Customer reviews of Cycles et Sports

9,5 /10

Based on 2 594 published reviews

5 2 225 86% 4 199 8% 3 81 3% 2 38 1% 1 51 2%

Summary of reviews

Cycles et Sports showcases strong product reliability and variety, with multiple mentions of fast, on-time delivery and items arriving well packaged and as described. Customers highlight responsive, attentive service, including quick email replies, helpful phone advice, and easy replacement or refunds when items are unavailable, reinforcing a reliable shopping experience. The store is praised for quality and fit across multiple product categories (clothing, shoes, helmets, gloves), with clear indications of good value, up-to-date stock when possible, and convenient delivery options, including pick-up locker availability. Overall, shoppers repeatedly note smooth ordering, accurate products, and supportive customer care that enables quick and satisfying purchases.

Reviews 1, 2 and 5 stars

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Renaud L.

Published on 21/08/2023 à 17h37 following a purchase from 03/08/2023

Very professional. They were able to offer me an alternative to my order.

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Gilles A.

Published on 21/08/2023 à 02h58 following a purchase from 07/08/2023

I suppose you want to know why I didn't give you any stars, simply because the delivery time was too long and completely wrong. The address was very precise with the door code, floor, door number, building number etc. .... ) In addition, we chose delivery by chronopost, but in the end, not only did we have to wait for the delivery day set by the agent, who never showed up, only to receive a colissimo notice and have to go to the post office to pick up the parcel. so the service sucked.

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Response from Cycles et Sports Published on 21/08/2023

Thank you for your comment, the parcel left the same day as the order, it was delivered by Colissimo and not Chronopost, unfortunately, we are powerless if the deliverers encounter difficulties in delivering to you, best regards.

Sebastien J.

Published on 20/08/2023 à 14h35 following a purchase from 11/08/2023

Parcel sent the same day, compliant

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Didier S.

Published on 20/08/2023 à 12h56 following a purchase from 07/08/2023

I didn't know about this site. Available by phone, order received quickly. Would recommend.

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Marc G.

Published on 19/08/2023 à 16h13 following a purchase from 06/08/2023

Everything went perfectly

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Martine C.

Published on 19/08/2023 à 13h07 following a purchase from 04/08/2023

nothing to complain about, I'm satisfied

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Bertrand P.

Published on 18/08/2023 à 16h08 following a purchase from 03/08/2023

Fast and efficient.

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François B.

Published on 18/08/2023 à 14h57 following a purchase from 24/07/2023

Very good. Order received promptly. One item did not correspond to the description. Free return and problem-free refund.

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Guillaume T.

Published on 18/08/2023 à 09h10 following a purchase from 06/08/2023

Super

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Sébastien B.

Published on 17/08/2023 à 16h24 following a purchase from 25/07/2023

RAS site sérieux appréciable Produits conformes à la description sur le site Produit 100% orignal Je recommande le site Cycles et Sports

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Thierry M.

Published on 17/08/2023 à 14h17 following a purchase from 26/07/2023

Enormous error to indicate a product in stock when it is not the case. I paid a colissimo and spent useless time on the phone for a part ordered on August 3rd and which arrived on August 13th when I had indicated that I would no longer be at this address from the 12th! The end result: I won't be able to pick up this product until mid-September...

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Response from Cycles et Sports Published on 21/08/2023

Thank you for your comment. We apologize for the delay.

Arnaud M.

Published on 15/08/2023 à 16h39 following a purchase from 01/08/2023

perfect as always

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Benoit A.

Published on 15/08/2023 à 16h26 following a purchase from 10/08/2023

Perfect, I recommend it.

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Carine L.

Published on 14/08/2023 à 12h00 following a purchase from 01/08/2023

Order delivered quickly. Great site.

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Frederic L.

Published on 13/08/2023 à 18h47 following a purchase from 07/08/2023

Product as described and delivered on time.

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Benoit A.

Published on 13/08/2023 à 16h44 following a purchase from 09/08/2023

Excellent experience with Cycle et Sport

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Eric C.

Published on 13/08/2023 à 16h40 following a purchase from 07/08/2023

nikel

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Didier P.

Published on 13/08/2023 à 13h36 following a purchase from 31/07/2023

Easy navigation-shortened delivery time

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Fabrice B.

Published on 13/08/2023 à 11h13 following a purchase from 06/08/2023

deadline met

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Allan A.

Published on 13/08/2023 à 10h30 following a purchase from 26/07/2023

Perfect and really too nice and comfortable and easy to assemble I just needed a nut for the visor but I didn't ask for one because I had plenty but otherwise I recommend it.

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Michel T.

Published on 13/08/2023 à 07h39 following a purchase from 05/08/2023

Hyper-fast delivery, best market price

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Richard G.

Published on 12/08/2023 à 17h03 following a purchase from 06/08/2023

Fast and compliant

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Manuel A.

Published on 12/08/2023 à 16h59 following a purchase from 06/08/2023

Very good. Reliable and serious site.

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Jean-Pierre V.

Published on 11/08/2023 à 11h15 following a purchase from 29/07/2023

Very responsive customer service in the event of an exchange

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Christian S.

Published on 10/08/2023 à 16h49 following a purchase from 02/08/2023

Perfect.

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Sylvain A.

Published on 10/08/2023 à 12h59 following a purchase from 28/07/2023

Excellent product quality, very good value for money, fast delivery, thank you.

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Patrick M.

Published on 09/08/2023 à 10h55 following a purchase from 28/07/2023

Fast and efficient. Bravo

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Dominique B.

Published on 09/08/2023 à 09h11 following a purchase from 20/07/2023

Very friendly and professional

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Patrick D.

Published on 08/08/2023 à 21h20 following a purchase from 29/07/2023

Not a very entertaining site, doesn't really stand out among all the others

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Julien T.

Published on 08/08/2023 à 21h08 following a purchase from 24/07/2023

Customer service not customer-oriented, I won't be ordering from them again.

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Response from Cycles et Sports Published on 21/08/2023

Thank you for your comment. Could you be more precise? On the contrary, we spend a lot of time on the phone to inform our customers.

Samuel C.

Published on 08/08/2023 à 20h30 following a purchase from 25/07/2023

Very fast delivery.

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Daniel L.

Published on 08/08/2023 à 17h33 following a purchase from 29/07/2023

Fast delivery. Customer service available and attentive.

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Remi B.

Published on 08/08/2023 à 16h02 following a purchase from 31/07/2023

très bien, çà l'ecoute des clients "penibles" et réactif je rachèai dans ce magasin

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Isabelle E.

Published on 08/08/2023 à 14h58 following a purchase from 31/07/2023

very good, responsive and attentive staff, giving useful advice, order delivered quickly. very satisfied .

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Annabelle L.

Published on 08/08/2023 à 09h20 following a purchase from 27/07/2023

I'm used to ordering from Cycles et sports. I'm never disappointed, the products are in order and delivery is very fast! I recommend this site with my eyes closed.

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Mickaël L.

Published on 07/08/2023 à 13h57 following a purchase from 31/07/2023

I highly recommend

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Patrice D.

Published on 07/08/2023 à 12h52 following a purchase from 31/07/2023

Ordered 2 cans of different brands in stock. I was informed by e-mail that one of the cans was not in stock. I had ordered on the site because the two cans were in stock, despite being much more expensive than elsewhere. Wrong stock, and no offer of a commercial gesture to apologize for their mistake.

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Response from Cycles et Sports Published on 21/08/2023

Thank you for your comment, we apologize for the out-of-stock condition of the can, the commercial gesture has been proposed via email, if you want more details please contact us directly, Sincerely

Christian D.

Published on 07/08/2023 à 10h18 following a purchase from 22/07/2023

On-time delivery and very good customer service.
Site navigation a bit complex

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Arthur M.

Published on 07/08/2023 à 07h31 following a purchase from 26/07/2023

Very fast shipping and quality products!

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Valerie G.

Published on 06/08/2023 à 19h23 following a purchase from 31/07/2023

Good product, delivered on time, top telephone service

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