English 
Français 
E
Rating: 4 out of 5
Interesting choice of items, fast delivery, correct packaging.
Translated reviews
Customer reviews of Cycles et Sports
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 2 594 published reviews
Summary of reviews
Cycles et Sports showcases strong product reliability and variety, with multiple mentions of fast, on-time delivery and items arriving well packaged and as described. Customers highlight responsive, attentive service, including quick email replies, helpful phone advice, and easy replacement or refunds when items are unavailable, reinforcing a reliable shopping experience. The store is praised for quality and fit across multiple product categories (clothing, shoes, helmets, gloves), with clear indications of good value, up-to-date stock when possible, and convenient delivery options, including pick-up locker availability. Overall, shoppers repeatedly note smooth ordering, accurate products, and supportive customer care that enables quick and satisfying purchases.
Reviews 1 and 4 stars
Reset filtersD
Rating: 4 out of 5
Items conform to order; fast delivery; responsive customer service following a product out-of-stock situation (replacement after telephone call).
Translated reviews
M
Rating: 4 out of 5
EXCELLENT
Translated reviews
Y
Rating: 4 out of 5
Order processed fairly quickly but no tracking available
Translated reviews
A
Rating: 4 out of 5
only black cans when other colors are validated by the order. But phone call to report it.
Translated reviews
A
Rating: 4 out of 5
The navigation is correct. The service is responsive. I recommend the site.
Translated reviews
A
Rating: 4 out of 5
Very good site for cyclists, my order arrived very quickly at home. I live in Guyana so I was wonderfully surprised to receive it so easily.
Translated reviews
A
Rating: 4 out of 5
Difficult to navigate on the site, a bit messy. On the other hand, the supplier respected his commitment, delivery before Christmas,... and that's a nice quality.
Translated reviews
A
Rating: 4 out of 5
Clear and well-constructed site, serious company, quick turnaround, but I have a doubt about the calculation of the percentage of Christmas discounts, or else I've misunderstood. On the other hand, when an item is no longer available, another item is offered by telephone, but as the invoice is automatic, it cannot be updated, but fortunately the direct debit is modified. Item rating and assessment cannot be objective, as the products are not modified.
Translated reviews
A
Rating: 4 out of 5
Delays (10 days) to send the order bcq too long without information from them!
Translated reviews
A
Rating: 4 out of 5
I am very satisfied with the Black Friday offer which was very interesting, perhaps an effort could be made on the preparation and shipping time. Overall, I recommend this site.
Translated reviews
A
Rating: 1 out of 5
Store that no longer responds to emails when requested, I had to pay 2× customs fees (dom Tom) because they sent my package in 2 parts. No reply since, I'm not going to call them again but believe me I'm far from recommending this site. It's absurd to see this in 2022...
Translated reviews
Response from Cycles et Sports
Thank you for your comment. As the Cycles et Sports team doesn't work at weekends, we can only reply to you on Monday.
A
Rating: 4 out of 5
Product conforms to order Delivery time very cottect
Translated reviews
A
Rating: 4 out of 5
apart from a slight lack of information on the deadline, everything is perfect!
Translated reviews
A
Rating: 4 out of 5
I think the site needs updating
Translated reviews
A
Rating: 1 out of 5
A disaster! No seriousness Late delivery and then an error on the article.explanations they reversed the labels.... I end up with another customer's shoes and vice versa. 2 weeks and nothing and zero commercial friendliness on the phone. I have to return the parcel and I'll be reimbursed ... because the reverse is not possible due to customers claiming to be profiteers, they prefer to avoid non-returns. So we pay and it's up to us to prove our good faith.
In short, if you're not in a hurry and aren't looking for a specific pair and especially a specific size, order with your eyes closed.
Translated reviews
In short, if you're not in a hurry and aren't looking for a specific pair and especially a specific size, order with your eyes closed.
A
Rating: 4 out of 5
A serious brand, but it would be a good idea to distinguish between a product in stock at the shop and one available at the warehouse (which in the second case has the effect of delaying delivery by a few days).
Translated reviews
A
Rating: 4 out of 5
No particular problem.
Translated reviews
A
Rating: 4 out of 5
No problem with order taking and shipping; however, delivery time a little long (but nothing serious!).
Translated reviews
A
Rating: 4 out of 5
Fast ... good quality shorts
Translated reviews
A
Rating: 4 out of 5
Wide choice, at market prices.
Translated reviews
A
Rating: 4 out of 5
sizing problem. The children's model I ordered is too small, even though the size was supposed to be right.
Translated reviews
A
Rating: 4 out of 5
Easy navigation, fast communication and good visibility of promotions
Translated reviews
A
Rating: 4 out of 5
One point to improve is the navigation according to the items to find, for the delivery nothing to complain about very satisfied, for the contact never used.
Translated reviews
A
Rating: 4 out of 5
Very good fast conform to order
Translated reviews
A
Rating: 4 out of 5
Very good. Received on time. Package well packed.
Translated reviews
A
Rating: 4 out of 5
Very good
Translated reviews
A
Rating: 4 out of 5
The product was available when I ordered, but after the order was placed, an e-mail announced that the product required a 10-day delay. I was very upset, but the product was shipped a few days later and finally arrived before the announced delay. I will come back to cyclesetsports for my next purchase.
Translated reviews
A
Rating: 4 out of 5
I recommend this site Ras
Translated reviews
A
Rating: 4 out of 5
Tres bien , toutefois le délai de réception est de plus d'une semaine . Super produit
Translated reviews
A
Rating: 4 out of 5
Very easy.
Translated reviews
A
Rating: 4 out of 5
Fast delivery.
Translated reviews
A
Rating: 4 out of 5
Product conforms to request and correct delivery time
Translated reviews
A
Rating: 4 out of 5
Good reactivity
Translated reviews
A
Rating: 1 out of 5
The product received does not conform to the description on the website.
Translated reviews
Response from Cycles et Sports
Thank you for your comment, we have given you an explanation and proposed a solution if this article does not suit you in its current state cordially
A
Rating: 1 out of 5
I ordered the Scott Boa Lady 2022 model, on 27/08/2022, I received an email from Patricia from cycles et sport customer service telling me that this model was no longer available, and she offered me the 2021 model for 12.01€ less, which I accepted. to date, I have not received a refund for this difference and my invoice has not been rectified, it is the 2022 model whereas I received the 2021 model. waiting for a return
Translated reviews
Response from Cycles et Sports
Thank you for your comment, you have been charged less than the original price for the price difference between the 2 models, please check again with your bank sportingly
A
Rating: 4 out of 5
Well-stocked
Translated reviews
A
Rating: 4 out of 5
I had ordered 2 Pinarello 550ml cans but I received 2 Pinarello 750ml cans, at the same price. I don't know if this is a mistake on your part or if the Pinarello 550ml cans are out of stock? If it is an out-of-stock situation, it would be a good idea for you to mention it on your site. Sincerely
Translated reviews
A
Rating: 4 out of 5
Good site and it's interesting to have the pro teams' uniforms online!
Translated reviews
A
Rating: 4 out of 5
Reactive
Translated reviews