Customer reviews of Cycles et Sports

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 2 553 published reviews
5 2 190 86% 4 197 8% 3 79 3% 2 38 1% 1 49 2%

Summary of reviews

The online store "Cycles et Sports" consistently excels in delivering products quickly and efficiently, with many customers noting that their orders arrived within just a couple of days. The products are described as compliant with the descriptions provided, affirming the accuracy of what is offered on the site. Customers highlight the quality of the items, particularly mentioning specific products like jerseys and shorts as being well-made and fitting as expected.

Reviews 1, 2 and 4 stars

Reset filters
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/12/2022
Product conforms to order Delivery time very cottect
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/11/2022
apart from a slight lack of information on the deadline, everything is perfect!
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2022
I think the site needs updating
Translated reviews
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 26/11/2022
I can't understand how a pair of gobik shorts costing 160 euros can be delivered without an original bag, folded and compressed into a small box with the other products ordered.
Translated reviews
Response from Cycles et Sports
Thank you for your comment, we have a physical store and the products can also come from this store, the weight of the parcel is important and the more we gain in volume the more it allows the post office to distribute more and limit the carbon footprint cordialement
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 21/11/2022
A disaster! No seriousness Late delivery and then an error on the article.explanations they reversed the labels.... I end up with another customer's shoes and vice versa. 2 weeks and nothing and zero commercial friendliness on the phone. I have to return the parcel and I'll be reimbursed ... because the reverse is not possible due to customers claiming to be profiteers, they prefer to avoid non-returns. So we pay and it's up to us to prove our good faith.
In short, if you're not in a hurry and aren't looking for a specific pair and especially a specific size, order with your eyes closed.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/11/2022
A serious brand, but it would be a good idea to distinguish between a product in stock at the shop and one available at the warehouse (which in the second case has the effect of delaying delivery by a few days).
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/11/2022
No particular problem.
Translated reviews
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 18/11/2022
Order received normally
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/11/2022
No problem with order taking and shipping; however, delivery time a little long (but nothing serious!).
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/11/2022
Fast ... good quality shorts
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/10/2022
Wide choice, at market prices.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/11/2022
sizing problem. The children's model I ordered is too small, even though the size was supposed to be right.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/10/2022
Easy navigation, fast communication and good visibility of promotions
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/10/2022
One point to improve is the navigation according to the items to find, for the delivery nothing to complain about very satisfied, for the contact never used.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/10/2022
Very good fast conform to order
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/10/2022
Very good. Received on time. Package well packed.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/10/2022
Very good
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/10/2022
The product was available when I ordered, but after the order was placed, an e-mail announced that the product required a 10-day delay. I was very upset, but the product was shipped a few days later and finally arrived before the announced delay. I will come back to cyclesetsports for my next purchase.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/10/2022
I recommend this site Ras
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/09/2022
Tres bien , toutefois le délai de réception est de plus d'une semaine . Super produit
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/09/2022
Very easy.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/10/2022
Fast delivery.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/09/2022
Product conforms to request and correct delivery time
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/09/2022
Good reactivity
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 10/09/2022
The product received does not conform to the description on the website.
Translated reviews
Response from Cycles et Sports
Thank you for your comment, we have given you an explanation and proposed a solution if this article does not suit you in its current state cordially
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 27/08/2022
I ordered the Scott Boa Lady 2022 model, on 27/08/2022, I received an email from Patricia from cycles et sport customer service telling me that this model was no longer available, and she offered me the 2021 model for 12.01€ less, which I accepted. to date, I have not received a refund for this difference and my invoice has not been rectified, it is the 2022 model whereas I received the 2021 model. waiting for a return
Translated reviews
Response from Cycles et Sports
Thank you for your comment, you have been charged less than the original price for the price difference between the 2 models, please check again with your bank sportingly
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/08/2022
Well-stocked
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/08/2022
I had ordered 2 Pinarello 550ml cans but I received 2 Pinarello 750ml cans, at the same price. I don't know if this is a mistake on your part or if the Pinarello 550ml cans are out of stock? If it is an out-of-stock situation, it would be a good idea for you to mention it on your site. Sincerely
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/08/2022
Good site and it's interesting to have the pro teams' uniforms online!
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/08/2022
Reactive
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/08/2022
Fast and efficient
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/08/2022
Efficient site. The order didn't leave right away, but I called a few days later and they told me about the shipping time, which was very reasonable (order placed on Thursday evening, shipped on Monday).
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/08/2022
order well received the 1st time but the jersey cut too small well packed in a box with a house, we make an exchange without any problem and the 2nd reception, we receive the package vulgarly in a flexible plastic packaging at 100 euros the t-shirt çà crazy balls
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/08/2022
Delivery to a vending machine on time
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/07/2022
Delivery on time...
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/07/2022
Order taken into account (with Noé confirmation a little late, shipment and tracking within " standards " and reception ok
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/07/2022
Very good and reliable site
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/07/2022
Satisfied with products and delivery time.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/07/2022
Delivery conforms to the order, however the delivery time is a little long.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 19/07/2022
On the Cycles et sports website, the technical data sheet mentions a patented clip-on visor, which was not included in the parcel. The day I received it, I e-mailed the store. 7 days later, no reply. It's common courtesy to send a reply to your customers. First and last time I order on this site.
Translated reviews
We use cookies for audience measurement and improving user experience.