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E
Rating: 4 out of 5
Always satisfied with the quality and availability of the products on offer. I'm taking off one star because one pair of shorts was not packaged.
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Customer reviews of Cycles et Sports
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 2 594 published reviews
Summary of reviews
Cycles et Sports showcases strong product reliability and variety, with multiple mentions of fast, on-time delivery and items arriving well packaged and as described. Customers highlight responsive, attentive service, including quick email replies, helpful phone advice, and easy replacement or refunds when items are unavailable, reinforcing a reliable shopping experience. The store is praised for quality and fit across multiple product categories (clothing, shoes, helmets, gloves), with clear indications of good value, up-to-date stock when possible, and convenient delivery options, including pick-up locker availability. Overall, shoppers repeatedly note smooth ordering, accurate products, and supportive customer care that enables quick and satisfying purchases.
Reviews 2, 3 and 4 stars
Reset filtersD
Rating: 4 out of 5
Good, but the dotted lines on the cardboard box to make it easier to open are a bad idea, as the box I received was open at this point. Fortunately, the contents had not disappeared. There was no adhesive on this side of the box, which was very good for fast shipping and receiving. Thanks to the Cycles & Sports team.
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F
Rating: 4 out of 5
No worries with the site and the deadlines! Choice, prices with special offers too... In my last order, I got the wrong size and the second item is too big.
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M
Rating: 4 out of 5
Quality product, special price.
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J
Rating: 4 out of 5
clarity of the site, correct price and delivery times
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F
Rating: 2 out of 5
The 2 foams received were folded in their packaging. One of the foams had a rigid structure which is now marked.
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Response from Cycles et Sports
Thank you for your comment, we apologize for the inconvenience, we will get back to you Sportivement Cycles et Sports
E
Rating: 3 out of 5
returns are at the customer's expense
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C
Rating: 4 out of 5
Delivery times too long
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D
Rating: 3 out of 5
Missing search by size
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E
Rating: 4 out of 5
Serious site and correct reception time
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E
Rating: 4 out of 5
Interesting choice of items, fast delivery, correct packaging.
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D
Rating: 4 out of 5
Items conform to order; fast delivery; responsive customer service following a product out-of-stock situation (replacement after telephone call).
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M
Rating: 4 out of 5
EXCELLENT
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Y
Rating: 4 out of 5
Order processed fairly quickly but no tracking available
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A
Rating: 4 out of 5
only black cans when other colors are validated by the order. But phone call to report it.
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A
Rating: 4 out of 5
The navigation is correct. The service is responsive. I recommend the site.
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A
Rating: 4 out of 5
Very good site for cyclists, my order arrived very quickly at home. I live in Guyana so I was wonderfully surprised to receive it so easily.
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A
Rating: 4 out of 5
Difficult to navigate on the site, a bit messy. On the other hand, the supplier respected his commitment, delivery before Christmas,... and that's a nice quality.
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A
Rating: 4 out of 5
Clear and well-constructed site, serious company, quick turnaround, but I have a doubt about the calculation of the percentage of Christmas discounts, or else I've misunderstood. On the other hand, when an item is no longer available, another item is offered by telephone, but as the invoice is automatic, it cannot be updated, but fortunately the direct debit is modified. Item rating and assessment cannot be objective, as the products are not modified.
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A
Rating: 4 out of 5
Delays (10 days) to send the order bcq too long without information from them!
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A
Rating: 4 out of 5
I am very satisfied with the Black Friday offer which was very interesting, perhaps an effort could be made on the preparation and shipping time. Overall, I recommend this site.
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A
Rating: 4 out of 5
Product conforms to order Delivery time very cottect
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A
Rating: 4 out of 5
apart from a slight lack of information on the deadline, everything is perfect!
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A
Rating: 4 out of 5
I think the site needs updating
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A
Rating: 2 out of 5
I can't understand how a pair of gobik shorts costing 160 euros can be delivered without an original bag, folded and compressed into a small box with the other products ordered.
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Response from Cycles et Sports
Thank you for your comment, we have a physical store and the products can also come from this store, the weight of the parcel is important and the more we gain in volume the more it allows the post office to distribute more and limit the carbon footprint cordialement
A
Rating: 4 out of 5
A serious brand, but it would be a good idea to distinguish between a product in stock at the shop and one available at the warehouse (which in the second case has the effect of delaying delivery by a few days).
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A
Rating: 3 out of 5
The site offers items that are supposedly in stock but that they don't have...total disappointment!
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A
Rating: 4 out of 5
No particular problem.
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A
Rating: 2 out of 5
Order received normally
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A
Rating: 4 out of 5
No problem with order taking and shipping; however, delivery time a little long (but nothing serious!).
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A
Rating: 4 out of 5
Fast ... good quality shorts
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A
Rating: 3 out of 5
The site is well done, the order, payment and tracking are correct and I award for that, 5 stars On the other hand and it's a shame the delivery time exceeds 20 days and I award for that 3 stars .
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A
Rating: 4 out of 5
Wide choice, at market prices.
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A
Rating: 4 out of 5
sizing problem. The children's model I ordered is too small, even though the size was supposed to be right.
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A
Rating: 3 out of 5
it's been 2 times that i've placed an order, and 2 times that the item is unavailable and i'm offered another product. update your site
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A
Rating: 4 out of 5
Easy navigation, fast communication and good visibility of promotions
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A
Rating: 4 out of 5
One point to improve is the navigation according to the items to find, for the delivery nothing to complain about very satisfied, for the contact never used.
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A
Rating: 4 out of 5
Very good fast conform to order
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A
Rating: 4 out of 5
Very good. Received on time. Package well packed.
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A
Rating: 4 out of 5
Very good
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