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J
Rating: 5 out of 5
Perfect
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Customer reviews of Cura naturale
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 193 published reviews
Summary of reviews
Cura naturale consistently delivers on product quality and effectiveness, with many reviews highlighting real results, exceptional scents, and strong performance across a wide range of items for horses and other uses. Customers praise fast, careful delivery and well-packaged orders, noting quick shipping and reliable packaging that protects products. The store distinguishes itself with helpful, prompt customer service and valuable advice, creating a dependable shopping experience. Repeated mentions of long-time satisfaction and loyalty reinforce the store’s reliability and high standards in both products and service.
Reviews 3 and 5 stars
Reset filtersL
Rating: 3 out of 5
Delivery time too long, more than 15 days... effective product.
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Response from Cura naturale
Hello,
Thank you for your feedback, and we are happy to read that the product is effective.
Regarding the delivery time, you are absolutely right, more than 15 days is very far from our standard and we are sincerely sorry. Our promise remains to ship any order placed before 1 PM on a business day the same day. We are currently going through a nice growth period, amplified by the success of our latest seasonal editions, and we are adjusting the team to fully regain this pace. A new recruit will join us very soon, everything is being put in place to ensure that this type of delay does not happen again.
Have a nice day
Thank you for your feedback, and we are happy to read that the product is effective.
Regarding the delivery time, you are absolutely right, more than 15 days is very far from our standard and we are sincerely sorry. Our promise remains to ship any order placed before 1 PM on a business day the same day. We are currently going through a nice growth period, amplified by the success of our latest seasonal editions, and we are adjusting the team to fully regain this pace. A new recruit will join us very soon, everything is being put in place to ensure that this type of delay does not happen again.
Have a nice day
L
Rating: 5 out of 5
Super product always satisfied
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E
Rating: 5 out of 5
Fast and careful shipping, plus the products demonstrate great quality!
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A
Rating: 5 out of 5
A very good effective repellent. The smell is pleasant and delicate. The spray is very gentle and my horse tolerates it well.
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V
Rating: 5 out of 5
Fast shipping, impeccable packaging. Excellent products as usual.
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M
Rating: 5 out of 5
Top products!
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M
Rating: 5 out of 5
A package always well wrapped and fast
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C
Rating: 5 out of 5
Very fast delivery, the repellent oil is great, and I love the scents of the detangler and nourishing oil
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J
Rating: 5 out of 5
Simple and easy order
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M
Rating: 5 out of 5
Reliable and serious site. I received my products quickly and in excellent condition as they were well protected. Moreover, the products are very effective. I will reorder!
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A
Rating: 5 out of 5
Really great products, effective quality, I am delighted I placed a second order
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V
Rating: 5 out of 5
Since the time I wanted to try the detangler, I regret nothing, they are super effective, it untangles my horse's big mane and on top of that the smell lasts for several days. I will definitely reorder.
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V
Rating: 5 out of 5
High quality natural products. That work very well
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T
Rating: 5 out of 5
Nothing to complain about
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C
Rating: 5 out of 5
Interesting products and careful delivery
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C
Rating: 5 out of 5
Fast shipping and well packaged
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O
Rating: 5 out of 5
I am very convinced by the other products in the range I think I will like this one too
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E
Rating: 5 out of 5
Very good experience whether it is regarding the placing of my order, the delivery, or even the products
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E
Rating: 5 out of 5
Careful packaging, fast delivery
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N
Rating: 5 out of 5
Package carefully wrapped Fast shipping Super quality product
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L
Rating: 5 out of 5
As usual, always very satisfied, top products that work super well for my 4 little ones and a quality delivery too! I still recommend it!
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C
Rating: 3 out of 5
Delivery with Mondial Relay very complicated. My package goes from Metz to Luxembourg. Package not delivered, but returned to Metz. Then comes back to Luxembourg. 1 week to be delivered. Metz is 1 hour away by car. Product clay for damaged hooves very wet. Comes off/erases quickly, as too wet/liquid and does not stay well in cavities. Especially for a horse living outside and when it rains and the ground is wet. Hair regrowth and tendon support oil are top-notch.
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Response from Cura naturale
Hello,
Thank you for this complete and nuanced feedback.
Regarding the Mondial Relay delivery, this route is clearly abnormal and we are sorry. This type of situation unfortunately depends on the carrier but it is feedback that we will escalate.
Regarding the clay for damaged hooves, its fibrous texture well soaked in formula is completely normal, it is precisely what allows it to act deeply at the bottom of the cavities. For better hold, some practical tips: clean and dry the hoof thoroughly before any application, fill small gaps one by one deeply in the recesses, and let dry for a few minutes before the horse returns to the pasture. It is exactly the same logic as for the hoof sanitizing clay, which must also be applied at the beginning of grooming to take advantage of the drying time before going out. These few minutes make all the difference in effectiveness.
We are pleased, however, that the hair regrowth gel and tendon support oil are satisfactory.
Have a nice day
Thank you for this complete and nuanced feedback.
Regarding the Mondial Relay delivery, this route is clearly abnormal and we are sorry. This type of situation unfortunately depends on the carrier but it is feedback that we will escalate.
Regarding the clay for damaged hooves, its fibrous texture well soaked in formula is completely normal, it is precisely what allows it to act deeply at the bottom of the cavities. For better hold, some practical tips: clean and dry the hoof thoroughly before any application, fill small gaps one by one deeply in the recesses, and let dry for a few minutes before the horse returns to the pasture. It is exactly the same logic as for the hoof sanitizing clay, which must also be applied at the beginning of grooming to take advantage of the drying time before going out. These few minutes make all the difference in effectiveness.
We are pleased, however, that the hair regrowth gel and tendon support oil are satisfactory.
Have a nice day
A
Rating: 5 out of 5
great thank you Cura Natural
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A
Rating: 5 out of 5
Quality products, order received quickly
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T
Rating: 5 out of 5
Super brand and very good products
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L
Rating: 5 out of 5
Never disappointed, I recommend 100%
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M
Rating: 5 out of 5
Quite long delays but I was warned due to high demand, once the order was ready it was delivered very quickly in 24 hours.
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V
Rating: 5 out of 5
Great, my order was forgotten, I sent an email and following that my package was sent. As a gift, I received a second forest fruit shampoo in my package. Thank you!
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E
Rating: 5 out of 5
Top !
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C
Rating: 5 out of 5
Always very satisfied with their products!! Quality and professionalism! And the promise of success kept at 100% Thank you cura
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G
Rating: 5 out of 5
Reliable site and customer service available and reacts quickly. Can't wait to test my products.
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A
Rating: 5 out of 5
Always very satisfied with your products!
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L
Rating: 5 out of 5
Super satisfied, the quality price ratio is crazy whether it's the demulcents, the clays or the oils, the promises are kept, I definitely plan to order more often
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M
Rating: 5 out of 5
Fast and careful delivery, satisfied with my first order
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V
Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
Great
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S
Rating: 5 out of 5
Top products, natural and delivered the next day with lots of discount vouchers. I recommend
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C
Rating: 5 out of 5
All the tested products were super effective, I'm very happy, fast shipping, it's possible to continue with them on many topics, I highly recommend
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F
Rating: 5 out of 5
Perfect as always
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