Customer reviews of Cycles et Sports

9,5 /10

Based on 2 594 published reviews

5 2 225 86% 4 199 8% 3 81 3% 2 38 1% 1 51 2%

Summary of reviews

Cycles et Sports showcases strong product reliability and variety, with multiple mentions of fast, on-time delivery and items arriving well packaged and as described. Customers highlight responsive, attentive service, including quick email replies, helpful phone advice, and easy replacement or refunds when items are unavailable, reinforcing a reliable shopping experience. The store is praised for quality and fit across multiple product categories (clothing, shoes, helmets, gloves), with clear indications of good value, up-to-date stock when possible, and convenient delivery options, including pick-up locker availability. Overall, shoppers repeatedly note smooth ordering, accurate products, and supportive customer care that enables quick and satisfying purchases.

Reviews 2, 4 and 5 stars

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Fabien V.

Published on 07/09/2023 à 15h18 following a purchase from 31/08/2023

impeccable

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William R.

Published on 07/09/2023 à 14h02 following a purchase from 21/08/2023

Responsive to my requests.

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Yohann P.

Published on 07/09/2023 à 12h54 following a purchase from 25/08/2023

Too many missing items that they don't mention when ordering, so the order is delayed while they restock. Regular delivery errors twice already. Otherwise they have the brand I like and that's why I continue to order, but maybe not for much longer. And no commercial gestures, which is a shame considering their errors and the large amounts I leave them.

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Response from Cycles et Sports Published on 07/09/2023

Thank you for your comment, we apologize for the size error, the correct size has been sent to you sporty

Bruno C.

Published on 06/09/2023 à 16h14 following a purchase from 30/08/2023

Fast delivery and the product was exactly as advertised on the phone.

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Marilyn Y.

Published on 04/09/2023 à 18h17 following a purchase from 29/08/2023

Perfect, fast shipment, compliant product.

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Franck B.

Published on 04/09/2023 à 16h54 following a purchase from 30/08/2023

Fast delivery

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Mathias C.

Published on 04/09/2023 à 15h54 following a purchase from 28/08/2023

Fast shipping and delivery within a few days

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Gilbert C.

Published on 03/09/2023 à 10h28 following a purchase from 22/08/2023

Perfect as usual...Fast delivery...

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Jonathan B.

Published on 02/09/2023 à 22h00 following a purchase from 27/08/2023

Fast order and delivery, competitive prices.

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Michel B.

Published on 02/09/2023 à 11h26 following a purchase from 16/08/2023

Everything is perfect

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Genevieve L.

Published on 01/09/2023 à 11h32 following a purchase from 21/08/2023

I received the article wishes Ras

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Marie H.

Published on 31/08/2023 à 17h09 following a purchase from 17/07/2023

Great telephone contact, reliable site, fast delivery, good quality product. It's my favourite site for cycling clothing.

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Patrick S.

Published on 29/08/2023 à 14h47 following a purchase from 25/07/2023

Serious company

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Lionel B.

Published on 29/08/2023 à 12h06 following a purchase from 22/08/2023

Mavic spare parts available long after shoe production. Quick delivery.

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Agnes S.

Published on 28/08/2023 à 19h53 following a purchase from 11/08/2023

Clear site...easy choice

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Didier S.

Published on 28/08/2023 à 14h52 following a purchase from 19/08/2023

Never disappointed by this site

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Philippe C.

Published on 28/08/2023 à 14h38 following a purchase from 23/08/2023

Fast and accurate delivery.

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Jean Pierre M.

Published on 28/08/2023 à 08h58 following a purchase from 21/08/2023

Fast service

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Ulrich C.

Published on 27/08/2023 à 19h14 following a purchase from 19/08/2023

Super fast shipping.

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Francis P.

Published on 27/08/2023 à 10h04 following a purchase from 14/08/2023

Fast delivery

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Patrick S.

Published on 27/08/2023 à 09h45 following a purchase from 11/08/2023

Very good skills

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Patrick L.

Published on 26/08/2023 à 21h01 following a purchase from 09/08/2023

perfect nothing to say

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Frederic F.

Published on 26/08/2023 à 19h32 following a purchase from 21/08/2023

Fast shipping Compliant product Hassle-free payment

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Sébastien B.

Published on 26/08/2023 à 17h37 following a purchase from 29/07/2023

Serious site RAS I recommend Cycles et Sports Fast and careful shipment Well received

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Richard G.

Published on 26/08/2023 à 16h00 following a purchase from 18/08/2023

FAST AND COMPLIANT

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Joel N.

Published on 26/08/2023 à 08h42 following a purchase from 18/08/2023

products as ordered

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Yvon S.

Published on 26/08/2023 à 00h03 following a purchase from 16/08/2023

Fast delivery.

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Léonard V.

Published on 24/08/2023 à 12h34 following a purchase from 02/08/2023

I have already placed several orders with this retailer, in whom I have complete confidence. However, the last delivery was a little long: the parcel was dispatched a week after the order was placed. It should be pointed out, however, that this was in August, so a shortage of staff may explain the delay.

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Laurent S.

Published on 23/08/2023 à 11h04 following a purchase from 30/07/2023

Stock status not kept up to date, some items are marked in stock when they are no longer in stock or, for new items, are marked in stock when they have not yet arrived, plus payment is cashed directly before the item has even been sent, whereas on other sites payment is cashed when the item is sent, and so in my case, where the order was not complete, I had to wait 2 weeks between the day I placed the order and the day it was dispatched to get a partial refund (item missing), and after 3 calls to find out the status of my order (the 2nd new item in stock had not yet arrived after more than a week's delay).I should have received my order in 48/72 hours (since the items were in stock...), but I only received a partial refund in 2 weeks and because I called them several times...so no, I don't recommend cycles et sports.

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Response from Cycles et Sports Published on 07/09/2023

Thank you for your comment, we are working on a better stock management, we usually warn our customers if there is a delay, we apologize for this inconvenience sportsmanship

Bertrand M.

Published on 21/08/2023 à 21h06 following a purchase from 15/08/2023

Fast, compliant shipping

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Eric D.

Published on 21/08/2023 à 19h44 following a purchase from 11/08/2023

Superb, very good site that listens to customers

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Renaud L.

Published on 21/08/2023 à 17h37 following a purchase from 03/08/2023

Very professional. They were able to offer me an alternative to my order.

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Sebastien J.

Published on 20/08/2023 à 14h35 following a purchase from 11/08/2023

Parcel sent the same day, compliant

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Laurent L.

Published on 20/08/2023 à 13h33 following a purchase from 30/07/2023

Very good service

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Didier S.

Published on 20/08/2023 à 12h56 following a purchase from 07/08/2023

I didn't know about this site. Available by phone, order received quickly. Would recommend.

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Marc G.

Published on 19/08/2023 à 16h13 following a purchase from 06/08/2023

Everything went perfectly

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Martine C.

Published on 19/08/2023 à 13h07 following a purchase from 04/08/2023

nothing to complain about, I'm satisfied

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Rodolphe C.

Published on 19/08/2023 à 12h37 following a purchase from 06/08/2023

Perfect order and delivery Too bad that on your site the jersey was in size xl and in the end you had more size but it's okay I'm satisfied with my order.

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Christian D.

Published on 18/08/2023 à 16h59 following a purchase from 31/07/2023

Site a bit confusing. But OK if you know what you're looking for. Slow logistics but I wasn't in a hurry.

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Bertrand P.

Published on 18/08/2023 à 16h08 following a purchase from 03/08/2023

Fast and efficient.

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