Customer reviews of Cycles et Sports

Conforms to the purchased product fast delivery.

Hello, I am very satisfied with the product purchased but not with the order processing. I ordered 2 shorts but only received one due to a stock error. I would have liked the order to be fulfilled by receiving 2 shorts and not just one. Even if the model had been somewhat different while still being equivalent. I am not responsible for the stock error. Best regards. Bruno

Speed of shipping

Serious site with customer service available by phone. The only complaint I can make is that the order was placed on March 6 and the item was only shipped on March 13 for reception on March 17.

10/10

I am satisfied with My expectations

I didn't want to leave a review, but since I'm invited to... I ordered a pair of shorts and a pair of shoe covers on February 17th. After placing my order, I was informed that the shorts were out of stock, so I quickly responded (within an hour) to get my order processed quickly. On Thursday the 20th, I was informed that the package would be shipped at the beginning of the following week. On Friday the 28th (not really the beginning of the week...), I reached out again to find out where my order was... it would be shipped on March 3rd. Delays are fine, but being told that it would ship at the beginning of the week and then it only ships a week later is not very serious... They will need to regain my trust for me to order again from Cycles and Sports.

Product in perfect condition. Delivery a little long.

Very good, fast, very well packaged product, perfect.

well

Good item, fast delivery

Satisfactory product, size ok. The only drawback is that the instructions for adjusting the straps are not included in the package.

Item ordered not available. After modification of the order and payment of the difference: article received not in conformity with the order. Service and after-sales on the other hand very reactive with communication by e-mail. All in all, a lack of professionalism in stock management and order dispatch.

Delays far too long. On the plus side... I was warned but a few weeks later I tried to contact you several times... No answer.

Fast and accurate delivery

many quid pro quos with the order which generated a delivery time of almost 1 month

Sites not up to date on sizes

Efficient service. The jacket I received was satisfactory

The items I received are very good however I did not receive 3 items which is very disappointing knowing that it was for a gift.

The garment's characteristics didn't match what I was looking for. But was it up to Cycles et Sports to be more exhaustive than the manufacturer's data... that would be quite a job. So I used the returns procedure. No worries about processing and reimbursement. On arrival, however, I had to pay for the return postage. That was the small problem with this mail-order experience. Then there were a few minor stock updating problems, with a partial cancellation due to an unavailable item. Finally, very "human" contacts, and that's a pleasure.

Received as ordered. However, I would have liked a small welcome gift for the new customer!

The delivery was on time and in good condition. For the moment I can only say that because it is a Christmas gift.

Professional, trustworthy team Too bad there's no correlation between store stocks and the Internet.

Everything is in order, but please allow a good week for delivery ...

Easy ordering and express delivery

Order problem and no answer for the return of my parcel

Good tube for top-of-the-range bikes with corresponding tires, because you gain speed compared with other standard tubes.

Impeccable service and quality product

The zipper on the jersey I ordered broke on first attempt to wear.

Fast delivery, as described.

Good price. Received item with no problem.

Hello, The item received does not correspond to the one ordered...

My 1st order was delayed by 10 days even though the products were advertised as being in stock. 2nd order placed this week on Monday morning: Friday morning still no news of dispatch, reminder e-mail still unanswered. I still don't know when I'll receive my equipment. Not a professional, I don't think I'll be ordering from Cyles et Sports again.

Getting there on time

2 weeks to receive a jersey by Colissimo.....

Hanger tape 2;5 Order of July 17 stock not specified no info of followed 2 requests of followed form contact without answer 1 request on Facebook without answer 1 request messanger one will see and hold you with the current Finally I call with tel Ha I make you leave the order but always nothing I call back with tel article not in stock Shimano cannot deliver to me since the beginning article not in stock do you want of the 3,5 mm I say yes but I would have péféré of the 2.5 because to put the ends hello. Finally order received August 17 1 month to have a ribbon hanger is not encouraging for the continuation I think I'll return to Amazon. Good day YVES LONGO

small trot saddle impossible to adjust

For those who prefer comfort "These shoes are a joy to wear! The sole is very comfortable, and the mesh upper lets the foot breathe. Perfect for long outings. The only drawback is that if you have a very strong foot, the shoe is a little narrow at the tongue. The usual size is perfect.

unequal sizes payback no reimbursement so far very low

very disappointed! I sent you 2 messages, no response, a product was missing, so please communicate! a refund of 18euros and basta!