Customer reviews of Cycles et Sports

9,5 /10

Based on 2 594 published reviews

5 2 225 86% 4 199 8% 3 81 3% 2 38 1% 1 51 2%

Summary of reviews

Cycles et Sports showcases strong product reliability and variety, with multiple mentions of fast, on-time delivery and items arriving well packaged and as described. Customers highlight responsive, attentive service, including quick email replies, helpful phone advice, and easy replacement or refunds when items are unavailable, reinforcing a reliable shopping experience. The store is praised for quality and fit across multiple product categories (clothing, shoes, helmets, gloves), with clear indications of good value, up-to-date stock when possible, and convenient delivery options, including pick-up locker availability. Overall, shoppers repeatedly note smooth ordering, accurate products, and supportive customer care that enables quick and satisfying purchases.

Reviews 1, 3 and 4 stars

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Serge M.

Published on 23/03/2024 à 07h11 following a purchase from 15/03/2024

good product very satisfied especially my grandson

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Jean Louis F.

Published on 22/03/2024 à 08h44 following a purchase from 08/03/2024

ALL CLEAR.

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Giovanni S.

Published on 15/03/2024 à 17h40 following a purchase from 26/02/2024

Slight delay. Otherwise RAS

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Fabien V.

Published on 12/03/2024 à 10h46 following a purchase from 04/03/2024

Fast, accurate delivery

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Rodolphe C.

Published on 10/03/2024 à 16h30 following a purchase from 05/03/2024

I have ordered from the site several times and have never been disappointed.

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Pascal D.

Published on 29/02/2024 à 18h17 following a purchase from 15/02/2024

very accessible site

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Myriam L.

Published on 28/02/2024 à 19h49 following a purchase from 22/02/2024

Very fast shipping

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Aurelien S.

Published on 17/02/2024 à 08h44 following a purchase from 05/02/2024

Fine

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Bruno S.

Published on 14/02/2024 à 12h37 following a purchase from 25/01/2024

DELIVERY A LITTLE LONG. ORDER PLACED ON 25/01 AND RECEIVED ON 07/02.

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Bruno C.

Published on 12/02/2024 à 20h31 following a purchase from 01/02/2024

Hello, SATISFIED with the site

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Adrien B.

Published on 12/02/2024 à 08h20 following a purchase from 03/02/2024

New shoes ordered but already worn.

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Response from Cycles et Sports Published on 12/02/2024

Thank you for your comment, could you please send us some pictures at inocyclesetsports.com of the product received.

Mickael R.

Published on 11/02/2024 à 13h04 following a purchase from 03/02/2024

Competitive prices and fast delivery.

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Acheteur Vérifié

Published on 22/01/2024 à 15h58 following a purchase from 26/11/2023

I have four accounts on this website and spent 14000 euros. When it comes to promotions, the prices are really competitive. This is objective reality. But this website seems very outdated, unlike websites from the 21st century. I often buy things without a tracking number. I don't even know if my things have been sent out or not. I bought some things in December 2023, but when I received them, missing 2 helmets and 1 saddle. The website didn't say anything.They informed me that the helmet was out of stock and gave me a refund until I contacted them proactively. I don't know whether they will pretend everything is normal if I don't contact them, It's been a month now, and the saddle they owe me hasn't been resolved yet

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Response from Cycles et Sports Published on 14/11/2024

Hello, we are sorry to hear about your inconvenience with our site. We take your feedback seriously and are currently working on improving our delivery service to ensure the traceability of all orders. To avoid any delivery problems abroad, we have chosen to split your order into several packages. The problem with the missing item has since been resolved. Please excuse us, Kind regards. Cycles et Sports team

Melanie R.

Published on 16/01/2024 à 18h32 following a purchase from 17/12/2023

Two orders placed in December, and each time an item was unavailable, even though the site didn't mention it. It's a pity that stock is not managed directly. That said, all the items ordered were eventually dispatched, some with a wait of around 15 days. Customer service always responds to requests for delays, so there's no real need to worry.

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Fabien D.

Published on 09/01/2024 à 13h53 following a purchase from 03/01/2024

Wrong size sent ...

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Response from Cycles et Sports Published on 04/09/2024

Hello, we will do everything to improve our service and avoid this type of inconvenience in the future. Thank you for your confidence. The Cycles et Sports team.

Jonathan C.

Published on 08/01/2024 à 08h43 following a purchase from 29/12/2023

Fox racing hat too small, it doesn't say it's a child's hat. Photos non contractual. I kept it for my 9 month old son and it fits him perfectly, that's how big the hat is! I ordered it for myself. I will not order from Cycle et Sport again.

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Response from Cycles et Sports Published on 08/01/2024

Thank you for your comment, we will contact you to solve the problem because normally you should have received a hat adult size cordially

Samuel D.

Published on 07/01/2024 à 08h31 following a purchase from 27/12/2023

Received promptly

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Therese V.

Published on 26/12/2023 à 11h06 following a purchase from 09/12/2023

Delivery time a little long. Item arrived on Christmas Eve.

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Jean-Pierre B.

Published on 17/12/2023 à 08h30 following a purchase from 04/12/2023

good service

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Olivier S.

Published on 13/12/2023 à 22h01 following a purchase from 01/12/2023

The delivery date is not estimated, it would be useful to think about it!

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Response from Cycles et Sports Published on 14/11/2024

Hello Olivier, thank you for your review of our Cycles et Sports website. We are delighted that you like our promotions. We have taken into account your remark concerning the estimated delivery date and we will make sure to add it in the future. We hope to see you soon on our site. Thank you again for your 3/5 rating. Cycles and Sports

Patrick L.

Published on 12/12/2023 à 09h44 following a purchase from 06/12/2023

Fine

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Dominique R.

Published on 08/12/2023 à 22h06 following a purchase from 26/11/2023

Clear site order received quickly however a little surprised that the item packaged in its original box is put in a box of Italian perlino asti bottle at first glance when I picked up my package at the relay point I thought a mistake ... weird!!!

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Martin J.

Published on 29/11/2023 à 11h02 following a purchase from 16/11/2023

no problem

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Annick M.

Published on 29/11/2023 à 03h19 following a purchase from 31/10/2023

I am satisfied with the site, the choice of products. The parcel was delivered on time. I have already ordered from you

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Stéphane B.

Published on 26/11/2023 à 17h44 following a purchase from 18/10/2023

I received an L size instead of an M.

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Response from Cycles et Sports Published on 14/11/2024

We apologize for this error on our part. The error has been corrected. We do our best to satisfy our customers and we hope to be able to offer you a more positive experience with your next purchase. Thank you for your feedback. Cycles et Sports

Alain S.

Published on 21/11/2023 à 11h09 following a purchase from 29/10/2023

Long wait for delivery of a Gobik jacket. But due to this brand's delay in delivering the product to Cycles et Sport.

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Olivier R.

Published on 18/11/2023 à 23h36 following a purchase from 03/11/2023

wrong color but sent anyway...

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Charles H.

Published on 18/11/2023 à 16h03 following a purchase from 10/11/2023

Meets my expectations

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Jean-Luc R.

Published on 07/11/2023 à 17h59 following a purchase from 30/10/2023

A wide choice to suit my needs

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Jean Nicolas P.

Published on 04/11/2023 à 12h49 following a purchase from 23/10/2023

All went well

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Francois D.

Published on 31/10/2023 à 09h42 following a purchase from 24/10/2023

Easy navigation

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Laurent S.

Published on 30/10/2023 à 07h17 following a purchase from 19/10/2023

I had to restart the site to find out the status of this one....

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Alexander D.

Published on 26/10/2023 à 14h16 following a purchase from 03/10/2023

After I received the order and it arrived, I realized I hadn't bought a mistake from the store because they sent me another product and after several days of emailing, it wasn't worth it. think before you buy

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Response from Cycles et Sports Published on 26/10/2023

Thank you for your comment. We'll be in touch.

Jean-Luc M.

Published on 22/10/2023 à 13h45 following a purchase from 23/09/2023

Out of stock after placing order. Extra time granted, but would like to receive the product in another color. Request not taken into account!

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Gilles C.

Published on 22/10/2023 à 11h52 following a purchase from 07/10/2023

fast and responsive

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Daniel B.

Published on 21/10/2023 à 20h11 following a purchase from 13/10/2023

The order was processed very quickly and I had no problems with the scheduled delivery to a post office.

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Jean-Luc T.

Published on 14/10/2023 à 18h15 following a purchase from 05/10/2023

More information on delivery times.

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Sébastien P.

Published on 13/10/2023 à 14h48 following a purchase from 01/10/2023

Fast delivery, items conform, good grip on the tire.

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Bruno P.

Published on 07/10/2023 à 11h34 following a purchase from 18/09/2023

Choice and beautiful equipment, but stock not always up to date (item shown as available when no longer in stock). Purchase debited on day of sale, but parcel dispatched 10 days later.

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Gwenael L.

Published on 06/10/2023 à 16h51 following a purchase from 13/09/2023

Shoes not available at time of order (contrary to those displayed on the site) because shipped a week late.

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