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Rating: 4 out of 5
Very good fast conform to order
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Customer reviews of Cycles et Sports
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 2 594 published reviews
Summary of reviews
Cycles et Sports showcases strong product reliability and variety, with multiple mentions of fast, on-time delivery and items arriving well packaged and as described. Customers highlight responsive, attentive service, including quick email replies, helpful phone advice, and easy replacement or refunds when items are unavailable, reinforcing a reliable shopping experience. The store is praised for quality and fit across multiple product categories (clothing, shoes, helmets, gloves), with clear indications of good value, up-to-date stock when possible, and convenient delivery options, including pick-up locker availability. Overall, shoppers repeatedly note smooth ordering, accurate products, and supportive customer care that enables quick and satisfying purchases.
Reviews 1, 3 and 4 stars
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Rating: 4 out of 5
Very good. Received on time. Package well packed.
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
The product was available when I ordered, but after the order was placed, an e-mail announced that the product required a 10-day delay. I was very upset, but the product was shipped a few days later and finally arrived before the announced delay. I will come back to cyclesetsports for my next purchase.
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Rating: 4 out of 5
I recommend this site Ras
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Rating: 4 out of 5
Tres bien , toutefois le délai de réception est de plus d'une semaine . Super produit
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Rating: 4 out of 5
Very easy.
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Rating: 4 out of 5
Fast delivery.
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Rating: 4 out of 5
Product conforms to request and correct delivery time
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Rating: 4 out of 5
Good reactivity
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Rating: 3 out of 5
8 days to receive the order a little long
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Rating: 3 out of 5
Very few references in the 'Bicycles' and 'Equipment/Mechanics' sections.
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Rating: 1 out of 5
The product received does not conform to the description on the website.
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Response from Cycles et Sports
Thank you for your comment, we have given you an explanation and proposed a solution if this article does not suit you in its current state cordially
A
Rating: 1 out of 5
I ordered the Scott Boa Lady 2022 model, on 27/08/2022, I received an email from Patricia from cycles et sport customer service telling me that this model was no longer available, and she offered me the 2021 model for 12.01€ less, which I accepted. to date, I have not received a refund for this difference and my invoice has not been rectified, it is the 2022 model whereas I received the 2021 model. waiting for a return
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Response from Cycles et Sports
Thank you for your comment, you have been charged less than the original price for the price difference between the 2 models, please check again with your bank sportingly
A
Rating: 3 out of 5
I recommend the site but I am disappointed this time, the socks are not the right color.
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Rating: 4 out of 5
Well-stocked
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Rating: 4 out of 5
I had ordered 2 Pinarello 550ml cans but I received 2 Pinarello 750ml cans, at the same price. I don't know if this is a mistake on your part or if the Pinarello 550ml cans are out of stock? If it is an out-of-stock situation, it would be a good idea for you to mention it on your site. Sincerely
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Rating: 4 out of 5
Good site and it's interesting to have the pro teams' uniforms online!
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Rating: 4 out of 5
Reactive
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Rating: 4 out of 5
Fast and efficient
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Rating: 4 out of 5
Efficient site. The order didn't leave right away, but I called a few days later and they told me about the shipping time, which was very reasonable (order placed on Thursday evening, shipped on Monday).
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Rating: 4 out of 5
order well received the 1st time but the jersey cut too small well packed in a box with a house, we make an exchange without any problem and the 2nd reception, we receive the package vulgarly in a flexible plastic packaging at 100 euros the t-shirt çà crazy balls
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Rating: 3 out of 5
order well delivery times also books quite fast i recommend this site to
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Rating: 4 out of 5
Delivery to a vending machine on time
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Rating: 4 out of 5
Delivery on time...
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Rating: 4 out of 5
Order taken into account (with Noé confirmation a little late, shipment and tracking within " standards " and reception ok
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Rating: 4 out of 5
Very good and reliable site
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Rating: 4 out of 5
Satisfied with products and delivery time.
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Rating: 4 out of 5
Delivery conforms to the order, however the delivery time is a little long.
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Rating: 1 out of 5
On the Cycles et sports website, the technical data sheet mentions a patented clip-on visor, which was not included in the parcel. The day I received it, I e-mailed the store. 7 days later, no reply. It's common courtesy to send a reply to your customers. First and last time I order on this site.
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Rating: 3 out of 5
Disappointed with the delivery times. I had to call again to find out the status of my order.
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Rating: 3 out of 5
Good site and good product. Too bad it's not updated frequently, otherwise nothing to say.
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Rating: 3 out of 5
I did not receive the main part of the order, i.e. the wheels, because the carrier did not take charge of them. I would have liked to have been offered another solution.
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Rating: 4 out of 5
Spare parts, choice, fast delivery.
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Rating: 4 out of 5
meets my expectations.
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Rating: 4 out of 5
very good site: choice, new items, sometimes discounts! Nice, problem-free returns...(and I've bought from at least 35 different places...)
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Rating: 4 out of 5
Fine
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Rating: 3 out of 5
Fast shipping Perfect
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Rating: 4 out of 5
Shoes corresponding exactly to my desire however the top of the tongue is a little tight!!!!
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Rating: 1 out of 5
I'm very unhappy, what shorts I ordered that were on the photo on the site and that say to be official and original ..... this is not the case !!!! not in design and even less in quality!!! what I received is a simple lycra of poor quality, I have already sent an email to complain and they say that the photos on the site are not contractual .... as I believe that the original athletes would never be so mediocre .... the image must be correct and not fake and of mediocre quality, the price was 72.00€ and said original .... it was not what I expected, I feel cheated !!!
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Response from Cycles et Sports
Thank you for your comment, but it's an original, we work with official suppliers only cordially