Customer reviews of Cycles et Sports

Professional, trustworthy team Too bad there's no correlation between store stocks and the Internet.

Everything is in order, but please allow a good week for delivery ...

Easy ordering and express delivery

I find the coupé vent a bit thin

Order problem and no answer for the return of my parcel

Good tube for top-of-the-range bikes with corresponding tires, because you gain speed compared with other standard tubes.

Impeccable service and quality product

The zipper on the jersey I ordered broke on first attempt to wear.

Fast delivery, as described.

Good price. Received item with no problem.

Hello, The item received does not correspond to the one ordered...

My 1st order was delayed by 10 days even though the products were advertised as being in stock. 2nd order placed this week on Monday morning: Friday morning still no news of dispatch, reminder e-mail still unanswered. I still don't know when I'll receive my equipment. Not a professional, I don't think I'll be ordering from Cyles et Sports again.

Getting there on time

2 weeks to receive a jersey by Colissimo.....

Hanger tape 2;5 Order of July 17 stock not specified no info of followed 2 requests of followed form contact without answer 1 request on Facebook without answer 1 request messanger one will see and hold you with the current Finally I call with tel Ha I make you leave the order but always nothing I call back with tel article not in stock Shimano cannot deliver to me since the beginning article not in stock do you want of the 3,5 mm I say yes but I would have péféré of the 2.5 because to put the ends hello. Finally order received August 17 1 month to have a ribbon hanger is not encouraging for the continuation I think I'll return to Amazon. Good day YVES LONGO

small trot saddle impossible to adjust

For those who prefer comfort "These shoes are a joy to wear! The sole is very comfortable, and the mesh upper lets the foot breathe. Perfect for long outings. The only drawback is that if you have a very strong foot, the shoe is a little narrow at the tongue. The usual size is perfect.

I only give 3 stars because I didn't receive my order, but after a reminder I received it very quickly. I think there must have been an oversight.

unequal sizes payback no reimbursement so far very low

very disappointed! I sent you 2 messages, no response, a product was missing, so please communicate! a refund of 18euros and basta!

happy with the glasses, mailing could have been faster communication was good

Hi, The goods arrived in pristine condition, but was a bit disappointed as one of the item was not shipped despite me waiting for the back-order. Staff at Cycles et Sports are humbled but do lack communication etiquette. They need to improve on it.

Cuissard assos: box torn off sent in a LU cookie box too small for the cardboard box of the cuissard

Fast delivery, easy-to-use website.

+++Great+++

Very serious site, dispatched within 48 hours

A stock shortage delayed delivery but I was informed promptly.

Very interesting and comprehensive site

More than 3 weeks before receiving my order. This was due to Assos overshoes not being in stock, even though they were in stock on the website... Replaced by another Assos model that I had requested in size 43-44 and received in size 41-42... fortunately they fit. Dissatisfied with this order.

Products as described, but long delivery time for a Colissimo! Well received all the same.

Orders are processed fairly quickly. Not so fast for information by e-mail

well

Delivery really too long + 10 days Can you assure me that if I order again on your site delivery will be faster?

The order was not processed for 20 days, then I sent an e-mail which went unanswered. I called 2 days later and a friendly employee told me that the person in charge of these things was telecommuting. He seemed surprised that I hadn't received any reply, but the situation was resolved a few days later without me receiving a reply to the e-mail. The parcel arrived a little damaged but the items were in good condition.
I'm saying all this not because I'm unhappy but to help you, I hope, with these internal problems.

Sending a jersey that doesn't correspond to what I ordered, then having to pay the return shipping costs is a shame. I won't be ordering from your site again, you're losing a regular customer.

No response in the tracking chat. I had to contact them again for my parcel to leave after 2 weeks without shipment. Once arrived, size error...

Product out of stock not noted on the site, email sent quickly but I only got what you offered and not the 3rd blue pair I wanted Apart from that, good product quality.

Order received on time with request for prior agreement to change model due to stock shortage.

Sending the wrong product

Poor communication on delivery times, I had to be the one to call back to check on the status of the order. Communication is an essential point for me when buying online. 20 days between order and dispatch with no news is not a standard feature of online commercial sites. Otherwise contents delivered as ordered.