Customer reviews of Cycles et Sports

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 2 553 published reviews
5 2 190 86% 4 197 8% 3 79 3% 2 38 1% 1 49 2%

Summary of reviews

The online store "Cycles et Sports" consistently excels in delivering products quickly and efficiently, with many customers noting that their orders arrived within just a couple of days. The products are described as compliant with the descriptions provided, affirming the accuracy of what is offered on the site. Customers highlight the quality of the items, particularly mentioning specific products like jerseys and shorts as being well-made and fitting as expected.

Reviews 1, 2, 3 and 5 stars

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V
Vincent P.
Rating: 5 out of 5
following a purchase from 01/12/2023
Well-stocked site with a wide selection of the best brands at competitive prices. Delivery was trouble-free. I recommend
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regis E.
Rating: 5 out of 5
following a purchase from 28/11/2023
Quality products as ordered. Fast delivery.
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Benoit B.
Rating: 5 out of 5
following a purchase from 01/12/2023
Perfect, nothing to complain about
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Frederic C.
Rating: 5 out of 5
following a purchase from 03/12/2023
Very good site
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philippe B.
Rating: 5 out of 5
following a purchase from 02/12/2023
Color error when ordering on a Saturday, I contacted the seller and then a positive response was given on Sunday Order received on the correct date with order tracking and the right products perfect
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C
Claude M.
Rating: 5 out of 5
following a purchase from 01/12/2023
Very complete site. Wide selection of road bike helmets. Fast delivery.
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yvan V.
Rating: 5 out of 5
following a purchase from 18/11/2023
I was looking for this model of shoe and I was able to find it in this store at a reasonable price. Delivery was on time and I am very satisfied with my purchase. I recommend this site for its reliability.
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Ivan B.
Rating: 5 out of 5
following a purchase from 23/11/2023
Top quality
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Alain C.
Rating: 5 out of 5
following a purchase from 10/11/2023
very serious site!
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gérald G.
Rating: 5 out of 5
following a purchase from 27/11/2023
site navigation very good.delivery very good too.telephone exchange concerning the order very good.
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cyril D.
Rating: 5 out of 5
following a purchase from 24/11/2023
Delivery within a week, material well protected.
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RENE G.
Rating: 5 out of 5
following a purchase from 24/11/2023
Excellent management despite an order that could not be completely fulfilled (out of stock).
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Eric L.
Rating: 5 out of 5
following a purchase from 25/11/2023
Good communication and quality product
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nicolas R.
Rating: 5 out of 5
following a purchase from 20/11/2023
perfect!
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Sylvain R.
Rating: 5 out of 5
following a purchase from 25/11/2023
The order met my expectations. The delivery was fast, I could pay in 3 instalments and I was able to benefit from an interesting Black Friday price. As far as I'm concerned, everything went smoothly.
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Jean-Michel B.
Rating: 5 out of 5
following a purchase from 27/11/2023
Very good website. Perfect order tracking. Delivery on time.
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Michel L.
Rating: 5 out of 5
following a purchase from 26/11/2023
ALL CLEAR.
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Alain M.
Rating: 5 out of 5
following a purchase from 24/11/2023
Serious site. Saddle received very quickly. Thank you
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Benoit C.
Rating: 5 out of 5
following a purchase from 23/11/2023
Perfect order, great price, products in stock and fast delivery. Perfect.
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Kellie D.
Rating: 5 out of 5
following a purchase from 10/11/2023
Very good customer service and fast delivery.
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Franck N.
Rating: 5 out of 5
following a purchase from 19/11/2023
Very good. Good value for money and lots of choice of size and color. Smooth delivery. I recommend
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Jean-Pierre K.
Rating: 5 out of 5
following a purchase from 19/11/2023
Worry-free, fast delivery, items as ordered.
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Mathieu V.
Rating: 5 out of 5
following a purchase from 02/11/2023
I bought a top of the range bike. Everything was done over the phone regarding the bike's info. very nice. Top!
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Charlotte H.
Rating: 5 out of 5
following a purchase from 20/11/2023
Fast and as expected. Impeccable.
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Jean-Marc J.
Rating: 5 out of 5
following a purchase from 22/11/2023
Very good site, perfect product, very fast delivery, I recommend it, thank you very much.
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Michel R.
Rating: 5 out of 5
following a purchase from 22/11/2023
Very welcoming and efficient
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Eric M.
Rating: 5 out of 5
following a purchase from 21/11/2023
A great site for cycling enthusiasts, with a huge selection of products and fast delivery. What more could you ask for?
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Jacky B.
Rating: 5 out of 5
following a purchase from 22/11/2023
Everything spotless! Customer service on the phone: impeccable. Site navigation very good. Never had any problems.
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philippe M.
Rating: 5 out of 5
following a purchase from 21/11/2023
Order received in 48h00. Very pleased. Winter gloves perfect. Orthopedic insoles to be tested but just what I was looking for, as well as the winter shorts which I haven't worn yet.
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Stéphane B.
Rating: 3 out of 5
following a purchase from 18/10/2023
I received an L size instead of an M.
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Response from Cycles et Sports
We apologize for this error on our part. The error has been corrected. We do our best to satisfy our customers and we hope to be able to offer you a more positive experience with your next purchase. Thank you for your feedback. Cycles et Sports
J
José M.
Rating: 2 out of 5
following a purchase from 30/10/2023
Deadline exceeded even though I phoned before placing the order Not a very professional attitude Very disrespectful when I called several times to find out if my order had been dispatched To be avoided for lack of seriousness
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Response from Cycles et Sports
Thank you for your comment, we apologize, we usually inform our customers if there is a delay. Your order was delayed by 10 days, Sincerely
B
Bruno G.
Rating: 5 out of 5
following a purchase from 09/11/2023
One of the best prices on the web for this item when I purchased it. Fast delivery.
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claudius N.
Rating: 5 out of 5
following a purchase from 11/11/2023
ALE original clothing, affordable price, fast delivery, friendly staff who listen to customers for all problems (friendly and commercial in the interest of the customer).
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jacques C.
Rating: 5 out of 5
following a purchase from 13/11/2023
Well done quote
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Jean-Luc H.
Rating: 2 out of 5
following a purchase from 18/10/2023
My order was forgotten for 3 weeks until I called and all I got back was "ça été oublié". Not very commercial.
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Response from Cycles et Sports
Thank you for your comment, we will solve this problem as soon as possible. We apologize for any inconvenience.
J
jean-françois M.
Rating: 5 out of 5
following a purchase from 10/11/2023
Fast delivery, quality product.
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Valérie M.
Rating: 5 out of 5
following a purchase from 13/11/2023
Fast and careful delivery, thank you
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Tsim Y.
Rating: 5 out of 5
following a purchase from 13/11/2023
Serious site and 48-hour delivery, I'm very satisfied. I highly recommend it.
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Guillaume D.
Rating: 5 out of 5
following a purchase from 25/10/2023
Perfect, very good communication
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olivier R.
Rating: 3 out of 5
following a purchase from 03/11/2023
wrong color but sent anyway...
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