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Rating: 4 out of 5
Great, thanks for the quick phone call for product information.
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Customer reviews of Cycles et Sports
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 2 594 published reviews
Summary of reviews
Cycles et Sports showcases strong product reliability and variety, with multiple mentions of fast, on-time delivery and items arriving well packaged and as described. Customers highlight responsive, attentive service, including quick email replies, helpful phone advice, and easy replacement or refunds when items are unavailable, reinforcing a reliable shopping experience. The store is praised for quality and fit across multiple product categories (clothing, shoes, helmets, gloves), with clear indications of good value, up-to-date stock when possible, and convenient delivery options, including pick-up locker availability. Overall, shoppers repeatedly note smooth ordering, accurate products, and supportive customer care that enables quick and satisfying purchases.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 1 out of 5
Out of 10 items ordered, I only received 7. I was reimbursed but no commercial gesture was made. It's a shame and disappointing that they don't try to make up for their incompetence.
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Rating: 3 out of 5
Order placed on 21/01/2022. Parcel dispatched on 26/01/2022 following my telephone intervention with Cycles et Sports. It turns out that my order was "zapped". Parcel received on 28/01/2022, i.e. 7 days after my order. This can happen, but no apology was made and no commercial gesture was made.
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A
Rating: 3 out of 5
On the other hand, when you receive a product in its original packaging labelled €10 (the manufacturer's recommended retail price, Mavic), even though you paid €15 for it, you feel like you've been taken for a ride. Even if the product is hard to find, and stocks are obviously being liquidated, this was my last experience with cyclesetsports.
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A
Rating: 4 out of 5
serious site
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A
Rating: 3 out of 5
Postage and packing,
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A
Rating: 3 out of 5
LE site est bien fait ,lors de la livraison une erreur de produit rapidement prise en considération ,échange sans problème au bout de quelques jours;
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A
Rating: 3 out of 5
it's a pity that some colors are missing compared to what's advertised.
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A
Rating: 4 out of 5
No complaints
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A
Rating: 3 out of 5
The order was only dispatched a week after I placed it, and even then I had to contact the site again to find out where it was. Otherwise nothing to say about the quality of the product received.
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A
Rating: 1 out of 5
not too keen on having to pay 60 fr for recomended parcels
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