The online store "Cycles et Sports" consistently excels in delivering products quickly and efficiently, with many customers noting that their orders arrived within just a couple of days. The products are described as compliant with the descriptions provided, affirming the accuracy of what is offered on the site. Customers highlight the quality of the items, particularly mentioning specific products like jerseys and shorts as being well-made and fitting as expected.
Contradictory delivery error; despite email exchanges where everything seemed settled, I did not receive the expected jersey and therefore had to make a return. Waste of time and not very serious....
Translated reviews
Response from Cycles et Sports
Hello Annick,
Thank you for sharing your experience. We are sorry to hear that your order did not meet your expectations and that you encountered difficulties during delivery. Your feedback is valuable and will help us improve our services. Please feel free to contact us directly for any future assistance.
Best regards,
The Cycles and Sports team.
H
Haji Sidek Haji Y.
Rating: 4 out of 5
following a purchase from 28/03/2025
Speedy delivery and good quality product.
A
Aude M.
Rating: 4 out of 5
following a purchase from 19/04/2025
I am delighted with my purchase, however I am not convinced by the system that allows replacing the 3-point plate with the SPD plate, honestly it's much harder than in the video! I don't understand why it's so hard to equip our children, when you don't know much it's a nightmare!
Translated reviews
Response from Cycles et Sports
Hello Aude,
Thank you for your feedback, and we are delighted to hear that you are satisfied with your purchase. We encourage you to contact us directly or visit the store for personalized assistance. Your satisfaction is our priority, and we wish to support you as best as we can with your needs.
Best regards,
The Cycles and Sports Team
A
Audrey L.
Rating: 3 out of 5
following a purchase from 17/04/2025
Fast and careful shipping, but it's a shame the shoes arrived damaged. As if they had already been used. What a pity!
Translated reviews
Response from Cycles et Sports
Hello Audrey,
Thank you for taking the time to share your feedback. We are delighted that you appreciated the speed and quality of the delivery. However, we are sorry to hear that the shoes arrived damaged. This does not meet our quality standards. We invite you to contact our customer service to resolve this issue as soon as possible. Your satisfaction is our priority.
Best regards,
The Cycles and Sports team
J
jean pierre C.
Rating: 4 out of 5
following a purchase from 02/04/2025
Conforms to the purchased product fast delivery.
Translated reviews
Response from Cycles et Sports
Hello Jean Pierre,
Thank you for your positive feedback and we are delighted to hear that you are satisfied with your purchase as well as the speed of delivery. Your satisfaction is our priority and we hope to see you again soon on our site "Cycles and Sports".
Best regards, The "Cycles and Sports" team
B
Bernard B.
Rating: 4 out of 5
following a purchase from 17/03/2025
Speed of shipping
Translated reviews
Response from Cycles et Sports
Hello Bernard,
Thank you very much for your positive feedback and recommendations! We are delighted to hear that you are satisfied with your experience with "Cycles and Sports". Your feedback on the delivery and the compliance of the equipment is greatly appreciated.
We look forward to serving you again!
Best regards,
The Cycles and Sports team
S
Sandrine D.
Rating: 4 out of 5
following a purchase from 06/03/2025
Serious site with customer service available by phone. The only complaint I can make is that the order was placed on March 6 and the item was only shipped on March 13 for reception on March 17.
Translated reviews
Response from Cycles et Sports
Dear Sandrine,
Thank you for taking the time to share your feedback on our site "Cycles et Sports". We are delighted that our customer service was able to assist you effectively. We apologize for the shipping delay you experienced and understand the importance of prompt delivery. Rest assured that we are constantly working to improve our timelines to better satisfy our customers. We look forward to serving you again!
Best regards,
The Cycles et Sports team
L
Laurent G.
Rating: 4 out of 5
following a purchase from 03/03/2025
I am satisfied with My expectations
Translated reviews
F
François D.
Rating: 4 out of 5
following a purchase from 01/03/2025
Product in perfect condition. Delivery a little long.
Translated reviews
J
Josiane B.
Rating: 1 out of 5
following a purchase from 17/02/2025
Very good, fast, very well packaged product, perfect.
Translated reviews
J
jacques D.
Rating: 4 out of 5
following a purchase from 14/02/2025
well
Translated reviews
P
patrice G.
Rating: 4 out of 5
following a purchase from 16/02/2025
Good item, fast delivery
Translated reviews
N
NADEGE L.
Rating: 4 out of 5
following a purchase from 06/02/2025
Satisfactory product, size ok. The only drawback is that the instructions for adjusting the straps are not included in the package.
Translated reviews
D
Denis H.
Rating: 3 out of 5
following a purchase from 03/02/2025
👍
Translated reviews
M
Marie-Jeanne R.
Rating: 3 out of 5
following a purchase from 23/01/2025
Problem with the choice of product color, given on the order as being in stock on the site when in fact it is no longer in stock.
Translated reviews
J
Jean-Luc P.
Rating: 1 out of 5
following a purchase from 22/01/2025
Item ordered not available. After modification of the order and payment of the difference: article received not in conformity with the order. Service and after-sales on the other hand very reactive with communication by e-mail. All in all, a lack of professionalism in stock management and order dispatch.
Translated reviews
T
Thomas A.
Rating: 1 out of 5
following a purchase from 18/12/2024
Delays far too long. On the plus side... I was warned but a few weeks later I tried to contact you several times... No answer.
Translated reviews
L
Laurent B.
Rating: 4 out of 5
following a purchase from 11/01/2025
Fast and accurate delivery
Translated reviews
C
Chantal I.
Rating: 4 out of 5
following a purchase from 11/12/2024
many quid pro quos with the order which generated a delivery time of almost 1 month
Translated reviews
Response from Cycles et Sports
Hello Chantal, thank you for your feedback on our Cycles et Sports website. We apologize for the misunderstanding that led to a longer-than-expected delivery time. We have taken your comment into account and will do everything we can to improve our service. Thank you for choosing Cycles et Sports
J
jerome P.
Rating: 4 out of 5
following a purchase from 28/12/2024
Sites not up to date on sizes
Translated reviews
Response from Cycles et Sports
Thank you for your constructive feedback, Jérôme. Customer satisfaction is very important to us, and we'll be sure to update our product sizing information as soon as possible. Cycles and Sports
T
Thibaud C.
Rating: 3 out of 5
following a purchase from 02/12/2024
Long delay (too long) to send the parcel (more than 8 days).
Translated reviews
R
René L.
Rating: 4 out of 5
following a purchase from 20/11/2024
Efficient service. The jacket I received was satisfactory
Translated reviews
K
karine L.
Rating: 3 out of 5
following a purchase from 06/12/2024
Responsive after-sales service BUT a product purchased/paid for is finally out of stock and shipping costs are excessive.
Translated reviews
L
laurent S.
Rating: 3 out of 5
following a purchase from 21/11/2024
Necessary update of the products on the website . Obliged to send an email to follow up the order because not informed of the stock shortage . Fairly reactive after-sales service.
Translated reviews
A
Arnaud R.
Rating: 4 out of 5
following a purchase from 15/11/2024
The garment's characteristics didn't match what I was looking for. But was it up to Cycles et Sports to be more exhaustive than the manufacturer's data... that would be quite a job. So I used the returns procedure. No worries about processing and reimbursement. On arrival, however, I had to pay for the return postage. That was the small problem with this mail-order experience. Then there were a few minor stock updating problems, with a partial cancellation due to an unavailable item. Finally, very "human" contacts, and that's a pleasure.
Translated reviews
M
madeleine D.
Rating: 3 out of 5
following a purchase from 22/11/2024
Postage too expensive
Translated reviews
V
Véronique D.
Rating: 4 out of 5
following a purchase from 18/11/2024
Received as ordered. However, I would have liked a small welcome gift for the new customer!
Translated reviews
G
Ghislaine A.
Rating: 4 out of 5
following a purchase from 18/11/2024
The delivery was on time and in good condition. For the moment I can only say that because it is a Christmas gift.
Translated reviews
C
Corine V.
Rating: 4 out of 5
following a purchase from 09/11/2024
Professional, trustworthy team Too bad there's no correlation between store stocks and the Internet.
Translated reviews
J
jc C.
Rating: 4 out of 5
following a purchase from 06/11/2024
Everything is in order, but please allow a good week for delivery ...
Translated reviews
B
Bernard M.
Rating: 4 out of 5
following a purchase from 04/11/2024
Easy ordering and express delivery
Translated reviews
S
serge L.
Rating: 3 out of 5
following a purchase from 14/10/2024
I find the coupé vent a bit thin
Translated reviews
S
Severine C.
Rating: 1 out of 5
following a purchase from 10/10/2024
Order problem and no answer for the return of my parcel
Translated reviews
E
ERIC G.
Rating: 4 out of 5
following a purchase from 11/10/2024
Good tube for top-of-the-range bikes with corresponding tires, because you gain speed compared with other standard tubes.
Translated reviews
J
Jean-Pierre H.
Rating: 4 out of 5
following a purchase from 05/10/2024
Impeccable service and quality product
Translated reviews
J
Jessica B.
Rating: 1 out of 5
following a purchase from 21/09/2024
The zipper on the jersey I ordered broke on first attempt to wear.
S
sylvain L.
Rating: 4 out of 5
following a purchase from 22/09/2024
Fast delivery, as described.
Translated reviews
C
Christian Simon F.
Rating: 4 out of 5
following a purchase from 12/09/2024
Good price. Received item with no problem.
Translated reviews
F
FRANK B.
Rating: 1 out of 5
following a purchase from 04/08/2024
Hello, The item received does not correspond to the one ordered...
Translated reviews
Y
Yannick D.
Rating: 4 out of 5
following a purchase from 22/08/2024
Getting there on time
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 