Customer reviews of Cycles et Sports

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 2 553 published reviews
5 2 190 86% 4 197 8% 3 79 3% 2 38 1% 1 49 2%

Summary of reviews

The online store "Cycles et Sports" consistently excels in delivering products quickly and efficiently, with many customers noting that their orders arrived within just a couple of days. The products are described as compliant with the descriptions provided, affirming the accuracy of what is offered on the site. Customers highlight the quality of the items, particularly mentioning specific products like jerseys and shorts as being well-made and fitting as expected.

Reviews 2, 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/10/2022
Fast delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/09/2022
Product conforms to request and correct delivery time
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/09/2022
Good reactivity
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/09/2022
8 days to receive the order a little long
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 19/09/2022
Very few references in the 'Bicycles' and 'Equipment/Mechanics' sections.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/09/2022
I recommend the site but I am disappointed this time, the socks are not the right color.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/08/2022
Well-stocked
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/08/2022
I had ordered 2 Pinarello 550ml cans but I received 2 Pinarello 750ml cans, at the same price. I don't know if this is a mistake on your part or if the Pinarello 550ml cans are out of stock? If it is an out-of-stock situation, it would be a good idea for you to mention it on your site. Sincerely
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/08/2022
Good site and it's interesting to have the pro teams' uniforms online!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/08/2022
Reactive
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/08/2022
Fast and efficient
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/08/2022
Efficient site. The order didn't leave right away, but I called a few days later and they told me about the shipping time, which was very reasonable (order placed on Thursday evening, shipped on Monday).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/08/2022
order well received the 1st time but the jersey cut too small well packed in a box with a house, we make an exchange without any problem and the 2nd reception, we receive the package vulgarly in a flexible plastic packaging at 100 euros the t-shirt çà crazy balls
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/08/2022
order well delivery times also books quite fast i recommend this site to
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/08/2022
Delivery to a vending machine on time
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/07/2022
Delivery on time...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/07/2022
Order taken into account (with Noé confirmation a little late, shipment and tracking within " standards " and reception ok
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/07/2022
Very good and reliable site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/07/2022
Satisfied with products and delivery time.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/07/2022
Delivery conforms to the order, however the delivery time is a little long.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/07/2022
Disappointed with the delivery times. I had to call again to find out the status of my order.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 17/07/2022
Good site and good product. Too bad it's not updated frequently, otherwise nothing to say.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/06/2022
I did not receive the main part of the order, i.e. the wheels, because the carrier did not take charge of them. I would have liked to have been offered another solution.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/07/2022
Spare parts, choice, fast delivery.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 13/06/2022
Delivery time not respected without customer information. When I contacted customer service, I had to contact them several times, and the customer service route is not smooth. I had also asked to be kept informed of the receipt of stock to have an idea of how long it would take to receive my order, but this commitment was not kept. Too bad. Customer experience marred by logistical problems poorly managed by the site's customer service.
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Response from Cycles et Sports
Thank you for your comment. We apologize for the delay in receiving your order, as our supplier was unable to give us an exact date.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/06/2022
meets my expectations.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/06/2022
very good site: choice, new items, sometimes discounts! Nice, problem-free returns...(and I've bought from at least 35 different places...)
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/06/2022
Fine
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/06/2022
Fast shipping Perfect
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/06/2022
Shoes corresponding exactly to my desire however the top of the tongue is a little tight!!!!
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 16/06/2022
Very friendly, but the tightening pattern doesn't match my SIDI shoes. Unfortunately.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/06/2022
Price ok , packaging ok having ordered. 2 white cans and received 2 black cans, a little disappointed but the quality is top I contacted customer service who offered to send them back at their expense but for two cans for me it was easier to keep them hoping that it does not happen again.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/06/2022
Perfect order received as expected But jersey size too large for shorts
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/06/2022
almost perfect ... the only downside is the minimum order size, which means you have to buy unnecessary items!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/05/2022
Not very clear, you're selling the luggage rack, but not the mudguard needed to secure it.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/06/2022
the anti-theft device has not been removed from the shorts
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Response from Cycles et Sports
Thank you for your feedback. We are sorry for the inconvenience. We will contact you to find a solution. Sincerely, The Cycles et Sports team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/05/2022
At first I didn't know the day of delivery because it was nowhere to be found.
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Response from Cycles et Sports
Thank you for your feedback. Unfortunately, sometimes emails from the post office when a parcel is in the process of being delivered fall into the spam folder. You can also contact us on 04 76 79 16 79 or via [email protected] Sportivement, L'équipe Cycles et Sports
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 31/05/2022
no information on additional customs charges for countries outside FR
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/05/2022
Fast delivery and responsive customer service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/05/2022
First order, I'm satisfied, I'll be back.
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