Customer reviews of Cycles et Sports

9,5 /10

Based on 2 594 published reviews

5 2 225 86% 4 199 8% 3 81 3% 2 38 1% 1 51 2%

Summary of reviews

Cycles et Sports showcases strong product reliability and variety, with multiple mentions of fast, on-time delivery and items arriving well packaged and as described. Customers highlight responsive, attentive service, including quick email replies, helpful phone advice, and easy replacement or refunds when items are unavailable, reinforcing a reliable shopping experience. The store is praised for quality and fit across multiple product categories (clothing, shoes, helmets, gloves), with clear indications of good value, up-to-date stock when possible, and convenient delivery options, including pick-up locker availability. Overall, shoppers repeatedly note smooth ordering, accurate products, and supportive customer care that enables quick and satisfying purchases.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié

Published on 21/03/2022 à 10h01 following a purchase from 10/03/2022

Perfect, received on time, well packaged, satisfied with my order, I recommend Cycles et Sports.

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Acheteur Vérifié

Published on 19/03/2022 à 15h32 following a purchase from 10/03/2022

Very good, but a lot of products are out of stock.

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Acheteur Vérifié

Published on 19/03/2022 à 15h07 following a purchase from 11/02/2022

Great, thanks for the quick phone call for product information.

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Acheteur Vérifié

Published on 08/02/2022 à 11h09 following a purchase from 24/01/2022

Out of 10 items ordered, I only received 7. I was reimbursed but no commercial gesture was made. It's a shame and disappointing that they don't try to make up for their incompetence.

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Acheteur Vérifié

Published on 04/02/2022 à 08h54 following a purchase from 23/01/2022

serious site

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Acheteur Vérifié

Published on 04/02/2022 à 00h02 following a purchase from 16/01/2022

Out of 4 products ordered, one could not be honored (product finally discontinued although it was marked available on the site), another had to be returned because it did not conform to the description on the site and the product reference. Not very serious. A lot of wasted time and not even a commercial gesture...

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Response from Cycles et Sports Published on 04/02/2022

Thank you for your feedback. We apologize for the inconvenience. As we also have a physical store and our stock is not managed electronically, errors can occur. These errors have been taken into account by us and you have been reimbursed. Sincerely, The Cycles et Sports team

Acheteur Vérifié

Published on 17/01/2022 à 10h55 following a purchase from 06/01/2022

No complaints

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Acheteur Vérifié

Published on 14/01/2022 à 15h48 following a purchase from 03/01/2022

not too keen on having to pay 60 fr for recomended parcels

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