Customer reviews of Cycles et Sports

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Thierry L.

Rating: 5 out of 5

Published on 02/07/2023 à 09h38 following a purchase from 14/06/2023

I highly recommend it.

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Francis L.

Rating: 5 out of 5

Published on 02/07/2023 à 07h58 following a purchase from 23/06/2023

very good for products and customer relations

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Nicole D.

Rating: 5 out of 5

Published on 01/07/2023 à 19h51 following a purchase from 25/06/2023

everything is perfect

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André H.

Rating: 5 out of 5

Published on 01/07/2023 à 17h13 following a purchase from 17/06/2023

Well-designed site. Large selection. Many quality brands. Competitive prices. Prompt delivery.

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Stephane T.

Rating: 5 out of 5

Published on 30/06/2023 à 10h17 following a purchase from 15/06/2023

Top customer service, responsive and attentive! Nickel

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Philip A.

Rating: 1 out of 5

Published on 30/06/2023 à 09h32 following a purchase from 12/06/2023

shipping too expensive

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Response from Cycles et Sports Published on 30/06/2023

Thank you for your comment, however you have paid the lowest rate for a shipment, for your information if your order had reached 80 euros TTC you would not have paid shipping costs for delivery in metropolitan France cordially

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Jean-Pierre B.

Rating: 5 out of 5

Published on 29/06/2023 à 15h54 following a purchase from 13/06/2023

User-friendly site.
Mention of the product's recommended lifespan would be welcome.

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Francois D.

Rating: 5 out of 5

Published on 28/06/2023 à 17h25 following a purchase from 10/06/2023

Delivery time a little longer than expected, but not being at home, the colissimo driver called me and made a detour to deliver the package to my office! great!

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Pierrette J.

Rating: 1 out of 5

Published on 28/06/2023 à 16h25 following a purchase from 09/06/2023

I ordered a bicycle basket for a dog, firstly late delivery I had to send an email, and secondly the basket arrived damaged inside (wicker basket), I sent an email again, reply we will contact you for exchange or refund, I'm still waiting for a reply, in short I keep the basket but I will not order again, sorry!

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Response from Cycles et Sports Published on 29/06/2023

Thank you for your comment, we have contacted you for exchange or refund but you told us you wanted to keep the basket, if you change your mind thank you to contact us directly cordially

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jean jacques C.

Rating: 5 out of 5

Published on 27/06/2023 à 08h20 following a purchase from 12/06/2023

efficient

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Quentin H.

Rating: 5 out of 5

Published on 26/06/2023 à 22h03 following a purchase from 20/06/2023

Perfect order. No complaints.

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Sébastien F.

Rating: 5 out of 5

Published on 26/06/2023 à 17h35 following a purchase from 12/06/2023

Tip top

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Abdelilah D.

Rating: 5 out of 5

Published on 26/06/2023 à 13h58 following a purchase from 19/06/2023

Top as described

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Arnaud C.

Rating: 5 out of 5

Published on 26/06/2023 à 09h55 following a purchase from 08/06/2023

Following a shoe size error on my part, return and refund handled quickly and smoothly.
Bravo

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gilles H.

Rating: 5 out of 5

Published on 26/06/2023 à 09h34 following a purchase from 13/06/2023

very satisfied

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Serge G.

Rating: 5 out of 5

Published on 26/06/2023 à 05h44 following a purchase from 19/06/2023

Quality and on-time delivery

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Pascal R.

Rating: 5 out of 5

Published on 25/06/2023 à 10h13 following a purchase from 12/06/2023

Very good contact. Very serious site.

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Xavier P.

Rating: 5 out of 5

Published on 24/06/2023 à 20h31 following a purchase from 17/06/2023

As ordered and delivered promptly

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Anne R.

Rating: 5 out of 5

Published on 24/06/2023 à 17h49 following a purchase from 17/06/2023

Everything is clearly indicated on the site and the order was delivered very quickly. I was regularly informed about the processing of my order.

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FRANCOIS T.

Rating: 5 out of 5

Published on 24/06/2023 à 15h25 following a purchase from 16/06/2023

Very good site serious and competent! I recommend it !

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Bernard D.

Rating: 5 out of 5

Published on 23/06/2023 à 16h31 following a purchase from 15/06/2023

Perfect fast delivery product corresponds to my expectations

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Gaspard P.

Rating: 4 out of 5

Published on 23/06/2023 à 13h48 following a purchase from 07/06/2023

Quality product but difficult to contact staff

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Jean-Yves R.

Rating: 5 out of 5

Published on 23/06/2023 à 11h48 following a purchase from 10/06/2023

It's a site I discovered by chance, but it's now one of my favorites.

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Christelle C.

Rating: 5 out of 5

Published on 23/06/2023 à 09h32 following a purchase from 11/06/2023

Very fast shipping. The jersey was too small so it was sent back and the refund was very quick! Thank you so much!

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Patrick S.

Rating: 5 out of 5

Published on 22/06/2023 à 09h36 following a purchase from 09/06/2023

Large selection of bicycle accessories and equipment

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Bruno Z.

Rating: 5 out of 5

Published on 21/06/2023 à 17h57 following a purchase from 12/06/2023

Great price and fast shipping

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Guillaume J.

Rating: 5 out of 5

Published on 21/06/2023 à 15h53 following a purchase from 12/06/2023

Lots of choice, quality service! Fast delivery, even abroad (Belgium). Product conforms, top of the top! I'd recommend it.

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Dinah X.

Rating: 5 out of 5

Published on 21/06/2023 à 15h26 following a purchase from 08/06/2023

Order OK (delivery time, bike helmet very well packed...)

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Nadine R.

Rating: 5 out of 5

Published on 21/06/2023 à 12h10 following a purchase from 08/06/2023

Correct site navigation and searches, professional and friendly telephone responses.

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Laurent F.

Rating: 5 out of 5

Published on 20/06/2023 à 22h31 following a purchase from 13/06/2023

Very good, impeccable service, careful and attentive. I recommend it!

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Maxime R.

Rating: 1 out of 5

Published on 20/06/2023 à 08h28 following a purchase from 12/06/2023

The return doesn't seem very easy. And the unsubscribe emails, you have to contact them.

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Response from Cycles et Sports Published on 20/06/2023

Thank you for your comment, you can make a return request on your customer account, just follow the procedure, to be unsubscribed or have your account deleted, the easiest way is indeed to make the request by email cordially Cycles et Sports

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FRANCOISE F.

Rating: 5 out of 5

Published on 19/06/2023 à 09h28 following a purchase from 08/06/2023

Fast shipping the day after my order. Efficient and fast delivery. What more could I ask for?

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Dominique F.

Rating: 4 out of 5

Published on 18/06/2023 à 17h53 following a purchase from 05/06/2023

Fine

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Brice A.

Rating: 5 out of 5

Published on 18/06/2023 à 12h04 following a purchase from 06/06/2023

Top customer service

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Eric T.

Rating: 5 out of 5

Published on 18/06/2023 à 10h16 following a purchase from 25/05/2023

Lots of choice, very reasonable prices, clear site, excellent communication from the team on order tracking. Thank you

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Jean-Joseph H.

Rating: 5 out of 5

Published on 17/06/2023 à 22h43 following a purchase from 09/06/2023

Fast, efficient and competitively priced Thank you I would be delighted to recommend you without any problems!

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martine A.

Rating: 5 out of 5

Published on 17/06/2023 à 16h06 following a purchase from 11/06/2023

The cap is very ordinary I imagined a real cap

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Jean A.

Rating: 3 out of 5

Published on 17/06/2023 à 11h35 following a purchase from 07/06/2023

I rated it medium because it's not excellent and not very bad, although I'm not happy. I didn't have time to go to my bike shop, so I ordered online to save time. Order quickly delivered but product not as described. The valve barely protrudes above the rim. I contacted the site by phone and was quickly taken to the workshop. The technician recognized that there was a problem after receiving a photo of the valve. Since then, despite a reminder and the filing of a dispute with Paypal, no sign of life, that's the very bad part. All I want is for them to send me the right valves and not charge me for the return or refund me.

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Teddy C.

Rating: 5 out of 5

Published on 17/06/2023 à 10h22 following a purchase from 07/06/2023

Fast and accurate delivery!

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CHEVALIER J.

Rating: 5 out of 5

Published on 16/06/2023 à 09h41 following a purchase from 28/05/2023

Thank you for the prompt dispatch of orders, products absolutely compliant, see you soon.

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