Customer reviews of Cycles et Sports

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 2 594 published reviews
5 2 225 86% 4 199 8% 3 81 3% 2 38 1% 1 51 2%

Summary of reviews

Cycles et Sports showcases strong product reliability and variety, with multiple mentions of fast, on-time delivery and items arriving well packaged and as described. Customers highlight responsive, attentive service, including quick email replies, helpful phone advice, and easy replacement or refunds when items are unavailable, reinforcing a reliable shopping experience. The store is praised for quality and fit across multiple product categories (clothing, shoes, helmets, gloves), with clear indications of good value, up-to-date stock when possible, and convenient delivery options, including pick-up locker availability. Overall, shoppers repeatedly note smooth ordering, accurate products, and supportive customer care that enables quick and satisfying purchases.

Reviews 1 and 4 stars

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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/02/2022
I sent an email to complain but never got a reply: product sent without packaging!
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Response from Cycles et Sports
Thank you for your comment. We will contact you to explain everything in detail.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/03/2022
Delivery time not respected. Reminder sent to ensure package left. Unacceptable
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Response from Cycles et Sports
Thank you for your comment, we apologize. We usually contact our customers as soon as the delay is exceeded.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2022
right price, good product, I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2022
Perfect, received on time, well packaged, satisfied with my order, I recommend Cycles et Sports.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2022
Very good, but a lot of products are out of stock.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2022
Great, thanks for the quick phone call for product information.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/01/2022
Out of 10 items ordered, I only received 7. I was reimbursed but no commercial gesture was made. It's a shame and disappointing that they don't try to make up for their incompetence.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2022
serious site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2022
No complaints
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/01/2022
not too keen on having to pay 60 fr for recomended parcels
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