
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P
Rating: 5 out of 5
Excellent
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L
Rating: 5 out of 5
I have been using it for several months now on my mare who has skin issues and she scratches ... Used as a basic treatment 2/3 times a week, no more problems!!
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Q
Rating: 3 out of 5
Delays even though I understand. Smells rancid on 1 of the 2 massage bottles. As for the spray, my dog avoids it like the plague... and the ticks don't avoid it!
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Response from Cura naturale
Hello,
Thank you for your feedback, and I am truly sorry to hear about this bad experience with this order. Several points deserve serious attention.
Regarding the scent of the Joint Comfort Oil, a rancid smell is not normal and does not correspond to what we expect from our products. This is likely a defect with this specific bottle that we absolutely need to be informed about so we can address the issue. Could you please write to us at [email protected] including your order number and a description of the problem? The team will handle the replacement and will escalate it to the workshop to check the concerned batch.
Regarding the Repellent spray that your dog avoids, this is genuine feedback we hear. Some dogs are indeed more sensitive to the smells of repellent solutions. A tip that works well in this case: spray into the palm of your hand and then apply directly to the coat, which helps avoid the noise of the spray that can be disturbing and allows for better control of the application area. For hard-to-reach areas and areas where ticks attach (ears, around the eyes, inner thighs, base of the tail), the Repellent Oil applied specifically may be more relevant, as it is gentler to apply than a spray.
Regarding effectiveness against ticks, several factors can play a role: parasitic pressure in the area, frequency of application, application areas. Protection with our products requires consistency and a comprehensive approach, and it is not suitable for all intense parasitic pressures. Please feel free to get back to me with more details about your dog's environment and the frequency of application, and I can guide you more precisely.
Regarding the delays, I completely understand your frustration and thank you for your patience.
Have a nice day.
Thank you for your feedback, and I am truly sorry to hear about this bad experience with this order. Several points deserve serious attention.
Regarding the scent of the Joint Comfort Oil, a rancid smell is not normal and does not correspond to what we expect from our products. This is likely a defect with this specific bottle that we absolutely need to be informed about so we can address the issue. Could you please write to us at [email protected] including your order number and a description of the problem? The team will handle the replacement and will escalate it to the workshop to check the concerned batch.
Regarding the Repellent spray that your dog avoids, this is genuine feedback we hear. Some dogs are indeed more sensitive to the smells of repellent solutions. A tip that works well in this case: spray into the palm of your hand and then apply directly to the coat, which helps avoid the noise of the spray that can be disturbing and allows for better control of the application area. For hard-to-reach areas and areas where ticks attach (ears, around the eyes, inner thighs, base of the tail), the Repellent Oil applied specifically may be more relevant, as it is gentler to apply than a spray.
Regarding effectiveness against ticks, several factors can play a role: parasitic pressure in the area, frequency of application, application areas. Protection with our products requires consistency and a comprehensive approach, and it is not suitable for all intense parasitic pressures. Please feel free to get back to me with more details about your dog's environment and the frequency of application, and I can guide you more precisely.
Regarding the delays, I completely understand your frustration and thank you for your patience.
Have a nice day.
A
Rating: 5 out of 5
Product of very good quality. I recommend
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M
Rating: 5 out of 5
perfect, fast, safe, very good products. I order regularly.
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E
Rating: 5 out of 5
Quality speed efficiency
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N
Rating: 5 out of 5
Perfect as always. Top products. Scent. Very careful packaging.
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A
Rating: 5 out of 5
I had placed a first order that took a long time to be shipped, but this is my second order that was shipped super quickly! Thank you very much
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R
Rating: 5 out of 5
Product packaged with care and very effective. Bought on the advice of a member of the Cura Naturale team and very satisfied
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V
Rating: 5 out of 5
I love cura naturale products, they are perfect for my two little ones
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E
Rating: 5 out of 5
Super products. Very well packaged
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N
Rating: 5 out of 5
Quality and natural product. I only use products from this brand
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N
Rating: 5 out of 5
As usual, the products are perfect and the delivery is super fast!
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B
Rating: 5 out of 5
Top-notch
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A
Rating: 5 out of 5
First trials It seems effective Easy to apply
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L
Rating: 5 out of 5
Very fast shipping, well-packaged parcel, effective products with a pleasant smell
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S
Rating: 5 out of 5
I am always satisfied with Cura Naturale products, just a small downside this time, the delivery was very long
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F
Rating: 5 out of 5
Always very happy with the products you provide us. A very wide range and good quality.
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L
Rating: 5 out of 5
Very good effective product
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A
Rating: 5 out of 5
Very good product for the pasterns of my Friesian, he was constantly hitting his hindquarters on the ground due to itching and after applying the product everything was resolved. Congratulations on the effectiveness of your products! I will order an insect repellent from you soon! Best regards
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L
Rating: 5 out of 5
Nothing to say
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