Customer reviews of Cycles et Sports

The products were received on time and in good condition, so very good from a logistical point of view. The price of the helmet seemed interesting, but when I received it, I discovered that its manufacturing date was 2021 for an order placed in mid-2023...
For a product that should be changed after 5 years, this information should be mentioned on the website at the time of purchase, so that I can make an informed purchase, since it's already halfway through its life before I've even put it on my head. Let's hope that its storage over the last 2 years has been favorable to its good "conservation"

Sizes not in line with sites

There's nothing special about the site other than the advantage of having the item I wanted at a reasonable price.

I think it would be better to group products by brand.

Lack of information on customs duties. Some sites tell you before you buy. It cost me $100 CDN for shipping and customs. Not a bargain after all.

haphazard article classification

I rated it medium because it's not excellent and not very bad, although I'm not happy. I didn't have time to go to my bike shop, so I ordered online to save time. Order quickly delivered but product not as described. The valve barely protrudes above the rim. I contacted the site by phone and was quickly taken to the workshop. The technician recognized that there was a problem after receiving a photo of the valve. Since then, despite a reminder and the filing of a dispute with Paypal, no sign of life, that's the very bad part. All I want is for them to send me the right valves and not charge me for the return or refund me.

I can't put more than average since they didn't send me the right energy bars. Too bad because it's a good site.

Buongiorno. articolo acquistato qualitativamente ottimo, il marchio di per sé è già una garanzia a prescindere. Mediamente soddisfatto sul prezzo dell' articolo acquistato che inizialmente era conveniente ma al momento del pagamento è aumentato rispetto alla cifra del carrello. Spese di spedizione inizialmente gratuite poi rivelatesi onerose spiegate in qualche termine di vendita poco evidente (comunque alte rispetto alla concorrenza sempre estera) . Tempi di consegna poco rispondenti alle promesse, dovuto forse alla scelta dello spedizioniere locale (poste) utilizzato, ma soprattutto ad un errore di gestione passaggio consegna da spedizioniere d'oltralpe a corriere sul territorio italiano dell'ultimo tratto.
Giudizio globale dunque medio. A mio modesto parere c è margine di miglioramento per le vendite verso altri paesi. Cordiali Saluti.

returns are at the customer's expense

Missing search by size

The site offers items that are supposedly in stock but that they don't have...total disappointment!

The site is well done, the order, payment and tracking are correct and I award for that, 5 stars On the other hand and it's a shame the delivery time exceeds 20 days and I award for that 3 stars .

it's been 2 times that i've placed an order, and 2 times that the item is unavailable and i'm offered another product. update your site

8 days to receive the order a little long

Very few references in the 'Bicycles' and 'Equipment/Mechanics' sections.

I recommend the site but I am disappointed this time, the socks are not the right color.

order well delivery times also books quite fast i recommend this site to

Disappointed with the delivery times. I had to call again to find out the status of my order.

Good site and good product. Too bad it's not updated frequently, otherwise nothing to say.

I did not receive the main part of the order, i.e. the wheels, because the carrier did not take charge of them. I would have liked to have been offered another solution.

Fast shipping Perfect

Not very clear, you're selling the luggage rack, but not the mudguard needed to secure it.

the anti-theft device has not been removed from the shorts

no information on additional customs charges for countries outside FR

Delay too long.

only one drawback, I'm an old chnok and don't really appreciate being on a first-name basis, otherwise nothing to say cordially

Delivery times were not respected: more than 12 days to receive my helmet and no communication from customer service, as if my order had been forgotten.

Impeccable product lmai no delivery Change service provider

Be sure to send the requested merchandise

Delivery very good, just a shame the clothes arrived with the security chips not removed......

Order received late, after a reminder to Cycles et Sports who acknowledged a lack of follow-up.

It would be great if the sizes of cycling vests corresponded to reality. At GOBIK wholesalers, you have to take a size larger than your usual size or you'll have to send the item back at our expense JPD

Order placed on 21/01/2022. Parcel dispatched on 26/01/2022 following my telephone intervention with Cycles et Sports. It turns out that my order was "zapped". Parcel received on 28/01/2022, i.e. 7 days after my order. This can happen, but no apology was made and no commercial gesture was made.

On the other hand, when you receive a product in its original packaging labelled €10 (the manufacturer's recommended retail price, Mavic), even though you paid €15 for it, you feel like you've been taken for a ride. Even if the product is hard to find, and stocks are obviously being liquidated, this was my last experience with cyclesetsports.

Postage and packing,

LE site est bien fait ,lors de la livraison une erreur de produit rapidement prise en considération ,échange sans problème au bout de quelques jours;

it's a pity that some colors are missing compared to what's advertised.

The order was only dispatched a week after I placed it, and even then I had to contact the site again to find out where it was. Otherwise nothing to say about the quality of the product received.