The online store "Cycles et Sports" consistently excels in delivering products quickly and efficiently, with many customers noting that their orders arrived within just a couple of days. The products are described as compliant with the descriptions provided, affirming the accuracy of what is offered on the site. Customers highlight the quality of the items, particularly mentioning specific products like jerseys and shorts as being well-made and fitting as expected.
Article conforms to my order!! The only downside is that the ordered item does not have a stock status. So delay unknown, I received my order after 15 days otherwise serious company
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Response from Cycles et Sports
Hello David,
We sincerely thank you for your positive feedback and your trust in our store. We are delighted that the item matches your order and we take your comment regarding stock availability into account. Your satisfaction is important to us.
Best regards,
The Cycles and Sports team
A
Alexandre G.
Rating: 4 out of 5
following a purchase from 13/06/2026
Very good
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Response from Cycles et Sports
Hello Alexandre,
Thank you for your positive feedback and we are delighted that you are satisfied with your experience at Cycles and Sports. Your feedback encourages us to continue providing the best possible service.
Best regards,
The store team
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Eric C.
Rating: 4 out of 5
following a purchase from 23/04/2026
Super service
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Response from Cycles et Sports
Hello Eric,
We warmly thank you for your positive feedback and your rating of 4/5. It is a pleasure to know that our service has satisfied you. Your satisfaction is our priority, and we hope to see you again soon in our store.
Best regards,
The Cycles and Sports team
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Maria C.
Rating: 3 out of 5
following a purchase from 14/05/2026
I received an article that I did not order and I am still waiting for my order.
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jean-marie L.
Rating: 4 out of 5
following a purchase from 16/01/2026
good
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Response from Cycles et Sports
Hello Jean-Marie,
Thank you for your positive feedback regarding our site "Cycles et Sports". Your satisfaction is our priority, and we are delighted that you found your experience pleasant. Please feel free to share your suggestions to further improve our services.
Best regards,
The Cycles et Sports team
M
MARIE-LENEIDE I.
Rating: 3 out of 5
following a purchase from 05/04/2026
Good quality items, delivery without problems.
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Response from Cycles et Sports
Dear Marie-Leneide,
Thank you for taking the time to leave a review on our site "Cycles et Sports". We are delighted to hear that you appreciated the quality of our items as well as the smoothness of the delivery. We hope to see you again soon and remain at your disposal for any suggestions that could improve your experience.
Best regards,
The Cycles et Sports team
L
Lionel D.
Rating: 2 out of 5
following a purchase from 27/03/2026
Request for contact, following a size exchange of Cannondale Factory team shorts and no news at all, very sad about all this!
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Response from Cycles et Sports
Hello Lionel,
Thank you for taking the time to share your feedback. We are sincerely sorry to learn that you have not received a response to your contact request regarding the exchange of your shorts. We place great importance on our customers' satisfaction and would like to resolve this issue. We invite you to contact us directly via private message so that we can assist you better.
Best regards,
The Cycles and Sports team
C
Cécile C.
Rating: 2 out of 5
following a purchase from 18/03/2026
Order placed in mid-March. At the beginning of April, having no news, I called customer service. Part of my order was shipped to me. The rest was shipped in mid-May, almost 2 months delay. If the item is not available, I would find it more honest to say so or to refund directly.
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Response from Cycles et Sports
Hello Cécile,
Thank you for taking the time to share your experience. We are sorry to hear that the processing time of your order did not meet your expectations. Your feedback is valuable and we will use it to improve our communication regarding the availability of items. We hope to see you again at Cycles et Sports to provide you with a better experience.
Best regards,
The Cycles et Sports team
M
Madalena G.
Rating: 4 out of 5
following a purchase from 18/03/2026
.
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ANNETTE M.
Rating: 3 out of 5
following a purchase from 12/04/2026
Hello, I returned the product on 27/04/2026 for a size exchange; too small, no news since; delivery is really not fast, compared to other bike stores
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Response from Cycles et Sports
Hello Annette,
Thank you for taking the time to share your experience. We understand your wait and are constantly working to improve our delivery times. Your feedback is valuable to us and we hope to fully satisfy you in your future purchases.
Best regards,
The Cycles and Sports team.
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Patrick G.
Rating: 4 out of 5
following a purchase from 03/03/2026
Product compliant with my expectations and top delivery.
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Response from Cycles et Sports
Hello Patrick,
We sincerely thank you for your positive review of our site "Cycles et Sports". We are delighted to learn that the product met your expectations and that you appreciated the speed of our delivery. Your satisfaction is our priority, and we hope to see you again soon for more purchases.
Best regards,
The Cycles et Sports team
K
Klaus W.
Rating: 3 out of 5
following a purchase from 26/03/2026
sehr gute artikel, faire preise - die zustellung war jedoch eine katastrophe, suchen sie sich bitte einen anderen dienstleister ! vielen dank !
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frederic C.
Rating: 4 out of 5
following a purchase from 09/04/2026
Good responsiveness of customer service
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Response from Cycles et Sports
Dear Frédéric, we sincerely thank you for your positive feedback regarding our customer service. Your satisfaction is our priority, and we are delighted to learn that you appreciated our responsiveness. Please do not hesitate to contact us if you have any other questions or needs!
Best regards,
The Cycles and Sports team
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Philip A.
Rating: 4 out of 5
following a purchase from 09/10/2025
Good
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Response from Cycles et Sports
Hello Philip,
Thank you for your feedback, and we are delighted to hear that you had a positive experience on our site "Cycles and Sports". Your satisfaction is our priority, and we hope to provide you with an even better experience during your next visit. Please feel free to share your suggestions or specific needs with us.
Best regards,
The Cycles and Sports Team
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Damien L.
Rating: 3 out of 5
following a purchase from 06/10/2025
Wrong product initially shipped but responsiveness in exchanging for the right product
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Response from Cycles et Sports
Hello Damien,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with your initial order, but we are glad that our service was able to respond quickly to your exchange request. Your satisfaction is our priority and we hope that the product you received now meets your expectations. Please do not hesitate to contact us for any further questions.
Best regards,
The Cycles and Sports Team
Y
Younes B.
Rating: 3 out of 5
following a purchase from 08/10/2025
Item not available even though I really wanted it
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Response from Cycles et Sports
Hello Younes,
Thank you for taking the time to share your feedback. We are sorry to hear that the item you wanted was not available. We strive to update our stock regularly and hope you will find what you are looking for soon. Please feel free to contact us if you need assistance or if you would like information on similar items. Your satisfaction is our priority.
Best regards,
The Cycles and Sports team
D
Damien C.
Rating: 3 out of 5
following a purchase from 29/09/2025
Delay far too long. Even if no one is available on the phone, the delay has unfortunately been well exceeded...
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Response from Cycles et Sports
Hello Damien,
Thank you for taking the time to share your feedback. We are sorry to hear that you experienced longer delays than expected and that our customer service was unable to meet your expectations. Your feedback is valuable, and we are constantly working to improve our delivery times and availability. Please feel free to contact us directly for any questions or assistance you may need.
Best regards,
The Cycles and Sports team
C
Cyrille R.
Rating: 4 out of 5
following a purchase from 01/10/2025
Speed of order taking and delivery times. The ordered products are compliant in terms of quality.
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Response from Cycles et Sports
Hello Cyrille,
Thank you very much for your positive feedback! We are delighted that you appreciated the speed of our service and the quality of our products. Your satisfaction is our priority. We look forward to seeing you again at "Cycles and Sports"!
Best regards,
The "Cycles and Sports" team
L
Lionel F.
Rating: 3 out of 5
following a purchase from 16/09/2025
Overall the transaction and shipping went well.
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Response from Cycles et Sports
Hello Lionel,
Thank you for taking the time to share your feedback on your experience with Cycles and Sports. We are delighted to hear that the transaction and shipping went smoothly. However, if you have any suggestions for improving our services or if something did not fully meet your expectations, please do not hesitate to let us know. Your feedback is valuable to us.
Best regards,
The Cycles and Sports team
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Renaud S.
Rating: 3 out of 5
following a purchase from 18/09/2025
Not the right reference delivered but never mind, no time to exchange
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Response from Cycles et Sports
Hello Renaud,
Thank you for taking the time to share your feedback. We are sorry to hear that you received an incorrect reference and understand your frustration. Please know that we are committed to improving our service and remain at your disposal if you wish to exchange your product in the future. Your satisfaction is our priority.
Best regards,
The Cycles and Sports team
T
Thierry F.
Rating: 2 out of 5
following a purchase from 08/09/2025
Very long, 10 days to receive my bike pump
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Response from Cycles et Sports
Hello Thierry,
Thank you for your feedback. We understand your frustration regarding the waiting time to receive your bike pump. We are striving to improve our delivery times in order to better serve our customers. Your satisfaction is our priority, and we appreciate your patience. Please do not hesitate to contact us for any questions or assistance.
Best regards,
The Cycles and Sports Team
F
Fabrice M.
Rating: 4 out of 5
following a purchase from 19/08/2025
Good
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Response from Cycles et Sports
Hello Fabrice,
Thank you very much for your review and your rating of 4/5! We are delighted that you had a good experience on our site "Cycles and Sports". Please feel free to share your suggestions to further improve our services.
See you soon,
The "Cycles and Sports" team
P
Pascal R.
Rating: 4 out of 5
following a purchase from 06/08/2025
Regarding the two products. Nothing to report. However, it would have been interesting to have a delivery date. I had to follow up by email and despite the response there was still a delay. Too bad because this order was really urgent. I didn't have the chance to wear it.
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Response from Cycles et Sports
Hello Pascal,
Thank you very much for your feedback and your rating. We are delighted that you like the products. We sincerely apologize for the delivery delay and the lack of information regarding this matter. Your feedback is valuable, and we will do everything we can to improve our communication. Please do not hesitate to contact us directly for any urgent future orders; we will do our best to assist you.
Best regards,
The Cycles and Sports team
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Thierry P.
Rating: 4 out of 5
following a purchase from 21/08/2025
Until the receipt of my order everything was perfect!!! I sent an email 3 days ago because one item was defective but still no response.... I hope to get a reply soon.
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Response from Cycles et Sports
Hello Thierry,
Thank you for your feedback and for the 4/5 rating. We are pleased to hear that your order went well. We sincerely apologize for the delay in responding regarding your defective item. Please be assured that our team is actively working to resolve your issue and will contact you as soon as possible. Thank you for your understanding and patience.
Best regards,
The Cycles and Sports team
G
GILLES C.
Rating: 2 out of 5
following a purchase from 04/08/2025
At the time of my order, the item was in stock and available. Just before delivery, I was told that the item was no longer available!! Not very serious.
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Response from Cycles et Sports
Hello Gilles,
Thank you for taking the time to share your experience. We are sorry to hear that you encountered a problem with your order. Your satisfaction is our priority, and we are constantly working to improve our inventory management to avoid such situations in the future.
Best regards,
The Cycles and Sports team
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LAURENT C.
Rating: 4 out of 5
following a purchase from 31/07/2025
Despite a problem with availability, everything went well with the order and delivery. Very attentive.
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Response from Cycles et Sports
Hello Laurent,
Thank you for your feedback and for your rating of 4/5. We are pleased to hear that your order and delivery went well, even though we regret the availability issue encountered. Your satisfaction is our priority, and we strive to listen to our customers.
Best regards,
The Cycles and Sports team
F
Franck P.
Rating: 4 out of 5
following a purchase from 29/07/2025
Good helmet, but like all, the visor doesn't hold well, I lost it after... one day!
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Response from Cycles et Sports
Hello Franck,
Thank you very much for your feedback and your rating of 4/5. We are delighted to hear that you appreciate our helmet. We take note of your comment regarding the visor and we will work on improving this point. Please do not hesitate to contact us for any questions or assistance.
Sportingly,
The Cycles and Sports team
P
Patrick D.
Rating: 4 out of 5
following a purchase from 16/07/2025
Dommage que le beau packaging Assos soit arrivé complètement écrasé. Envoyé par la poste non emballé dans carton
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Angélique B.
Rating: 4 out of 5
following a purchase from 11/06/2025
Fast refund after a return (size issue). Too bad the exchange was not possible. I had to turn to another site.
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Response from Cycles et Sports
Hello Ang lique,
Thank you very much for your feedback and your rating of 4/5! We are delighted to hear that you appreciated the speed of the refund. We understand your disappointment regarding the inability to exchange your product and we take your comments into account to improve our service. We hope to see you again soon on our site!
Best regards,
The Cycles and Sports team
E
ERIC M.
Rating: 4 out of 5
following a purchase from 05/06/2025
Very slow delivery
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Response from Cycles et Sports
Hello Eric,
Thank you for your feedback and your rating of 4/5. We are sorry to hear that the delivery took longer than expected. We are doing our best to improve this aspect and ensure an optimal experience for our customers. Your feedback is valuable and will help us progress.
Best regards,
The Cycles and Sports team
D
David D.
Rating: 2 out of 5
following a purchase from 12/06/2025
Sizes table is complete inaccurate
S
Sylvie C.
Rating: 2 out of 5
following a purchase from 03/06/2025
PURCHASE MODIFIED BY THE SITE AND NOT VERY FAST SHIPPING
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Response from Cycles et Sports
Hello Sylvie,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations regarding the modification of your order and the delivery time. Please know that we take your comments very seriously and we are constantly working to improve our services. Do not hesitate to contact us for any further assistance.
Best regards,
The Cycles and Sports team
P
Philippe M.
Rating: 4 out of 5
following a purchase from 10/06/2025
Very satisfied
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Response from Cycles et Sports
Hello Philippe,
We sincerely thank you for your feedback and are delighted to learn that you are very satisfied with your experience on our site "Cycles et Sports". Your satisfaction is our priority, and your valuable feedback encourages us to continue improving our services. Please do not hesitate to reach out to us for any questions or future needs.
Best regards,
The Cycles et Sports team
E
Eric P.
Rating: 4 out of 5
following a purchase from 07/06/2025
Perfect, fast delivery, excellent gobik item
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Response from Cycles et Sports
Hello Eric,
We sincerely thank you for your positive feedback and your rating of 4/5. We are delighted to hear that you appreciated the speed of our delivery as well as the quality of the Gobik item. Your satisfaction is our priority and we hope to see you again soon on our site for new cycling adventures.
Best regards,
The Cycles and Sports team
J
JEAN-PIERRE B.
Rating: 4 out of 5
following a purchase from 15/05/2025
Good
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Response from Cycles et Sports
Hello Jean-Pierre,
We sincerely thank you for your positive feedback on our site "Cycles et Sports". We are delighted to hear that your experience was satisfactory. If you have any suggestions to improve our services or products, please feel free to share them with us. We look forward to seeing you again soon!
Best regards,
The Cycles et Sports team
F
FREDERIC R.
Rating: 3 out of 5
following a purchase from 31/05/2025
R A S
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Response from Cycles et Sports
Hello Fr1d1ric,
Thank you for taking the time to leave a review on our site "Cycles and Sports". We appreciate your feedback and are glad that everything is in order for you. Please feel free to share your suggestions to improve your experience.
Sportingly,
The Cycles and Sports team
L
Lionel R.
Rating: 3 out of 5
following a purchase from 18/05/2025
I ordered Overstim products marked as available when in fact they are not! It's a bit annoying that they can't keep their stock up to date.
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Nicole J.
Rating: 2 out of 5
following a purchase from 09/05/2025
My shorts arrived unstitched
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Pascal J.
Rating: 4 out of 5
following a purchase from 07/05/2025
Excellent service from this seller. Product compliant with the brand. Ultra fast delivery, perfect tracking. Experience to renew.
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Response from Cycles et Sports
Hello Pascal, we warmly thank you for your flattering review and are delighted that you enjoyed your experience on our site "Cycles and Sports". Your satisfaction regarding the product's compliance and the speed of delivery encourages us to continue providing quality service. We look forward to seeing you for your next purchases!
See you soon! The Cycles and Sports team
A
Alain L.
Rating: 2 out of 5
following a purchase from 19/04/2025
Reception delay much too long
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Response from Cycles et Sports
Hello Alain,
Thank you for taking the time to share your feedback. We are sorry to hear that the delivery time did not meet your expectations. We appreciate your feedback, which helps us improve our service. Please do not hesitate to contact us directly for any questions or assistance you may need.
Best regards,
The Cycles and Sports team
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