Customer reviews of Cycles et Sports

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 2 553 published reviews
5 2 190 86% 4 197 8% 3 79 3% 2 38 1% 1 49 2%

Summary of reviews

The online store "Cycles et Sports" consistently excels in delivering products quickly and efficiently, with many customers noting that their orders arrived within just a couple of days. The products are described as compliant with the descriptions provided, affirming the accuracy of what is offered on the site. Customers highlight the quality of the items, particularly mentioning specific products like jerseys and shorts as being well-made and fitting as expected.

Reviews 2, 4 and 5 stars

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K
Kevin C.
Rating: 5 out of 5
following a purchase from 25/03/2025
Item received as described.
D
DOMINIQUE R.
Rating: 5 out of 5
following a purchase from 28/03/2025
5
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Response from Cycles et Sports
We sincerely thank you, Dominique, for your 5-star rating. Your satisfaction is our priority, and we are delighted to learn that our site "Cycles et Sports" meets your expectations. Please feel free to reach out to us for any questions or suggestions.

Best regards, The "Cycles et Sports" team
C
Christophe E.
Rating: 5 out of 5
following a purchase from 24/03/2025
Very fast delivery!
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Response from Cycles et Sports
Hello Christophe,

We sincerely thank you for your positive feedback and your rating of 5/5. We are delighted to hear that you appreciated the speed of our delivery service and hope to see you again soon on our site "Cycles and Sports".

Best regards,
The Cycles and Sports team
N
Nuno MIguel C.
Rating: 5 out of 5
following a purchase from 24/03/2025
Everything is fine with the order.
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Response from Cycles et Sports
Hello Nuno Miguel,

We sincerely thank you for your positive feedback regarding your order at Cycles and Sports. We are delighted to hear that everything went well. If you need assistance or further advice, please do not hesitate to contact us.

Best regards,
The Cycles and Sports team
P
PATRICK D.
Rating: 5 out of 5
following a purchase from 26/03/2025
Perfect
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Response from Cycles et Sports
Hello Patrick,

We sincerely thank you for your 5/5 rating and your flattering comment. We are delighted to know that you had a perfect experience on our site "Cycles et Sports". Your satisfaction is our priority, and we hope to see you again soon for new sporting adventures!

Best regards,
The Cycles et Sports team.
T
Thibaut C.
Rating: 5 out of 5
following a purchase from 25/03/2025
Products as described and fast shipping, very happy
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Pascal N.
Rating: 5 out of 5
following a purchase from 26/03/2025
Top! I recommend
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Response from Cycles et Sports
Hello Pascal,

A big thank you for your positive feedback! We are delighted that you had a satisfactory experience on our site "Cycles et Sports". Your recommendations are greatly appreciated and motivate us to continue providing the best possible service. See you soon, and do not hesitate to reach out to us again!

Best regards,
The Cycles et Sports team
E
Eric G.
Rating: 5 out of 5
following a purchase from 26/03/2025
2 pairs of children's MTB shoes ordered on Wednesday, received on Friday and as per the order
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Response from Cycles et Sports
Hello Eric,

Thank you very much for your positive feedback! We are delighted to hear that you received your mountain bike shoes on time and that they meet your expectations. Your satisfaction is our priority. We look forward to seeing you again on our "Cycles and Sports" site!

Best regards,
The "Cycles and Sports" team
A
Annie ou Bruno C.
Rating: 2 out of 5
following a purchase from 22/03/2025
Hello, I am very satisfied with the product purchased but not with the order processing. I ordered 2 shorts but only received one due to a stock error. I would have liked the order to be fulfilled by receiving 2 shorts and not just one. Even if the model had been somewhat different while still being equivalent. I am not responsible for the stock error. Best regards. Bruno
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Response from Cycles et Sports
Hello Bruno,

Thank you for your feedback. We are pleased to hear that you are satisfied with the product. We understand your disappointment regarding the order and we apologize for this situation. We are constantly working to improve our inventory management to avoid this kind of problem in the future. Please do not hesitate to contact us directly for any further assistance.

Best regards,
The Cycles and Sports team
G
Gianni P.
Rating: 5 out of 5
following a purchase from 21/03/2025
Ideal transaction
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Response from Cycles et Sports
We sincerely thank you for your flattering feedback, Gianni. We are delighted to learn that your experience on our site "Cycles et Sports" met your expectations. Your satisfaction is our priority, and we hope to see you again very soon.

Best regards, The "Cycles et Sports" team
D
Damien W.
Rating: 5 out of 5
following a purchase from 22/03/2025
Satisfied
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G
GEORGES S.
Rating: 5 out of 5
following a purchase from 23/03/2025
Still as professional
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F
Francis P.
Rating: 5 out of 5
following a purchase from 19/03/2025
Product seems to be of good quality
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Jean-marc R.
Rating: 5 out of 5
following a purchase from 18/03/2025
Perfect as usual
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F
frederic M.
Rating: 5 out of 5
following a purchase from 17/03/2025
Congratulations
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B
Bernard B.
Rating: 4 out of 5
following a purchase from 17/03/2025
Speed of shipping
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Response from Cycles et Sports
Hello Bernard,

Thank you very much for your positive feedback and recommendations! We are delighted to hear that you are satisfied with your experience with "Cycles and Sports". Your feedback on the delivery and the compliance of the equipment is greatly appreciated.

We look forward to serving you again!

Best regards,
The Cycles and Sports team
P
Philippe G.
Rating: 5 out of 5
following a purchase from 09/03/2025
Product meets my expectations
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Response from Cycles et Sports
We warmly thank you for your flattering review, Philippe. We are delighted to learn that the product perfectly met your expectations and that you appreciated the speed of our shipping. Your satisfaction is our priority and your encouragement motivates us to continue excelling.

Sincerely, The "Cycles and Sports" team
F
Fred F.
Rating: 5 out of 5
following a purchase from 13/03/2025
Nothing to complain about, correct packaging, quick delivery, item conforms to the description. And the store is located in the Hautes Alpes so everything is perfect.
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Response from Cycles et Sports
Hello Fred,

We sincerely thank you for your positive feedback! We are delighted to hear that you were satisfied with the packaging, the speed of delivery, and the compliance of your item. Your satisfaction is our priority, and we appreciate your support for our store. We look forward to seeing you again soon on our site "Cycles and Sports"!

Best regards,
The Cycles and Sports team.
R
Rémi D.
Rating: 5 out of 5
following a purchase from 17/03/2025
Top
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Response from Cycles et Sports
Hello Rémi,

We sincerely thank you for your positive rating of 5/5. Your satisfaction is our priority, and we are delighted to see that you appreciate our site "Cycles et Sports". Please do not hesitate to reach out to us if you have any questions or need assistance. See you very soon!

Best regards,
The Cycles et Sports team.
S
Sébastien B.
Rating: 5 out of 5
following a purchase from 08/03/2025
Very good site, nothing to report. I recommend Cycles and Sports. I am satisfied with my order. Quick and careful shipping. Item conforms 100% original.
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Response from Cycles et Sports
We sincerely thank you for your pleasant review, Sébastien. We are delighted to learn that you are satisfied with your order and that our service met your expectations. Your recommendation touches us and motivates us to continue providing quality service.

Best regards, The "Cycles and Sports" team
S
Sandrine D.
Rating: 4 out of 5
following a purchase from 06/03/2025
Serious site with customer service available by phone. The only complaint I can make is that the order was placed on March 6 and the item was only shipped on March 13 for reception on March 17.
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Response from Cycles et Sports
Dear Sandrine,

Thank you for taking the time to share your feedback on our site "Cycles et Sports". We are delighted that our customer service was able to assist you effectively. We apologize for the shipping delay you experienced and understand the importance of prompt delivery. Rest assured that we are constantly working to improve our timelines to better satisfy our customers. We look forward to serving you again!

Best regards,
The Cycles et Sports team
E
Elodie B.
Rating: 5 out of 5
following a purchase from 13/03/2025
Order received quickly
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pascal M.
Rating: 5 out of 5
following a purchase from 13/03/2025
Very happy
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Alain P.
Rating: 5 out of 5
following a purchase from 28/02/2025
Very serious, I am really satisfied.
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Jean-Marie P.
Rating: 5 out of 5
following a purchase from 01/03/2025
Quality products
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P
PHILIPPE G.
Rating: 5 out of 5
following a purchase from 05/03/2025
Despite an unavailable item, I immediately received an email asking if I preferred to be refunded or wait for the product. Quick shipping.
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D
debuysscher C.
Rating: 2 out of 5
following a purchase from 11/03/2025
10/10
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D
david S.
Rating: 5 out of 5
following a purchase from 09/03/2025
Nothing to report, perfect, quick and careful shipping
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THIERRY T.
Rating: 5 out of 5
following a purchase from 10/03/2025
Fast and simple delivery
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M
Maurice D.
Rating: 5 out of 5
following a purchase from 10/03/2025
attractive prices, quick delivery, deadline respected, return slip in the parcel just in case. nothing to say but 5 stars. first order and test transformed. Site to remember for future orders
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G
GAELLE D.
Rating: 5 out of 5
following a purchase from 07/03/2025
Safe site. I recommend
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STEPHANE M.
Rating: 5 out of 5
following a purchase from 06/03/2025
Very fast shipping, items as ordered, very satisfied!
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L
Laurent G.
Rating: 4 out of 5
following a purchase from 03/03/2025
I am satisfied with My expectations
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F
Frederic R.
Rating: 5 out of 5
following a purchase from 27/02/2025
Yé la Service très réactif livraison rapide reçue en Guadeloupe 🇬🇵 en 4jour produit nickel 👌🏿
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F
Frédéric C.
Rating: 5 out of 5
following a purchase from 04/03/2025
Fast and careful delivery. Easy contact with customer service.
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Philippe S.
Rating: 5 out of 5
following a purchase from 05/03/2025
Perfect
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C
cédric U.
Rating: 5 out of 5
following a purchase from 08/02/2025
Perfect
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P
pascal A.
Rating: 5 out of 5
following a purchase from 01/03/2025
Products as ordered.
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B
Barbiaux J.
Rating: 5 out of 5
following a purchase from 02/03/2025
Perfect
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J
Julien M.
Rating: 2 out of 5
following a purchase from 17/02/2025
I didn't want to leave a review, but since I'm invited to... I ordered a pair of shorts and a pair of shoe covers on February 17th. After placing my order, I was informed that the shorts were out of stock, so I quickly responded (within an hour) to get my order processed quickly. On Thursday the 20th, I was informed that the package would be shipped at the beginning of the following week. On Friday the 28th (not really the beginning of the week...), I reached out again to find out where my order was... it would be shipped on March 3rd. Delays are fine, but being told that it would ship at the beginning of the week and then it only ships a week later is not very serious... They will need to regain my trust for me to order again from Cycles and Sports.
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