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A
Rating: 5 out of 5
Very satisfied. Very serious, trustworthy company! Super happy, I recommend.
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Customer reviews of Cycles et Sports
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 2 594 published reviews
Summary of reviews
Cycles et Sports showcases strong product reliability and variety, with multiple mentions of fast, on-time delivery and items arriving well packaged and as described. Customers highlight responsive, attentive service, including quick email replies, helpful phone advice, and easy replacement or refunds when items are unavailable, reinforcing a reliable shopping experience. The store is praised for quality and fit across multiple product categories (clothing, shoes, helmets, gloves), with clear indications of good value, up-to-date stock when possible, and convenient delivery options, including pick-up locker availability. Overall, shoppers repeatedly note smooth ordering, accurate products, and supportive customer care that enables quick and satisfying purchases.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
perfect and very fast!
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A
Rating: 1 out of 5
It took a really long time and then they send it to the wrong address after I send several emails.
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Response from Cycles et Sports
Thank you for your comment. We apologize for the inconvenience caused by the change of address.
A
Rating: 5 out of 5
Super site I recommend, fast delivery
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A
Rating: 5 out of 5
Responsive and serious in case of error.
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A
Rating: 5 out of 5
nothing to say! excellent
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A
Rating: 5 out of 5
Very professional thank you very satisfied
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A
Rating: 5 out of 5
Very good site, serious and I recommend to all sportsmen of the cycles
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A
Rating: 1 out of 5
No opinion I will never recommend you again and I won't advertise you.
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A
Rating: 5 out of 5
Nothing to say. Fast, attractively priced and just what I expected in terms of quality, especially for a children's jersey!
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A
Rating: 5 out of 5
Always satisfied with the products offered and the speed of delivery
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A
Rating: 5 out of 5
Order conforms, fast shipping! Perfect
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A
Rating: 5 out of 5
Package received the next day... Perfect! And great price...
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A
Rating: 5 out of 5
Fast order delivery. Perfect after-sales service. Fast product return.
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A
Rating: 5 out of 5
Rapid delivery and exquisite quality,
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A
Rating: 5 out of 5
impeccable service
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A
Rating: 5 out of 5
Choice, price, speed and efficiency for my return from size 44 and resumption of size 45, I'm waiting, it's coming soon.
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A
Rating: 1 out of 5
After opening the parcel post, I noticed that the Speedplay box containing the pedals was not sealed. As the pedals were impeccable, I was not suspicious. A few days later, I noticed that I couldn't adjust the small screws on the shims that set the angular freedom. Had the original shims been replaced, before a store return, mystery? All I had to do was order a new set of shims, a loss of 49.49 euros.
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Response from Cycles et Sports
Thank you for your feedback. We will contact you as soon as possible.
A
Rating: 1 out of 5
long delay. error on delivery and little follow-up of the problem (obliged to re-launch 2 times), at present, still not reimbursed!
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Response from Cycles et Sports
Thank you for your comment, we will cover the cost of returning the item received by mistake, unfortunately as this item is unavailable for the moment, we will reimburse you as soon as the item is returned, sporty!
A
Rating: 5 out of 5
The specificity of the Sidi Génius model is well detailed for the choice to be made, in the same way the photographs allow a perfect visualization. Competitive price, fast delivery and impeccable follow-up... I've known this brand of shoes for 42 years of cycling and am very satisfied..;
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A
Rating: 5 out of 5
Very fast, bravo!
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A
Rating: 5 out of 5
Everything went ideally
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A
Rating: 5 out of 5
The site is very reliable, both in terms of quality and relationships. If a problem arises, there's always someone to discuss it with and resolve it. Not a voicemail. Very good.
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A
Rating: 5 out of 5
Efficient order tracking and tracing. On-time delivery.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very accessible and clear site to choose from. I recommend it.
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A
Rating: 5 out of 5
Excellent site, very short delivery time, top prices...
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A
Rating: 5 out of 5
Great service, fast return and exchange. The problem is the Castelli size chart, which is too"generous" in size for the Pro Mesh sleeveless undershirt. Personally 1m80-78kg-chest 100, L much too big, better to take M.
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A
Rating: 5 out of 5
Fast delivery.
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A
Rating: 5 out of 5
Quality products. Fast delivery.
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
fast, no worries, very good product
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A
Rating: 5 out of 5
Fast delivery. Nothing to say. Perfect.
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A
Rating: 5 out of 5
Fast and accurate delivery
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A
Rating: 5 out of 5
Clear site, it's easy to find what you're looking for.
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A
Rating: 2 out of 5
Fast delivery. However, I ordered the black model and received the model with beige sides. Immediate need for competition so no time to send it back for exchange... first order at cycles et sports, too bad.
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Response from Cycles et Sports
Thank you for your comment. We apologize for the error and will contact you as soon as possible.
A
Rating: 5 out of 5
Fast delivery and item as described
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A
Rating: 5 out of 5
Pleasant site to visit. Competent staff. Fast delivery. Careful packaging.
I recommend
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I recommend
A
Rating: 5 out of 5
Hello, the same congratulatory remarks as for the other supers articles.
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A
Rating: 1 out of 5
Still waiting for the gloves
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Response from Cycles et Sports
Thank you for your comment, we will keep you informed of the delay.